TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo has major errors on checking state returns When trying to file my taxes the last two years, I complete the returns, run smart check, am told everything is good to file, no errors, I start the efiling process, and after hitting file returns, TT comes back and says, Oh, we've found errors you must correct to complete the filing process. It stops the file, doesn't take me to where the errors are, causing delays to track them down, and then I have to go through the tedious process of entering all the efile information AGAIN, wasting precious minutes, and in two cases in the last 3 years, causing me to be unable to file before the filing period closes.
Date published: 2022-10-31
Rated 5 out of 5 by from Convenient and timely I filed late and you were there for me and I really needed that.
Date published: 2022-10-31
Rated 5 out of 5 by from Exceptional This was an easy experience to complete my taxes this year.
Date published: 2022-10-31
Rated 2 out of 5 by from Turbo tax is becoming more difficult to use. not very good will mostly try to find another type of tax program.
Date published: 2022-10-31
Rated 5 out of 5 by from great service It was very easy with Turbo Tax to file for taxes Thanks
Date published: 2022-10-31
Rated 5 out of 5 by from awesome Very easy to use and saved time and money doing it myself.
Date published: 2022-10-31
Rated 3 out of 5 by from Very good Video instructions for each section. Have been a Turbo Tax user since early 1980's on IBM desktop & HP laptops. This was first year to do TurboTax on Apple Mac mini 2021 O/S. Worked like a charm.
Date published: 2022-10-31
Rated 2 out of 5 by from turbo tax home has been difficult this year the numbers not adding up with last year filing 2020 taxes
Date published: 2022-10-31
Rated 3 out of 5 by from Easy to use but fees are misleading IMO Easy to use but misleading with charges. I paid for deluxe and thought it included everything but still had to pay $25 for state filing too. I'm a student and it cost me more to file than what I am getting back. Fees need to be clearly stated
Date published: 2022-10-31
Rated 4 out of 5 by from Positive I managed to finish my Tax Return after 4 hours. It was difficult to get started. Log in and access could be easier.
Date published: 2022-10-31
All TurboTax® Offerings Reviews - Page 24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo has major errors on checking state returns When trying to file my taxes the last two years, I complete the returns, run smart check, am told everything is good to file, no errors, I start the efiling process, and after hitting file returns, TT comes back and says, Oh, we've found errors you must correct to complete the filing process. It stops the file, doesn't take me to where the errors are, causing delays to track them down, and then I have to go through the tedious process of entering all the efile information AGAIN, wasting precious minutes, and in two cases in the last 3 years, causing me to be unable to file before the filing period closes.
Date published: 2022-10-31
Rated 5 out of 5 by from Convenient and timely I filed late and you were there for me and I really needed that.
Date published: 2022-10-31
Rated 5 out of 5 by from Exceptional This was an easy experience to complete my taxes this year.
Date published: 2022-10-31
Rated 2 out of 5 by from Turbo tax is becoming more difficult to use. not very good will mostly try to find another type of tax program.
Date published: 2022-10-31
Rated 5 out of 5 by from great service It was very easy with Turbo Tax to file for taxes Thanks
Date published: 2022-10-31
Rated 5 out of 5 by from awesome Very easy to use and saved time and money doing it myself.
Date published: 2022-10-31
Rated 3 out of 5 by from Very good Video instructions for each section. Have been a Turbo Tax user since early 1980's on IBM desktop & HP laptops. This was first year to do TurboTax on Apple Mac mini 2021 O/S. Worked like a charm.
Date published: 2022-10-31
Rated 2 out of 5 by from turbo tax home has been difficult this year the numbers not adding up with last year filing 2020 taxes
Date published: 2022-10-31
Rated 3 out of 5 by from Easy to use but fees are misleading IMO Easy to use but misleading with charges. I paid for deluxe and thought it included everything but still had to pay $25 for state filing too. I'm a student and it cost me more to file than what I am getting back. Fees need to be clearly stated
Date published: 2022-10-31
Rated 4 out of 5 by from Positive I managed to finish my Tax Return after 4 hours. It was difficult to get started. Log in and access could be easier.
Date published: 2022-10-31
All TurboTax® Offerings Reviews - Page 24