TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Gone downhill...just garbage now. A garbage program riddled with errors and no support. Will be looking for alternate tax programs for coming years after being a long time customer.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is Aite! Using TurboTax Full Service was simple and straightforward. The tax professional they connected me with handled business with me in a clear and concise manner, as did the representative who connected with me in my initial phone call. It's definitely a time saver.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent program i've used the other software for years, then was tired of how difficult it was to complete. talked with others and they steered me over to turbotax. happy they did. very easy to use
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to understand and fill details I have been using TurboTax for several years and I do not find any problem.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbotax is good... Good Program, I wish I did not have to look up last year's AGI
Date published: 2022-04-09
Rated 5 out of 5 by from Very helpful resource! Very helpful with all aspects of filing and great live chat and live call help!
Date published: 2022-04-09
Rated 4 out of 5 by from Will Continue to Use I like a lot of things about this service but the questions about taxes from last year had no guidance. I don't understand how to find old information on my tax returns from previous years and there weren't any instructions on how to do so or what the terms meant. I ended up having to just try my best and hope I am correct. If I filed with you the previous year you should have access to that information.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is super user-friendly! I love filing taxes with TurboTax, super user-friendly and awesome overall
Date published: 2022-04-09
Rated 5 out of 5 by from Good website it was a good website because it was good and stuff.
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Was Not Awesome until the last exert came on I had so much trouble doing my taxes this year. Ended up having to speak with 4 specialists/ experts before your people were able to help and I was not even itemizing…. Ended up spending $ for those people that I should not have had to pAy. Finally, after a problem with “share screen” last night, the lady today kept talking about clicking cobrowse…. Finally discovered it in the fine print at the botto m with other things… certainly not in an obvious. However once that problem was solved, we were able to move forward with the problem with which I needed help. Not sure I will use Turbo Tax again. The last gal was wonderful,
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Gone downhill...just garbage now. A garbage program riddled with errors and no support. Will be looking for alternate tax programs for coming years after being a long time customer.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is Aite! Using TurboTax Full Service was simple and straightforward. The tax professional they connected me with handled business with me in a clear and concise manner, as did the representative who connected with me in my initial phone call. It's definitely a time saver.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent program i've used the other software for years, then was tired of how difficult it was to complete. talked with others and they steered me over to turbotax. happy they did. very easy to use
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to understand and fill details I have been using TurboTax for several years and I do not find any problem.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbotax is good... Good Program, I wish I did not have to look up last year's AGI
Date published: 2022-04-09
Rated 5 out of 5 by from Very helpful resource! Very helpful with all aspects of filing and great live chat and live call help!
Date published: 2022-04-09
Rated 4 out of 5 by from Will Continue to Use I like a lot of things about this service but the questions about taxes from last year had no guidance. I don't understand how to find old information on my tax returns from previous years and there weren't any instructions on how to do so or what the terms meant. I ended up having to just try my best and hope I am correct. If I filed with you the previous year you should have access to that information.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is super user-friendly! I love filing taxes with TurboTax, super user-friendly and awesome overall
Date published: 2022-04-09
Rated 5 out of 5 by from Good website it was a good website because it was good and stuff.
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Was Not Awesome until the last exert came on I had so much trouble doing my taxes this year. Ended up having to speak with 4 specialists/ experts before your people were able to help and I was not even itemizing…. Ended up spending $ for those people that I should not have had to pAy. Finally, after a problem with “share screen” last night, the lady today kept talking about clicking cobrowse…. Finally discovered it in the fine print at the botto m with other things… certainly not in an obvious. However once that problem was solved, we were able to move forward with the problem with which I needed help. Not sure I will use Turbo Tax again. The last gal was wonderful,
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2308