TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Service The Liver Experts did a great job. They answered all my questions, helped me understand what I needed, & responded in a very timely manner.
Date published: 2021-04-29
Rated 5 out of 5 by from Great way to streamline tax filing I've used TurboTax for years & love it. Last year I learned how to do my spouses taxes with my product. YEAH.
Date published: 2021-04-29
Rated 5 out of 5 by from out standing easy to file. takes you through the steps. if any prolbems easy to get help
Date published: 2021-04-29
Rated 4 out of 5 by from Good experience Timely and good communication. Followed up when I had questions.
Date published: 2021-04-29
Rated 3 out of 5 by from Turbo Tax needs a revamp Turbo Tax is a great tool to file your taxes, but needs to be upgraded. It is clear that it has been patched over the years to accommodate changes in the tax laws, and that has made it less practical. Had to call customer service twice to fix programming issues. They were both very polite, but had a very hard time to fix the problems. Also, it is very hard to review and understand where the numbers are coming from, and if you don't be careful, it is easy to make mistakes.
Date published: 2021-04-29
Rated 5 out of 5 by from Great job Turbo Had a great experience with fast friendly courteous knowledgeable and nice guy.
Date published: 2021-04-29
Rated 5 out of 5 by from Smart phone friendly Enter your numbers and go Very easy easy it is free usually have my father-in-law do it figured I’d try it out myself this time and I can’t believe that I never did this long time ago I wish I would’ve kept my privacy away from the Ps
Date published: 2021-04-29
Rated 1 out of 5 by from Business Turbo Tax was deficient This program would not allow a correction from Fiscal year to Calendar Year and kept giving an error message. Consequently e-file was not a viable option.
Date published: 2021-04-29
Rated 2 out of 5 by from Support is AWFUL - Frustrated I have used this product for at least 20 years and never had a problem until this year. My return kept getting rejected and none of the support tool matched what my problem was. I looked and looked and could not find a place to talk to someone and get help... If this is how it it, I have used turbo tax for the last time!
Date published: 2021-04-29
Rated 4 out of 5 by from Turbotax Newbie For a newbie turbotax made this task doable, 1st time to do it myself.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Service The Liver Experts did a great job. They answered all my questions, helped me understand what I needed, & responded in a very timely manner.
Date published: 2021-04-29
Rated 5 out of 5 by from Great way to streamline tax filing I've used TurboTax for years & love it. Last year I learned how to do my spouses taxes with my product. YEAH.
Date published: 2021-04-29
Rated 5 out of 5 by from out standing easy to file. takes you through the steps. if any prolbems easy to get help
Date published: 2021-04-29
Rated 4 out of 5 by from Good experience Timely and good communication. Followed up when I had questions.
Date published: 2021-04-29
Rated 3 out of 5 by from Turbo Tax needs a revamp Turbo Tax is a great tool to file your taxes, but needs to be upgraded. It is clear that it has been patched over the years to accommodate changes in the tax laws, and that has made it less practical. Had to call customer service twice to fix programming issues. They were both very polite, but had a very hard time to fix the problems. Also, it is very hard to review and understand where the numbers are coming from, and if you don't be careful, it is easy to make mistakes.
Date published: 2021-04-29
Rated 5 out of 5 by from Great job Turbo Had a great experience with fast friendly courteous knowledgeable and nice guy.
Date published: 2021-04-29
Rated 5 out of 5 by from Smart phone friendly Enter your numbers and go Very easy easy it is free usually have my father-in-law do it figured I’d try it out myself this time and I can’t believe that I never did this long time ago I wish I would’ve kept my privacy away from the Ps
Date published: 2021-04-29
Rated 1 out of 5 by from Business Turbo Tax was deficient This program would not allow a correction from Fiscal year to Calendar Year and kept giving an error message. Consequently e-file was not a viable option.
Date published: 2021-04-29
Rated 2 out of 5 by from Support is AWFUL - Frustrated I have used this product for at least 20 years and never had a problem until this year. My return kept getting rejected and none of the support tool matched what my problem was. I looked and looked and could not find a place to talk to someone and get help... If this is how it it, I have used turbo tax for the last time!
Date published: 2021-04-29
Rated 4 out of 5 by from Turbotax Newbie For a newbie turbotax made this task doable, 1st time to do it myself.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2309