TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Quality slipping from high standards of the past I was disappointed with the lack of integration of basic data, both within the Federal return and between the Federal and State returns. Turbo Tax went to great lengths this year to ask questions on arcane issues. However, as an example, even though the software had the date of birth, it could not determine an IRA withdrawal had taken place when the filer was older than 59 1/2. Furthermore, the step-by-step questionnaire had no queries re whether the stimulus checks had been received.
Date published: 2021-04-29
Rated 4 out of 5 by from Turbo Tax is good It was okay, can't seem to e-file because IRS won't accept my AGI.
Date published: 2021-04-29
Rated 4 out of 5 by from All Done Nice program just expensive. Since I do all the work it should not cost this much
Date published: 2021-04-29
Rated 5 out of 5 by from First time I've done my own Taxes Very easy to fallow thanks TurboTax your service is awesome...
Date published: 2021-04-29
Rated 2 out of 5 by from nowhere near as good this year I've used Turbotax for personal and business taxes for ~ 20 years. Each year, the Q & A format gets weaker, and one part of the software seems to know less about what I input earlier. This year there were at least two times I had to check online to learn that Turbotax had a bug and wasn't fixing it. And in doing VA state taxes, Turbotax really sucked, not explaining things, asking for things that were on the federal forms, and generally reducing my confidence that my taxes were being done correctly. So I am really considering using some other software next year. Plus ... you forced my to mess up one of my laptops to install Windows 10. Turbotax became the ONLY software that insisted I change systems. Boo!
Date published: 2021-04-29
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX IS THE BEST WAY TO FILING TAX ! I WOULD LIKE USE TURBOTAX EVERY YEAR!
Date published: 2021-04-29
Rated 4 out of 5 by from Easy to use It was a little more expensive than I was used to.
Date published: 2021-04-29
Rated 2 out of 5 by from Turbo Tax Free I signed up for Turbo Tax Free and it ended up costing me $140. I could have bought it and loaded it and done a better job. I could have used an accountant for taxes and saved. Not happy at all,
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax made it easy My agent was fantastic! And taught me some things I didn’t know
Date published: 2021-04-29
Rated 5 out of 5 by from Assistance from Nicole was great! Yes Nicole was awesome helped me quickly and efficiently
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2322
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Quality slipping from high standards of the past I was disappointed with the lack of integration of basic data, both within the Federal return and between the Federal and State returns. Turbo Tax went to great lengths this year to ask questions on arcane issues. However, as an example, even though the software had the date of birth, it could not determine an IRA withdrawal had taken place when the filer was older than 59 1/2. Furthermore, the step-by-step questionnaire had no queries re whether the stimulus checks had been received.
Date published: 2021-04-29
Rated 4 out of 5 by from Turbo Tax is good It was okay, can't seem to e-file because IRS won't accept my AGI.
Date published: 2021-04-29
Rated 4 out of 5 by from All Done Nice program just expensive. Since I do all the work it should not cost this much
Date published: 2021-04-29
Rated 5 out of 5 by from First time I've done my own Taxes Very easy to fallow thanks TurboTax your service is awesome...
Date published: 2021-04-29
Rated 2 out of 5 by from nowhere near as good this year I've used Turbotax for personal and business taxes for ~ 20 years. Each year, the Q & A format gets weaker, and one part of the software seems to know less about what I input earlier. This year there were at least two times I had to check online to learn that Turbotax had a bug and wasn't fixing it. And in doing VA state taxes, Turbotax really sucked, not explaining things, asking for things that were on the federal forms, and generally reducing my confidence that my taxes were being done correctly. So I am really considering using some other software next year. Plus ... you forced my to mess up one of my laptops to install Windows 10. Turbotax became the ONLY software that insisted I change systems. Boo!
Date published: 2021-04-29
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX IS THE BEST WAY TO FILING TAX ! I WOULD LIKE USE TURBOTAX EVERY YEAR!
Date published: 2021-04-29
Rated 4 out of 5 by from Easy to use It was a little more expensive than I was used to.
Date published: 2021-04-29
Rated 2 out of 5 by from Turbo Tax Free I signed up for Turbo Tax Free and it ended up costing me $140. I could have bought it and loaded it and done a better job. I could have used an accountant for taxes and saved. Not happy at all,
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax made it easy My agent was fantastic! And taught me some things I didn’t know
Date published: 2021-04-29
Rated 5 out of 5 by from Assistance from Nicole was great! Yes Nicole was awesome helped me quickly and efficiently
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2322