TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from The best thing to ever happen to taxes Turbo tax has always been easy to use and a great reward.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Is Great!!! I love using Turbo Tax. I have been using it for the last 5 years.
Date published: 2021-04-25
Rated 4 out of 5 by from Its like working in a vacuum Tried e-filing. Big mistake. IR rejected return due to no AGI match. Ended up requesting transcript from IRS. Showed the same AGI I originally entered. No cost to me for the Fed return, but I had to pay Intuit $25 to file the state return, which can't pass because the Fed return keeps getting rejected. An expensive lesson on why NOT to efile.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo did it again This year I tried to work through a tax preparer to compare to Turbo Tax, which I have been using for years. Turbo Tax wins! The preparer missed deductions that Turbo Tax picked up right away and the preparer cost me $70 more and had problems filing. In the end, I dropped the preparer and came back to Turbo Tax. I have peace of mind.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax is awesome Was easy and user friendly. I liked how it gave my step by step questions and gave helpful hints when I didn't understand certain questions.
Date published: 2021-04-25
Rated 5 out of 5 by from Made my life a lot easier! Got the first two corona virus stimulus checks thanks to Turbo Tax. Very grateful.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax made it easy! First time using Turbo tax for a simple return. It is for tax ding bats like me
Date published: 2021-04-25
Rated 5 out of 5 by from Always Easy I've been using TurboTax for many years. They make it easier every year.
Date published: 2021-04-25
Rated 2 out of 5 by from Judging on overall experience The Turbo Tax software is great but every year I have to call customer service to get my prior year's tax data file linked to the current year. This year I had to call again and was told they are having technical issues with that so I had to enter in my 2019 tax information along with reentering all my contact information. Another related issued is that this year's schedules had no prior year information comparison. I'm also very upset that for the first time I had to pay $25 to e-file the state return. Very deceptive practice given that the advertising says free state return.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy as pie Easy to use. Tax expert live chat helped with a couple of questions.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The best thing to ever happen to taxes Turbo tax has always been easy to use and a great reward.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Is Great!!! I love using Turbo Tax. I have been using it for the last 5 years.
Date published: 2021-04-25
Rated 4 out of 5 by from Its like working in a vacuum Tried e-filing. Big mistake. IR rejected return due to no AGI match. Ended up requesting transcript from IRS. Showed the same AGI I originally entered. No cost to me for the Fed return, but I had to pay Intuit $25 to file the state return, which can't pass because the Fed return keeps getting rejected. An expensive lesson on why NOT to efile.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo did it again This year I tried to work through a tax preparer to compare to Turbo Tax, which I have been using for years. Turbo Tax wins! The preparer missed deductions that Turbo Tax picked up right away and the preparer cost me $70 more and had problems filing. In the end, I dropped the preparer and came back to Turbo Tax. I have peace of mind.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax is awesome Was easy and user friendly. I liked how it gave my step by step questions and gave helpful hints when I didn't understand certain questions.
Date published: 2021-04-25
Rated 5 out of 5 by from Made my life a lot easier! Got the first two corona virus stimulus checks thanks to Turbo Tax. Very grateful.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax made it easy! First time using Turbo tax for a simple return. It is for tax ding bats like me
Date published: 2021-04-25
Rated 5 out of 5 by from Always Easy I've been using TurboTax for many years. They make it easier every year.
Date published: 2021-04-25
Rated 2 out of 5 by from Judging on overall experience The Turbo Tax software is great but every year I have to call customer service to get my prior year's tax data file linked to the current year. This year I had to call again and was told they are having technical issues with that so I had to enter in my 2019 tax information along with reentering all my contact information. Another related issued is that this year's schedules had no prior year information comparison. I'm also very upset that for the first time I had to pay $25 to e-file the state return. Very deceptive practice given that the advertising says free state return.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy as pie Easy to use. Tax expert live chat helped with a couple of questions.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2302