TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Gets the job done, but needs improvement It's more tedious than TurboTax for 1040 forms. It won't let you import information automatically from your financial institution. Worse, it won't let you efile the California state return.
Date published: 2022-04-08
Rated 1 out of 5 by from Alright It took a long time to get my state return right I was told I didn't have to pay but I was charged
Date published: 2022-04-08
Rated 5 out of 5 by from So easy to use Very easy to use. Askes multiple questions to make sure you don't miss anything
Date published: 2022-04-08
Rated 4 out of 5 by from It did a good job I like the way I can look things up. Could use an index to find things that are buried in other sections. More tabs would be helpful
Date published: 2022-04-08
Rated 5 out of 5 by from awesome TurboTax is in most cases easy to use. Simple Taxes without a business is no problem at all
Date published: 2022-04-08
Rated 1 out of 5 by from TURBOTAX WAS OKAY.............. WORKING WITH THE TURBOTAX PROGRAM WAS FINE UNTIL THE VERY END. I ENTERED MY ACCOUNT INFO AND THAT WAS FINE. THE INFORMATION FOR MY ACCOUNT WAS CORRECT AND THEN IT FROZE. I COULD NOT GET PAST THE INFORMATION PAGE TO PAY WITH MY CHARGE CARD. I HAD DONE 10 RETURNS FOR MY FAMILY USING 2 TURBOTAX CD'S ON 2 SEPARATE COMPUTERS. EVERYTHING WAS FINE UNTIL THE THIRD CD ON A SEPARATE COMPUTER. THAT'S WHEN SHE FROZE UP. I TRIED GOING BACK TO THE REVIEW SECTION AND ENTERED MY ACCOUNT AGAIN. IT STILL WOULDN'T WORK. SINCE THIS IS VERY CLOSE TO THE DEADLINE WITH A BALANCE DUE TO PAY, FRUSTRATION BEGINS TO SET IN.
Date published: 2022-04-08
Rated 5 out of 5 by from Professional and thorough!! Easy to do on your own even with stocks and other things. Online help was quick and accurate, very professional!!!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was fun to use and very helpful. We worked with Tanya at Turbo Tax live. She was most patient and helpful and answered all our questions.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is extremely helpful Easily navigated from page to page to insert necessary information. Contacted agent to receive assistance and immediately received instructions on how to continue!
Date published: 2022-04-08
Rated 5 out of 5 by from Appreciate the help Jocelyn was very responsive and asked all the right questions. With the complexity of the return that we had this year, we appreciated the option of having her help!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Gets the job done, but needs improvement It's more tedious than TurboTax for 1040 forms. It won't let you import information automatically from your financial institution. Worse, it won't let you efile the California state return.
Date published: 2022-04-08
Rated 1 out of 5 by from Alright It took a long time to get my state return right I was told I didn't have to pay but I was charged
Date published: 2022-04-08
Rated 5 out of 5 by from So easy to use Very easy to use. Askes multiple questions to make sure you don't miss anything
Date published: 2022-04-08
Rated 4 out of 5 by from It did a good job I like the way I can look things up. Could use an index to find things that are buried in other sections. More tabs would be helpful
Date published: 2022-04-08
Rated 5 out of 5 by from awesome TurboTax is in most cases easy to use. Simple Taxes without a business is no problem at all
Date published: 2022-04-08
Rated 1 out of 5 by from TURBOTAX WAS OKAY.............. WORKING WITH THE TURBOTAX PROGRAM WAS FINE UNTIL THE VERY END. I ENTERED MY ACCOUNT INFO AND THAT WAS FINE. THE INFORMATION FOR MY ACCOUNT WAS CORRECT AND THEN IT FROZE. I COULD NOT GET PAST THE INFORMATION PAGE TO PAY WITH MY CHARGE CARD. I HAD DONE 10 RETURNS FOR MY FAMILY USING 2 TURBOTAX CD'S ON 2 SEPARATE COMPUTERS. EVERYTHING WAS FINE UNTIL THE THIRD CD ON A SEPARATE COMPUTER. THAT'S WHEN SHE FROZE UP. I TRIED GOING BACK TO THE REVIEW SECTION AND ENTERED MY ACCOUNT AGAIN. IT STILL WOULDN'T WORK. SINCE THIS IS VERY CLOSE TO THE DEADLINE WITH A BALANCE DUE TO PAY, FRUSTRATION BEGINS TO SET IN.
Date published: 2022-04-08
Rated 5 out of 5 by from Professional and thorough!! Easy to do on your own even with stocks and other things. Online help was quick and accurate, very professional!!!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was fun to use and very helpful. We worked with Tanya at Turbo Tax live. She was most patient and helpful and answered all our questions.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is extremely helpful Easily navigated from page to page to insert necessary information. Contacted agent to receive assistance and immediately received instructions on how to continue!
Date published: 2022-04-08
Rated 5 out of 5 by from Appreciate the help Jocelyn was very responsive and asked all the right questions. With the complexity of the return that we had this year, we appreciated the option of having her help!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2349