TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 1 out of 5 by
null from
Took months to complete.
I was bounced between at least 3 different experts over a couple month period
Date published: 2022-06-27
Rated 5 out of 5 by
SALLY145 from
EASY TO USE
THE SOFTWARE WALKS YOU THROUGH ALL THE QUESTIONS. THE FILING PROCESS WAS EASY.
Date published: 2022-06-27
Rated 4 out of 5 by
Jaysizzle from
Friendly service during my difficult return
I had an unusual filing this year, and I really needed the assistance of someone who knew cryptocurrency. My initial expert with experience inexplicably disappeared and I was assigned someone else. It honestly did not inspire confidence when it took some back and forth with the escalated team to determine the correct tax rate for cryptocurrency that I held for 8 years. There was also a final omission of my prepaid tax to the state which would have cost me another $4480 had I not spoke up about prepaying it. In the end, the return appears to be correct after a lot of back and forth. Even with all of that, the price of the advanced service is very competitive and still worth doing in the end.
Date published: 2022-06-27
Rated 5 out of 5 by
ElChappoLoko from
TurboTax is excellent!!!
I love how they help you out. If you don't understand the question, they have other ways to explain it
Date published: 2022-06-27
Rated 2 out of 5 by
Steve Ber from
too expensive
Found out after I paid that could have done for free but it was too hard to find the free version. I did this return for my son who is low income.
Date published: 2022-06-27
Rated 3 out of 5 by
Confused100 from
Turbotax is convenient
Needs more explanation in some areas. It gets confusing
Date published: 2022-06-27
Rated 5 out of 5 by
LouAndCher from
Love Turbo Tax
I was referred to Turbo Tax by a friend. Glad we did as it is easier to work with. But the Live Full Service Basic is just awesome as we received max refund that we did not know was possible.
Date published: 2022-06-27
Rated 5 out of 5 by
RT505 from
Turbo tax is Awesome
My agent William was awesome stayed on the line and helped me all the way super friendly.
Date published: 2022-06-27
Rated 3 out of 5 by
Couples44087 from
Turbo Tax
Overall good experience. Had problems with communication due to a physical disability.
Date published: 2022-06-27
Rated 5 out of 5 by
Rose5577 from
Amazing service
The live agent that helped me was patient and understanding. I was able to do this at work, even with frequent stops to help a guest(at work). I had this problem for two days and I need the money to help move. She was able to fix it.
All TurboTax® Offerings Reviews - Page 24
Date published: 2022-06-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
null from
Took months to complete.
I was bounced between at least 3 different experts over a couple month period
Date published: 2022-06-27
Rated 5 out of 5 by
SALLY145 from
EASY TO USE
THE SOFTWARE WALKS YOU THROUGH ALL THE QUESTIONS. THE FILING PROCESS WAS EASY.
Date published: 2022-06-27
Rated 4 out of 5 by
Jaysizzle from
Friendly service during my difficult return
I had an unusual filing this year, and I really needed the assistance of someone who knew cryptocurrency. My initial expert with experience inexplicably disappeared and I was assigned someone else. It honestly did not inspire confidence when it took some back and forth with the escalated team to determine the correct tax rate for cryptocurrency that I held for 8 years. There was also a final omission of my prepaid tax to the state which would have cost me another $4480 had I not spoke up about prepaying it. In the end, the return appears to be correct after a lot of back and forth. Even with all of that, the price of the advanced service is very competitive and still worth doing in the end.
Date published: 2022-06-27
Rated 5 out of 5 by
ElChappoLoko from
TurboTax is excellent!!!
I love how they help you out. If you don't understand the question, they have other ways to explain it
Date published: 2022-06-27
Rated 2 out of 5 by
Steve Ber from
too expensive
Found out after I paid that could have done for free but it was too hard to find the free version. I did this return for my son who is low income.
Date published: 2022-06-27
Rated 3 out of 5 by
Confused100 from
Turbotax is convenient
Needs more explanation in some areas. It gets confusing
Date published: 2022-06-27
Rated 5 out of 5 by
LouAndCher from
Love Turbo Tax
I was referred to Turbo Tax by a friend. Glad we did as it is easier to work with. But the Live Full Service Basic is just awesome as we received max refund that we did not know was possible.
Date published: 2022-06-27
Rated 5 out of 5 by
RT505 from
Turbo tax is Awesome
My agent William was awesome stayed on the line and helped me all the way super friendly.
Date published: 2022-06-27
Rated 3 out of 5 by
Couples44087 from
Turbo Tax
Overall good experience. Had problems with communication due to a physical disability.
Date published: 2022-06-27
Rated 5 out of 5 by
Rose5577 from
Amazing service
The live agent that helped me was patient and understanding. I was able to do this at work, even with frequent stops to help a guest(at work). I had this problem for two days and I need the money to help move. She was able to fix it.
All TurboTax® Offerings Reviews - Page 24
Date published: 2022-06-27