TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Need to do more User Interface Testing The quality of the User Interface isn't what it used to be and needs more testing/refinement. Examples include switching from "Forms" mode to "Step-by-Step" should take to the step or form as you go back and forth. Also, several links or places for a value on the form don't allow you to edit or go to the "Source" the way it used to.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is user friendly. Turbo tax guided me through complex rental and personal business transactions.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to follow - very efficient way to file taxes. I've used Turbo Tax for three years now, and have been very happy with my experience compared to dealing with tax preparers. The questions and prompts are very intuitive and easy to follow.
Date published: 2021-04-24
Rated 5 out of 5 by from All good Found it helpful and noticed some updated wording since last which was helpful.
Date published: 2021-04-24
Rated 2 out of 5 by from Turbo Tax unable to Electronically file normal W-2 HP Inc. Non-Qualified Pension creates W-2 with no income, but has social security and medicare taxes. Fidelity for same Non-Qualified Pension creates a W-2 with income and Fed and State taxes, but no social security or medicare taxes. These two W-2's for same pension cause me to mail return every year. Accountant has told me he files electronically for this situation for other HP retirees
Date published: 2021-04-24
Rated 5 out of 5 by from Great Product that Gets Better Each Year I use Turbo tax because it makes preparing and filing my taxes extremely quick and easy. This year was no exception. The step by step walk through always ensures I don't miss any pertinent information.
Date published: 2021-04-24
Rated 4 out of 5 by from My Review I found Turbo Tax relatively easy to use and negotiate. The prompts were easy to understand and follow. Fortunately, I didn't have any major problem so I didn't use the tax expert.
Date published: 2021-04-24
Rated 4 out of 5 by from TurboTax in Fantastic. Quick and Easy everytime. I always have a great time using TurboTax. I never have to worry if anything is wrong, or misplaced. Very quick and Easy, and I love it. That is why I have used it for the last 9 years. Thank you.
Date published: 2021-04-24
Rated 5 out of 5 by from Affordable and User Friendly for Tax Preparation! Highly recommend Turbotax for those who do not have complicated tax situations and don't want to spend a lot of money paying others for tax preparation. The software is user friendly and easy to understand even if you have very little expertise in this area. There are also plenty of real time and free resources if you have questions about a particular issue.
Date published: 2021-04-24
Rated 3 out of 5 by from Annoyed that I can't file w/o first posting review I like the product but am annoyed that I can't file my taxes without first posting a review.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2316
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Need to do more User Interface Testing The quality of the User Interface isn't what it used to be and needs more testing/refinement. Examples include switching from "Forms" mode to "Step-by-Step" should take to the step or form as you go back and forth. Also, several links or places for a value on the form don't allow you to edit or go to the "Source" the way it used to.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is user friendly. Turbo tax guided me through complex rental and personal business transactions.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to follow - very efficient way to file taxes. I've used Turbo Tax for three years now, and have been very happy with my experience compared to dealing with tax preparers. The questions and prompts are very intuitive and easy to follow.
Date published: 2021-04-24
Rated 5 out of 5 by from All good Found it helpful and noticed some updated wording since last which was helpful.
Date published: 2021-04-24
Rated 2 out of 5 by from Turbo Tax unable to Electronically file normal W-2 HP Inc. Non-Qualified Pension creates W-2 with no income, but has social security and medicare taxes. Fidelity for same Non-Qualified Pension creates a W-2 with income and Fed and State taxes, but no social security or medicare taxes. These two W-2's for same pension cause me to mail return every year. Accountant has told me he files electronically for this situation for other HP retirees
Date published: 2021-04-24
Rated 5 out of 5 by from Great Product that Gets Better Each Year I use Turbo tax because it makes preparing and filing my taxes extremely quick and easy. This year was no exception. The step by step walk through always ensures I don't miss any pertinent information.
Date published: 2021-04-24
Rated 4 out of 5 by from My Review I found Turbo Tax relatively easy to use and negotiate. The prompts were easy to understand and follow. Fortunately, I didn't have any major problem so I didn't use the tax expert.
Date published: 2021-04-24
Rated 4 out of 5 by from TurboTax in Fantastic. Quick and Easy everytime. I always have a great time using TurboTax. I never have to worry if anything is wrong, or misplaced. Very quick and Easy, and I love it. That is why I have used it for the last 9 years. Thank you.
Date published: 2021-04-24
Rated 5 out of 5 by from Affordable and User Friendly for Tax Preparation! Highly recommend Turbotax for those who do not have complicated tax situations and don't want to spend a lot of money paying others for tax preparation. The software is user friendly and easy to understand even if you have very little expertise in this area. There are also plenty of real time and free resources if you have questions about a particular issue.
Date published: 2021-04-24
Rated 3 out of 5 by from Annoyed that I can't file w/o first posting review I like the product but am annoyed that I can't file my taxes without first posting a review.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2316