TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great The tax program was very good in asking for information
Date published: 2021-05-18
Rated 1 out of 5 by from Refusing to E file is not acceptable! Because of a carry over issue with only one single Section 179 asset on my rental property that was added in 2019, TT refused to E file my returns. I was forced to print everything out and make a hasty trip to the USPS.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo ax app is the best The easy guide is very helpful & informative. The fees are acceptable. The system is set-up very comfortable. Yes I spoke with a live rep named Haley help me fix my return. I appreciate her help Thanks. I've used other tax apps & from my experience Turbo Tax is the best.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes a painful process much easier Great product - some minor bugs along the way, but overall makes a painful process much easier
Date published: 2021-05-18
Rated 1 out of 5 by from Useless TurboTax worked great in preparing my return. However, though everything was correct I could not successfully e-file after numerous attempts. I kept getting a notice of rejection from IRS. None of the help screens were useful and there was no way to chat or speak with a real person to clarify the problem! I had to mail in my return...late!
Date published: 2021-05-18
Rated 2 out of 5 by from cumbersome time consuming and cumbersome it took hours too long
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Always easy to use and able to talk to someone if needed
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Great experience, easy to navigate. Very quick and simple
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast to use Doing Taxes on my own usually is hard and time consuming. But with TurboTax the whole process took just about and hour and that is being a General Contractor. I had all my deductions and receipts that i had to put in but it was still fast and easy.
Date published: 2021-05-18
Rated 5 out of 5 by from very easy user friendly easy and fast no hassle tax filling wish i had something like this in my twenties
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 234
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great The tax program was very good in asking for information
Date published: 2021-05-18
Rated 1 out of 5 by from Refusing to E file is not acceptable! Because of a carry over issue with only one single Section 179 asset on my rental property that was added in 2019, TT refused to E file my returns. I was forced to print everything out and make a hasty trip to the USPS.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo ax app is the best The easy guide is very helpful & informative. The fees are acceptable. The system is set-up very comfortable. Yes I spoke with a live rep named Haley help me fix my return. I appreciate her help Thanks. I've used other tax apps & from my experience Turbo Tax is the best.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes a painful process much easier Great product - some minor bugs along the way, but overall makes a painful process much easier
Date published: 2021-05-18
Rated 1 out of 5 by from Useless TurboTax worked great in preparing my return. However, though everything was correct I could not successfully e-file after numerous attempts. I kept getting a notice of rejection from IRS. None of the help screens were useful and there was no way to chat or speak with a real person to clarify the problem! I had to mail in my return...late!
Date published: 2021-05-18
Rated 2 out of 5 by from cumbersome time consuming and cumbersome it took hours too long
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Always easy to use and able to talk to someone if needed
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Great experience, easy to navigate. Very quick and simple
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast to use Doing Taxes on my own usually is hard and time consuming. But with TurboTax the whole process took just about and hour and that is being a General Contractor. I had all my deductions and receipts that i had to put in but it was still fast and easy.
Date published: 2021-05-18
Rated 5 out of 5 by from very easy user friendly easy and fast no hassle tax filling wish i had something like this in my twenties
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 234