TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 2 out of 5 by from too expensive and kept on recircling the same part Customer Support was absolutely fantastic and helped me save a little on the software since we couldnt buy one for the family computer so we ended up having to buy multiple and wasting more money but they were friendly and extremely kind to help in a crap situation. Other than that, the software is too expensive for me to use next year so i will be moving on from Turbo Tax.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is just OK I can't import stock related data from TD Ameritrade, making the process unnecessarily laborious. Also, the state listed in the address of the 1099-INT form was wrong and was not editable. So, I had to delete this form to process my e-file. Before doing this, I attempted to change to "print and file". But this option sent me back through the e-file process. After trying, in vein, to print and file several times, I had to delete the form with the error, e-file and hope that I don't ger audited for not submitting a 1099-INT.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great! It is easy and very comprehensive. Literally walks you through every step.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax was easy to use. Once you have all your data ready the step by step process is a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from I like how clear and easy TurboTax is to file! When I had confusion about how to file my taxes, TurboTax was able to answer quickly and lead me to fix it efficiently
Date published: 2023-04-16
Rated 5 out of 5 by from Two thumbs up Very helpful and painless. I did federal and state in a single afternoon.
Date published: 2023-04-16
Rated 4 out of 5 by from All good, but auto-renew Auto shipping the program is not useful, if there is no record of this with you (apparently). Your system charged me to download the program that you charged to my credit card last year. I had to figure this out on my own **and** request a refund. Not good.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Great experience every year and it help me all the time
Date published: 2023-04-16
Rated 2 out of 5 by from Keeps getting harder to use over the years Tries to "help" too much, asks for too many "upgrades", couldn't find where to type in a form I had, not even sure if I should. Hides too much from the user. Useless animations were long and invasive, they make me trust the service less
Date published: 2023-04-16
Rated 5 out of 5 by from It is easy and stressfree The process is straight forward. I would recommend this service to my friends.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from too expensive and kept on recircling the same part Customer Support was absolutely fantastic and helped me save a little on the software since we couldnt buy one for the family computer so we ended up having to buy multiple and wasting more money but they were friendly and extremely kind to help in a crap situation. Other than that, the software is too expensive for me to use next year so i will be moving on from Turbo Tax.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is just OK I can't import stock related data from TD Ameritrade, making the process unnecessarily laborious. Also, the state listed in the address of the 1099-INT form was wrong and was not editable. So, I had to delete this form to process my e-file. Before doing this, I attempted to change to "print and file". But this option sent me back through the e-file process. After trying, in vein, to print and file several times, I had to delete the form with the error, e-file and hope that I don't ger audited for not submitting a 1099-INT.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great! It is easy and very comprehensive. Literally walks you through every step.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax was easy to use. Once you have all your data ready the step by step process is a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from I like how clear and easy TurboTax is to file! When I had confusion about how to file my taxes, TurboTax was able to answer quickly and lead me to fix it efficiently
Date published: 2023-04-16
Rated 5 out of 5 by from Two thumbs up Very helpful and painless. I did federal and state in a single afternoon.
Date published: 2023-04-16
Rated 4 out of 5 by from All good, but auto-renew Auto shipping the program is not useful, if there is no record of this with you (apparently). Your system charged me to download the program that you charged to my credit card last year. I had to figure this out on my own **and** request a refund. Not good.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Great experience every year and it help me all the time
Date published: 2023-04-16
Rated 2 out of 5 by from Keeps getting harder to use over the years Tries to "help" too much, asks for too many "upgrades", couldn't find where to type in a form I had, not even sure if I should. Hides too much from the user. Useless animations were long and invasive, they make me trust the service less
Date published: 2023-04-16
Rated 5 out of 5 by from It is easy and stressfree The process is straight forward. I would recommend this service to my friends.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2320