TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 3 out of 5 by from Need a way to stay logged in I have to log in every time I have to check something. It resets when I click out. Just put a time threshold so we aren't constantly having to log back in. Even one minute would be great. Most banking apps use a timeout feature.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax saved me a ton of time! TurboTax's guided approach to filling common items is great. It also does a great job scanning PDFs to fill out my data.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best!!! The process of filing was very quick and simple to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Turbo Tax was easy and affordable. Would recommend!
Date published: 2023-04-17
Rated 3 out of 5 by from I wish it would be friendlier I've used TurboTax for years, and overall I'll use it again. However, please fix: (1) when you say return to where I left off, please return to where I left off and not back to the beginning, (2) When determining whether I take the standard deduction, ask a few preliminary questions first. It is very frustrating to input significant information only to be told what I assumed at the beginning that the standard deduction was better, (3) upon review the check took me to what I think was a W2 without explaining where it was in my tax return; I had to piece it together, (4) why does TT ask me every year how much I contributed and withdrew from 529 accounts? Please remember this information!
Date published: 2023-04-17
Rated 2 out of 5 by from TurboTax isnt clear on much TurboTax was not clear on how much I would end up paying for their services seeing how it starts with "file for free" and I ended up paying $217 in fees at the end. Just don't expect to actually paying nothing or little to nothing.
Date published: 2023-04-17
Rated 1 out of 5 by from Total garbage TurboTax keeps adding fees and other nonsense. Why do we need to use a third party to process our return?
Date published: 2023-04-17
Rated 1 out of 5 by from This year's TurboTax stinks! I was not led to the forms I needed. In fact TurboTax did not even identify the requirement to include income from Social Security! I have always used TurboTax in prior years and been happy with it. this years experience makes me consider if I should consider a different method for next year. Additionally when I logged on I was never given the opportunity to put in the license I bought so I have now paid for this version twice! Not a good experience in any way.
Date published: 2023-04-17
Rated 5 out of 5 by from Intuit nails it Just perfect; if Intuit could bottle their product and teach others they would eliminate all competition
Date published: 2023-04-17
Rated 5 out of 5 by from Love this tool Have used for about 4 years now. Every simple to review and helpful when it comes to understanding what is going on.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Need a way to stay logged in I have to log in every time I have to check something. It resets when I click out. Just put a time threshold so we aren't constantly having to log back in. Even one minute would be great. Most banking apps use a timeout feature.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax saved me a ton of time! TurboTax's guided approach to filling common items is great. It also does a great job scanning PDFs to fill out my data.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best!!! The process of filing was very quick and simple to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Turbo Tax was easy and affordable. Would recommend!
Date published: 2023-04-17
Rated 3 out of 5 by from I wish it would be friendlier I've used TurboTax for years, and overall I'll use it again. However, please fix: (1) when you say return to where I left off, please return to where I left off and not back to the beginning, (2) When determining whether I take the standard deduction, ask a few preliminary questions first. It is very frustrating to input significant information only to be told what I assumed at the beginning that the standard deduction was better, (3) upon review the check took me to what I think was a W2 without explaining where it was in my tax return; I had to piece it together, (4) why does TT ask me every year how much I contributed and withdrew from 529 accounts? Please remember this information!
Date published: 2023-04-17
Rated 2 out of 5 by from TurboTax isnt clear on much TurboTax was not clear on how much I would end up paying for their services seeing how it starts with "file for free" and I ended up paying $217 in fees at the end. Just don't expect to actually paying nothing or little to nothing.
Date published: 2023-04-17
Rated 1 out of 5 by from Total garbage TurboTax keeps adding fees and other nonsense. Why do we need to use a third party to process our return?
Date published: 2023-04-17
Rated 1 out of 5 by from This year's TurboTax stinks! I was not led to the forms I needed. In fact TurboTax did not even identify the requirement to include income from Social Security! I have always used TurboTax in prior years and been happy with it. this years experience makes me consider if I should consider a different method for next year. Additionally when I logged on I was never given the opportunity to put in the license I bought so I have now paid for this version twice! Not a good experience in any way.
Date published: 2023-04-17
Rated 5 out of 5 by from Intuit nails it Just perfect; if Intuit could bottle their product and teach others they would eliminate all competition
Date published: 2023-04-17
Rated 5 out of 5 by from Love this tool Have used for about 4 years now. Every simple to review and helpful when it comes to understanding what is going on.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2308