TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great the experience was quick and stress free. Everything was self explanatory.
Date published: 2022-05-04
Rated 3 out of 5 by from Turbo Tax software Adequate for my tax preparation needs. Somewhat cumbersome.
Date published: 2022-05-04
Rated 3 out of 5 by from Not happy this year Mindy was very good in handling our taxes for us this year. I have no complaints about Mindy. She did her job very well. The things that I was upset with Turbo Tax this year is the fact that I worked with a live Turbo Tax expert last year that was very professional and knowledgeable with my land and pipeline income and unique tax situation. I had asked him if I could request to use him next year because on how confident he made me feel in doing my taxes. He said yes just ask for my name. I had asked Turbo Tax three times to get me in touch with him and no one at Turbo Tax knew how to get a hold of him. Very disappointing. Secondly, I hated the fact that Turbo Tax switched agents with me right in the middle of my 2021 tax return. The first agent also made me feel very uncomfortable with the lack of knowledge for my unique tax situation this year to the fact that it cost me a lot more money in fees. That was very upsetting.
Date published: 2022-05-04
Rated 3 out of 5 by from unable to download but cd worked 1st TurboTax wants to overcharge me if I sign up for download. I purchased the download/cd version for $20.00 less retail but unable to download software. Forced to file extension till I was able to return to home base and use CD to download software.
Date published: 2022-05-04
Rated 5 out of 5 by from TurboTax is Excellet My CPA friend passed away about 20 years ago and I started using TT and have always been pleased with the results.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax Made it Right in the End I started my return in February and the original expert turned out to be less than desirable. after having my service canceled and my stressful days on the phone with the team at Turbo Tax, they paired me with Robin who was great. She asked all the right questions, was very clear in what she wanted, and made sure that everything was completed as required.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax Easy to use My family and my two sons' families use Turbo Tax for many years and it is great software tool and easy to use especially going step by step. It is really the best tool for everyone and do not have to be a tax expert.
Date published: 2022-05-04
Rated 3 out of 5 by from It took a while to get my taxes prepared. It was convenient having someone else prepare my taxes this year, but It took a while to find someone willing to file my taxes the same day.
Date published: 2022-05-04
Rated 1 out of 5 by from Two years this Program was not good. + This program, Turbo Tax I have used for over 10 years and the past two years I had errors that the program did not fine. So I will be using another program next year
Date published: 2022-05-04
Rated 2 out of 5 by from Turbotax was not fun Had to pay. It did not redirect me to my account from last year until $200 was spent. Very sad about that.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 233
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great the experience was quick and stress free. Everything was self explanatory.
Date published: 2022-05-04
Rated 3 out of 5 by from Turbo Tax software Adequate for my tax preparation needs. Somewhat cumbersome.
Date published: 2022-05-04
Rated 3 out of 5 by from Not happy this year Mindy was very good in handling our taxes for us this year. I have no complaints about Mindy. She did her job very well. The things that I was upset with Turbo Tax this year is the fact that I worked with a live Turbo Tax expert last year that was very professional and knowledgeable with my land and pipeline income and unique tax situation. I had asked him if I could request to use him next year because on how confident he made me feel in doing my taxes. He said yes just ask for my name. I had asked Turbo Tax three times to get me in touch with him and no one at Turbo Tax knew how to get a hold of him. Very disappointing. Secondly, I hated the fact that Turbo Tax switched agents with me right in the middle of my 2021 tax return. The first agent also made me feel very uncomfortable with the lack of knowledge for my unique tax situation this year to the fact that it cost me a lot more money in fees. That was very upsetting.
Date published: 2022-05-04
Rated 3 out of 5 by from unable to download but cd worked 1st TurboTax wants to overcharge me if I sign up for download. I purchased the download/cd version for $20.00 less retail but unable to download software. Forced to file extension till I was able to return to home base and use CD to download software.
Date published: 2022-05-04
Rated 5 out of 5 by from TurboTax is Excellet My CPA friend passed away about 20 years ago and I started using TT and have always been pleased with the results.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax Made it Right in the End I started my return in February and the original expert turned out to be less than desirable. after having my service canceled and my stressful days on the phone with the team at Turbo Tax, they paired me with Robin who was great. She asked all the right questions, was very clear in what she wanted, and made sure that everything was completed as required.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax Easy to use My family and my two sons' families use Turbo Tax for many years and it is great software tool and easy to use especially going step by step. It is really the best tool for everyone and do not have to be a tax expert.
Date published: 2022-05-04
Rated 3 out of 5 by from It took a while to get my taxes prepared. It was convenient having someone else prepare my taxes this year, but It took a while to find someone willing to file my taxes the same day.
Date published: 2022-05-04
Rated 1 out of 5 by from Two years this Program was not good. + This program, Turbo Tax I have used for over 10 years and the past two years I had errors that the program did not fine. So I will be using another program next year
Date published: 2022-05-04
Rated 2 out of 5 by from Turbotax was not fun Had to pay. It did not redirect me to my account from last year until $200 was spent. Very sad about that.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 233