TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Filing my taxes with Turbo Tax made my decision to file on my own so easy and headache free. I loved and appreciated how there were learn more highlight bars to elaborate if I did not understand a step. overall I had a great experience and would recommend Turbo tax to anyone
Date published: 2022-04-12
Rated 3 out of 5 by from Problems, AGAIN the interface is very easy to use, though all the times it tries to slam extra services and charges on you is annoying. Then it tried to charge me an extra $44 with no explanation, and the customer service rep couldn't fix it. Took me 30 mins on the phone, finally got a small discount but what a waste of time. And now it's even making it hard to post a review!
Date published: 2022-04-12
Rated 3 out of 5 by from Gliches never get fixed For the past 5 years I've dealt with Turbotax having an issue with automatically putting the school tax credit in along with Veterans property tax credit which results in an error at the end. I've had to call every time about this now and now I am having to pay more than necessary to have to get live help just to correct this. I'm ready to switch at this point.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Full service is amazing This service helped me through a complicated tax return. The employees are courteous and very knowledgeable
Date published: 2022-04-12
Rated 1 out of 5 by from Save your money The premium service did offer what I had hoped. Poor customer service, definitely fair to poor value.
Date published: 2022-04-12
Rated 4 out of 5 by from Thank you TurboTax I have been doing my own taxes for the last seven years because its so easy with TurboTax!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is Great Easy to use.Thank you!Thank you! Easy to transfer 1099.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Home & Business works great Turbo Tax Home and Business works seamlessly for me. I have a regular full time employment job and I also have a part-time mobile business along with my wife's in home business. I have been using Turbo Tax for roughly 15 years.
Date published: 2022-04-12
Rated 1 out of 5 by from Taxes I've been using Turbo Tax for years. This was the first year it did not go smoothly. I couldn't install a necessary update to transmit the final return. It took four days of workarounds and two phone calls to Turbotax before a representative gave sent me a link to fix.
Date published: 2022-04-12
Rated 2 out of 5 by from I find TurboTax annoying What I like about TurboTax is that it is pretty easy to use. What I don't like are its attempts to upsell. I also don't like it checking in with me, and giving me a limitted number of items describing how I am doing. It also seems innappropriate that it requests and stores my banking password to fetch bank documents. Instead the login should be through the bank website.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Filing my taxes with Turbo Tax made my decision to file on my own so easy and headache free. I loved and appreciated how there were learn more highlight bars to elaborate if I did not understand a step. overall I had a great experience and would recommend Turbo tax to anyone
Date published: 2022-04-12
Rated 3 out of 5 by from Problems, AGAIN the interface is very easy to use, though all the times it tries to slam extra services and charges on you is annoying. Then it tried to charge me an extra $44 with no explanation, and the customer service rep couldn't fix it. Took me 30 mins on the phone, finally got a small discount but what a waste of time. And now it's even making it hard to post a review!
Date published: 2022-04-12
Rated 3 out of 5 by from Gliches never get fixed For the past 5 years I've dealt with Turbotax having an issue with automatically putting the school tax credit in along with Veterans property tax credit which results in an error at the end. I've had to call every time about this now and now I am having to pay more than necessary to have to get live help just to correct this. I'm ready to switch at this point.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Full service is amazing This service helped me through a complicated tax return. The employees are courteous and very knowledgeable
Date published: 2022-04-12
Rated 1 out of 5 by from Save your money The premium service did offer what I had hoped. Poor customer service, definitely fair to poor value.
Date published: 2022-04-12
Rated 4 out of 5 by from Thank you TurboTax I have been doing my own taxes for the last seven years because its so easy with TurboTax!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is Great Easy to use.Thank you!Thank you! Easy to transfer 1099.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Home & Business works great Turbo Tax Home and Business works seamlessly for me. I have a regular full time employment job and I also have a part-time mobile business along with my wife's in home business. I have been using Turbo Tax for roughly 15 years.
Date published: 2022-04-12
Rated 1 out of 5 by from Taxes I've been using Turbo Tax for years. This was the first year it did not go smoothly. I couldn't install a necessary update to transmit the final return. It took four days of workarounds and two phone calls to Turbotax before a representative gave sent me a link to fix.
Date published: 2022-04-12
Rated 2 out of 5 by from I find TurboTax annoying What I like about TurboTax is that it is pretty easy to use. What I don't like are its attempts to upsell. I also don't like it checking in with me, and giving me a limitted number of items describing how I am doing. It also seems innappropriate that it requests and stores my banking password to fetch bank documents. Instead the login should be through the bank website.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2304