TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Well Organized and Fun I had intended to use a full-service preparation but because I was slow signing up (April 6), I was only offered help with an extension so decided to proceed with use of chat help if needed. When I reached the point where help was necessary, the Live Experts (especially Theresa) were excellent. Software is improved.
Date published: 2022-04-09
Rated 5 out of 5 by from Love here We love TurboTax best tax people ever we will be coming back next year
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax was Great! I really enjoyed my experience with my Turbo Tax expert Diane. She was great
Date published: 2022-04-09
Rated 4 out of 5 by from $600 Charitable deduction VERY POORLY incorporated $600 Charitable deduction VERY POORLY incorporated!!!!!!!!!!!!!!! Wasted many hours trying to figure it out!!! No one to reach out to. VERY POOR online help!!!!! I don't think I will use turbotax next year!!!!!!!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Jerica is awesome Jerica was super helpful, she helped us with an issue found in the review stage and we were able to finalize our returns with her support (and sense of humor). Both were deeply appreciated as we were getting pretty frustrated before connecting with her. Thank you!
Date published: 2022-04-09
Rated 4 out of 5 by from Nice job Turbo Tax It was pretty straight forward but there was one glitch on the MN state tax for student loans.
Date published: 2022-04-09
Rated 3 out of 5 by from Not completely sure if I would use it again! Paid 50 for Deluxe package + 25 (for state efile). Not sure if this is worth it considering that taxes can be done professionally for 100-150. It also took me several hours (it was my first time), and I struggled with questions that were not very clear to me
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax, the friend there when you need them Every year, around February, I start to panic, and then I take a deep breath and remember how easy it was the year before. I just gotta sit down with the documents, do a little data entry with a glass of wine, and booom, done (hopefully) TurboTax is the best!
Date published: 2022-04-09
Rated 2 out of 5 by from Still complicated and some questions are confusing Have used turbo tax for years and years. the software continues to ask me if I have any carryover expenses or credits from prior years - why? If i do, the program should know this - seems like a miss. Some questions don't really make sense and the links to answers don't clarify enough and trying to ask the community is risky because anyone can answer. Some of the help text links within the program take you to a page you can read; others take you to a page where the typeface is so small, it's as if they Turbo Tax doesn't have enough staff to fix their stuff, which is quite concerning and discouraging. not sure i will use Turbo Tax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTaxi is very helpful. It great for people who want to file their taxes on their own schedule.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2324
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Well Organized and Fun I had intended to use a full-service preparation but because I was slow signing up (April 6), I was only offered help with an extension so decided to proceed with use of chat help if needed. When I reached the point where help was necessary, the Live Experts (especially Theresa) were excellent. Software is improved.
Date published: 2022-04-09
Rated 5 out of 5 by from Love here We love TurboTax best tax people ever we will be coming back next year
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax was Great! I really enjoyed my experience with my Turbo Tax expert Diane. She was great
Date published: 2022-04-09
Rated 4 out of 5 by from $600 Charitable deduction VERY POORLY incorporated $600 Charitable deduction VERY POORLY incorporated!!!!!!!!!!!!!!! Wasted many hours trying to figure it out!!! No one to reach out to. VERY POOR online help!!!!! I don't think I will use turbotax next year!!!!!!!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Jerica is awesome Jerica was super helpful, she helped us with an issue found in the review stage and we were able to finalize our returns with her support (and sense of humor). Both were deeply appreciated as we were getting pretty frustrated before connecting with her. Thank you!
Date published: 2022-04-09
Rated 4 out of 5 by from Nice job Turbo Tax It was pretty straight forward but there was one glitch on the MN state tax for student loans.
Date published: 2022-04-09
Rated 3 out of 5 by from Not completely sure if I would use it again! Paid 50 for Deluxe package + 25 (for state efile). Not sure if this is worth it considering that taxes can be done professionally for 100-150. It also took me several hours (it was my first time), and I struggled with questions that were not very clear to me
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax, the friend there when you need them Every year, around February, I start to panic, and then I take a deep breath and remember how easy it was the year before. I just gotta sit down with the documents, do a little data entry with a glass of wine, and booom, done (hopefully) TurboTax is the best!
Date published: 2022-04-09
Rated 2 out of 5 by from Still complicated and some questions are confusing Have used turbo tax for years and years. the software continues to ask me if I have any carryover expenses or credits from prior years - why? If i do, the program should know this - seems like a miss. Some questions don't really make sense and the links to answers don't clarify enough and trying to ask the community is risky because anyone can answer. Some of the help text links within the program take you to a page you can read; others take you to a page where the typeface is so small, it's as if they Turbo Tax doesn't have enough staff to fix their stuff, which is quite concerning and discouraging. not sure i will use Turbo Tax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTaxi is very helpful. It great for people who want to file their taxes on their own schedule.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2324