TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Quality Decline! We have used TurboTax Delux since 2002. It has always been simple and easy. This year, 2020 return, has been a nightmare. Help doesn't take one to the right explanation, error were made in downloading info from my broker, and were extremely difficult to correct, my federal and state returns were rejected for e-filing because my 2019 AGI did not match even though I checked the number filled in by Turbo Tax against the paper record of my 2019 return and it was correct. Unable to contact Customer Service.
Date published: 2021-04-29
Rated 4 out of 5 by from Very good product I have been using TurboTax for many years and it has done me well.
Date published: 2021-04-29
Rated 5 out of 5 by from TURBO Mania I love Turbo. I've bought other tax programs and always ended up going back to Turbo
Date published: 2021-04-29
Rated 5 out of 5 by from Great experience! Chandra assisted me with my return. Very efficient and helpful! Will definitely be using turbotax again.
Date published: 2021-04-29
Rated 4 out of 5 by from 9 years in a row and going Been using for the last 9 years and it always gets easier. Recommend program to anyone who wants to do their taxes quick and stress free.
Date published: 2021-04-29
Rated 5 out of 5 by from Great service Bobby is a great guy, fast and easy to communicate with.
Date published: 2021-04-29
Rated 5 out of 5 by from easy to use easy to use and fast will use again. thanks jonathan brantham
Date published: 2021-04-29
Rated 5 out of 5 by from Great Tool for 8 Years Running! TurboTax has been my personal tax assistant for 8 years now. Makes it easy to get through things without spending hour upon hour reading and trying to understand the IRS publications. Awesome!
Date published: 2021-04-29
Rated 2 out of 5 by from No free state file!!! It was not until I was ready to file that I saw you are charging to file for state! Ripoff! I may not be returning next year!
Date published: 2021-04-29
Rated 3 out of 5 by from Turbo tax is not liner and therefor is difficult . Turbotax requires too many duplicate entries ( such as name, address and certain nuumbers) throughout the entire tax program. It does not follow the same sequence as the 1040. It is difficult to return to information already input to correct an error or refresh memory for a duplicate entry.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2301
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Quality Decline! We have used TurboTax Delux since 2002. It has always been simple and easy. This year, 2020 return, has been a nightmare. Help doesn't take one to the right explanation, error were made in downloading info from my broker, and were extremely difficult to correct, my federal and state returns were rejected for e-filing because my 2019 AGI did not match even though I checked the number filled in by Turbo Tax against the paper record of my 2019 return and it was correct. Unable to contact Customer Service.
Date published: 2021-04-29
Rated 4 out of 5 by from Very good product I have been using TurboTax for many years and it has done me well.
Date published: 2021-04-29
Rated 5 out of 5 by from TURBO Mania I love Turbo. I've bought other tax programs and always ended up going back to Turbo
Date published: 2021-04-29
Rated 5 out of 5 by from Great experience! Chandra assisted me with my return. Very efficient and helpful! Will definitely be using turbotax again.
Date published: 2021-04-29
Rated 4 out of 5 by from 9 years in a row and going Been using for the last 9 years and it always gets easier. Recommend program to anyone who wants to do their taxes quick and stress free.
Date published: 2021-04-29
Rated 5 out of 5 by from Great service Bobby is a great guy, fast and easy to communicate with.
Date published: 2021-04-29
Rated 5 out of 5 by from easy to use easy to use and fast will use again. thanks jonathan brantham
Date published: 2021-04-29
Rated 5 out of 5 by from Great Tool for 8 Years Running! TurboTax has been my personal tax assistant for 8 years now. Makes it easy to get through things without spending hour upon hour reading and trying to understand the IRS publications. Awesome!
Date published: 2021-04-29
Rated 2 out of 5 by from No free state file!!! It was not until I was ready to file that I saw you are charging to file for state! Ripoff! I may not be returning next year!
Date published: 2021-04-29
Rated 3 out of 5 by from Turbo tax is not liner and therefor is difficult . Turbotax requires too many duplicate entries ( such as name, address and certain nuumbers) throughout the entire tax program. It does not follow the same sequence as the 1040. It is difficult to return to information already input to correct an error or refresh memory for a duplicate entry.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2301