TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from We're still using this software in 2021? Can't maximize the working window Account numbers in bank info not displaying the last X digits, but rather one off from the last X can't scroll list boxes with a touchpad (presumably scroll wheel too) can't import K1s from your own software wizard/walkthrough leaves blanks in forms that generously the error checker catches That's all I can remember for now, but each of these issues were also at least in last year's software so ¯\_(ツ)_/¯ Hopefully the Tax/forms generation engine guys are better compensated than the frontend folks. Must be nice being the only game in town!
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax simplifies nearly every question. The entire process is very straightforward. Simple and direct questions with helpful search inquiries and answers.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome Software! Big Bang for the Bucks! So easy to use. Basically, the software guides you through every step.
Date published: 2021-05-15
Rated 1 out of 5 by from Absolutely baffled and severely disappointed Lowest taxes I've received in years and paying way more. $190?? I feel this is taking advantage of the US Citizens in this tramatic and desperate time. A mother of 3 sand your company is basically taking half of my taxes for me to do them myself..
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax walks you through filing your taxes step by step.
Date published: 2021-05-15
Rated 5 out of 5 by from Works Great I've been using Turbo Tax for many years. So easy!
Date published: 2021-05-15
Rated 2 out of 5 by from Expensive for what you get. I've used TurboTax for a lot of years. It seems each year they get more expensive and not offering anything more than extra options that cost you more. The only real advantage is having all of your past info. They now offer live help as part of the deluxe option. I tried to use it and it was useless. It said I would receive a call from a specialist in 3 minutes. I did receive a call, but it was an automated call saying I wouldn't get another call. Then the system hung up. I've got no one to blame but myself. I really need to research a better option.
Date published: 2021-05-15
Rated 3 out of 5 by from MOM FIRST TIME USER HAD TROUBLE AT FIRST BUT IT GOT EASIER
Date published: 2021-05-15
Rated 5 out of 5 by from TURBO TAX IS EASY Turbo tax is easy to use. step by step match with w2. import wages and other information Automatically. i m using turbo tax since last 10 years.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome Awesome TurboTax turbo tax is awesome and easy to use
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 2330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from We're still using this software in 2021? Can't maximize the working window Account numbers in bank info not displaying the last X digits, but rather one off from the last X can't scroll list boxes with a touchpad (presumably scroll wheel too) can't import K1s from your own software wizard/walkthrough leaves blanks in forms that generously the error checker catches That's all I can remember for now, but each of these issues were also at least in last year's software so ¯\_(ツ)_/¯ Hopefully the Tax/forms generation engine guys are better compensated than the frontend folks. Must be nice being the only game in town!
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax simplifies nearly every question. The entire process is very straightforward. Simple and direct questions with helpful search inquiries and answers.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome Software! Big Bang for the Bucks! So easy to use. Basically, the software guides you through every step.
Date published: 2021-05-15
Rated 1 out of 5 by from Absolutely baffled and severely disappointed Lowest taxes I've received in years and paying way more. $190?? I feel this is taking advantage of the US Citizens in this tramatic and desperate time. A mother of 3 sand your company is basically taking half of my taxes for me to do them myself..
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax walks you through filing your taxes step by step.
Date published: 2021-05-15
Rated 5 out of 5 by from Works Great I've been using Turbo Tax for many years. So easy!
Date published: 2021-05-15
Rated 2 out of 5 by from Expensive for what you get. I've used TurboTax for a lot of years. It seems each year they get more expensive and not offering anything more than extra options that cost you more. The only real advantage is having all of your past info. They now offer live help as part of the deluxe option. I tried to use it and it was useless. It said I would receive a call from a specialist in 3 minutes. I did receive a call, but it was an automated call saying I wouldn't get another call. Then the system hung up. I've got no one to blame but myself. I really need to research a better option.
Date published: 2021-05-15
Rated 3 out of 5 by from MOM FIRST TIME USER HAD TROUBLE AT FIRST BUT IT GOT EASIER
Date published: 2021-05-15
Rated 5 out of 5 by from TURBO TAX IS EASY Turbo tax is easy to use. step by step match with w2. import wages and other information Automatically. i m using turbo tax since last 10 years.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome Awesome TurboTax turbo tax is awesome and easy to use
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 2330