TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Decent for my 2nd year tax paying. all and all a good experience but I don't like how I had to pay 177$ because of an additional 100$ tax break for a retirement plan I started. I had no choice but to upgrade to finish filing my taxes with turbotax which feels a bit predatory, but considering last year and this year together it helped me a lot with something I'd have no clue to do myself otherwise. could definitely be worse.
Date published: 2023-01-24
Rated 2 out of 5 by from Tons of hidden fees, extra charges for basics. Hidden fees, extra charges for forms that i have no control over. charging an OUTRAGEOUS price for the basic fundamentals.
Date published: 2023-01-24
Rated 5 out of 5 by from BEST WAY TO DO YOUR TAXES I’ve been using Turbo Tax for years and I’m never disappointed!! Great way to do your taxes!
Date published: 2023-01-24
Rated 3 out of 5 by from TurboTax is great, with a couple of exceptions... I have used TurboTax for years and have always been really happy with it, but this year I am a little frustrated. This is my first year as a college student and I feel like they jipped me. Long story short, I HAD to use TT Deluxe as a student with applicable deductions, which is okay, but I feel like their pricing for the Deluxe became more and more misleading as I went through the process. At first, it said the cost was $39. Then it told me it was $39 for state returns and an ADDITIONAL $39 for federal. Okay... I can work with that. Then I had to have the charge come out of my return because that's a bit expensive for me at the moment, which costs (you guessed it) ANOTHER $39. So, I'm getting back $170 for school expenses, but $117 is going to TurboTax. It's almost not even worth it. I will definitely be using another tax filing service as long as I'm a college student because I do feel slightly taken advantage of, however I do realize TT is helpful and does make my life easier.
Date published: 2023-01-24
Rated 5 out of 5 by from easy quick and easy to use. would recommend. free and fast
Date published: 2023-01-24
Rated 5 out of 5 by from taxes got rejected my tax expert was great help kind and patience and help me resolve my issue in minutes
Date published: 2023-01-24
Rated 5 out of 5 by from Easy and Quick This was my second year using TurboTax and I was done with my return in less then 15 minutes and got an even bigger refund then I was expecting.
Date published: 2023-01-24
Rated 5 out of 5 by from Amazing Experience I had a couple of questions that needed to be answered and my live expert assisted me to the fullest. I am glad she was able to answer all my questions and explain my taxes to me.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax make filing taxes easy I have filed my taxes with turbo tax for 9 years now
Date published: 2023-01-24
Rated 5 out of 5 by from Love turbotax Simply and easy to use.. I was very impressed with the service I received.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2316
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Decent for my 2nd year tax paying. all and all a good experience but I don't like how I had to pay 177$ because of an additional 100$ tax break for a retirement plan I started. I had no choice but to upgrade to finish filing my taxes with turbotax which feels a bit predatory, but considering last year and this year together it helped me a lot with something I'd have no clue to do myself otherwise. could definitely be worse.
Date published: 2023-01-24
Rated 2 out of 5 by from Tons of hidden fees, extra charges for basics. Hidden fees, extra charges for forms that i have no control over. charging an OUTRAGEOUS price for the basic fundamentals.
Date published: 2023-01-24
Rated 5 out of 5 by from BEST WAY TO DO YOUR TAXES I’ve been using Turbo Tax for years and I’m never disappointed!! Great way to do your taxes!
Date published: 2023-01-24
Rated 3 out of 5 by from TurboTax is great, with a couple of exceptions... I have used TurboTax for years and have always been really happy with it, but this year I am a little frustrated. This is my first year as a college student and I feel like they jipped me. Long story short, I HAD to use TT Deluxe as a student with applicable deductions, which is okay, but I feel like their pricing for the Deluxe became more and more misleading as I went through the process. At first, it said the cost was $39. Then it told me it was $39 for state returns and an ADDITIONAL $39 for federal. Okay... I can work with that. Then I had to have the charge come out of my return because that's a bit expensive for me at the moment, which costs (you guessed it) ANOTHER $39. So, I'm getting back $170 for school expenses, but $117 is going to TurboTax. It's almost not even worth it. I will definitely be using another tax filing service as long as I'm a college student because I do feel slightly taken advantage of, however I do realize TT is helpful and does make my life easier.
Date published: 2023-01-24
Rated 5 out of 5 by from easy quick and easy to use. would recommend. free and fast
Date published: 2023-01-24
Rated 5 out of 5 by from taxes got rejected my tax expert was great help kind and patience and help me resolve my issue in minutes
Date published: 2023-01-24
Rated 5 out of 5 by from Easy and Quick This was my second year using TurboTax and I was done with my return in less then 15 minutes and got an even bigger refund then I was expecting.
Date published: 2023-01-24
Rated 5 out of 5 by from Amazing Experience I had a couple of questions that needed to be answered and my live expert assisted me to the fullest. I am glad she was able to answer all my questions and explain my taxes to me.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax make filing taxes easy I have filed my taxes with turbo tax for 9 years now
Date published: 2023-01-24
Rated 5 out of 5 by from Love turbotax Simply and easy to use.. I was very impressed with the service I received.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2316