TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Great product! I had a bit of difficulty loading the program. I was not able to load it by CD so I downloaded it from internet. All went well. Very simple and easy to use. I've been using turbo tax for about eight years and will use it again next year.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is Awesome and I am very satisfied!! Turbo Tax is excellent. I have used it for 3 years and I am very happy to continue to use them. Great Products and Assistance with all questions. I will recommend Turbo to others.
Date published: 2021-04-25
Rated 4 out of 5 by from Not all US citizens live in the US. Better than it used to be, but still not great at handling the extremely common case of US citizens resident in Canada. Even simple things like postal codes having a space in them, but also missed opportunities like knowing the exchange rates, understanding that we have a T4 not a W2, we might have nonresident alien spouses, etc.
Date published: 2021-04-25
Rated 5 out of 5 by from Good just what I was looking for. I couldn't done it without turbo tax help great product looking forward to next years return.
Date published: 2021-04-25
Rated 5 out of 5 by from very pleased with Turbo Tax My eighth year to use Turbo Tax and always pleased
Date published: 2021-04-25
Rated 1 out of 5 by from terrible Didn't get our federal return for 9 months. We contacted our local congressman and they found IRS had a glitch with our names being reversed. Just filed our 2020 taxes today. It said our pin was wrong, which was defaulted from last year. Then it said to verify our AGI, we did and it still rejected. Called customer service 3 times. Got disconnected twice. Then the rep said her directions said to put "0" in the AGI, even though I had a copy of the correct AGI from my copy of 2019 turbo tax. If that didn't work, she sent us a link to mail a paper copy of our returns in. The link was expired as soon as we got it. Terrible service. I'll find out where to mail the returns elsewhere. Will not be using turbo tax every again. First year, terrible. Gave you one more try. That's it for us.
Date published: 2021-04-25
Rated 5 out of 5 by from Satisfied User Very user friendly as usual. Can do without ADD ONs.
Date published: 2021-04-25
Rated 5 out of 5 by from great product Have used Turbo Tax for many, many years. Fast and easy.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy to USe This is the second time I have used turbo tax on my own. It is easy to complete
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is the best in every way Very hard at working out my taxes easy to understand what's going onthe way they figure things out. They are just the best at what they do.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2303
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great product! I had a bit of difficulty loading the program. I was not able to load it by CD so I downloaded it from internet. All went well. Very simple and easy to use. I've been using turbo tax for about eight years and will use it again next year.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is Awesome and I am very satisfied!! Turbo Tax is excellent. I have used it for 3 years and I am very happy to continue to use them. Great Products and Assistance with all questions. I will recommend Turbo to others.
Date published: 2021-04-25
Rated 4 out of 5 by from Not all US citizens live in the US. Better than it used to be, but still not great at handling the extremely common case of US citizens resident in Canada. Even simple things like postal codes having a space in them, but also missed opportunities like knowing the exchange rates, understanding that we have a T4 not a W2, we might have nonresident alien spouses, etc.
Date published: 2021-04-25
Rated 5 out of 5 by from Good just what I was looking for. I couldn't done it without turbo tax help great product looking forward to next years return.
Date published: 2021-04-25
Rated 5 out of 5 by from very pleased with Turbo Tax My eighth year to use Turbo Tax and always pleased
Date published: 2021-04-25
Rated 1 out of 5 by from terrible Didn't get our federal return for 9 months. We contacted our local congressman and they found IRS had a glitch with our names being reversed. Just filed our 2020 taxes today. It said our pin was wrong, which was defaulted from last year. Then it said to verify our AGI, we did and it still rejected. Called customer service 3 times. Got disconnected twice. Then the rep said her directions said to put "0" in the AGI, even though I had a copy of the correct AGI from my copy of 2019 turbo tax. If that didn't work, she sent us a link to mail a paper copy of our returns in. The link was expired as soon as we got it. Terrible service. I'll find out where to mail the returns elsewhere. Will not be using turbo tax every again. First year, terrible. Gave you one more try. That's it for us.
Date published: 2021-04-25
Rated 5 out of 5 by from Satisfied User Very user friendly as usual. Can do without ADD ONs.
Date published: 2021-04-25
Rated 5 out of 5 by from great product Have used Turbo Tax for many, many years. Fast and easy.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy to USe This is the second time I have used turbo tax on my own. It is easy to complete
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is the best in every way Very hard at working out my taxes easy to understand what's going onthe way they figure things out. They are just the best at what they do.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2303