TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from clunky this year A few software glitches made this a less enjoyable (possibly costly) experience. The max state tax deductions numbers were shown by way of a large negative number in the total deductions table. Different from last year so very very confusing and a little scary. Also, not clear that software needed to be updated on Mac so my filing failed a few times until I went to your support page. I am still not sure if the software did my dependent credits correctly. Software help bubble said dependents won't get a federal credit if they are over 17. That seems odd (18?), but ultimately, the final tax payment felt reasonable so I went with it. I came close to giving up on this software this year. Not sure about next year. I am going to leave these comments even though the terms and conditions I have to agree to are ridiculously long (read most of them) and just silly given the context. In my opinion, you aren't paying me for my opinion so I shouldn't have to assume liability to you for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I've used TurboTax for many years. It's a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Very intuitive UX. Main benefit was the integration with banks and other financial insititutions.
Date published: 2022-04-09
Rated 5 out of 5 by from I'm grateful for Turbotax! I've been using Turbotax for many years, and I appreciate the way I am guided through some complicated issues, like business and investment income, home ownerships deductions, and more.
Date published: 2022-04-09
Rated 5 out of 5 by from So glad not to file alone So happy to have support and we actually had it turn out better than we thought!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax was very help[ full I was a bit hesitant but over all Turbo tax guided me thru the process
Date published: 2022-04-09
Rated 5 out of 5 by from simple easy deductions helpful can get detailed or keep it simple
Date published: 2022-04-09
Rated 1 out of 5 by from Way Worse that any other service i just love being forced to add Turbo Tax Deluxe for a $35 credit when the service is $52 and having no way of not adding it
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent product. Pays for itself. Turbotax allows me to do my taxes myself with the security that all things are done correctly and according to law. I have been using Turbotax since the early 2000s and have always been able to finish the job right.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax works quite well Fast and easy. Worked well, with a minimum of fuss.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from clunky this year A few software glitches made this a less enjoyable (possibly costly) experience. The max state tax deductions numbers were shown by way of a large negative number in the total deductions table. Different from last year so very very confusing and a little scary. Also, not clear that software needed to be updated on Mac so my filing failed a few times until I went to your support page. I am still not sure if the software did my dependent credits correctly. Software help bubble said dependents won't get a federal credit if they are over 17. That seems odd (18?), but ultimately, the final tax payment felt reasonable so I went with it. I came close to giving up on this software this year. Not sure about next year. I am going to leave these comments even though the terms and conditions I have to agree to are ridiculously long (read most of them) and just silly given the context. In my opinion, you aren't paying me for my opinion so I shouldn't have to assume liability to you for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I've used TurboTax for many years. It's a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Very intuitive UX. Main benefit was the integration with banks and other financial insititutions.
Date published: 2022-04-09
Rated 5 out of 5 by from I'm grateful for Turbotax! I've been using Turbotax for many years, and I appreciate the way I am guided through some complicated issues, like business and investment income, home ownerships deductions, and more.
Date published: 2022-04-09
Rated 5 out of 5 by from So glad not to file alone So happy to have support and we actually had it turn out better than we thought!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax was very help[ full I was a bit hesitant but over all Turbo tax guided me thru the process
Date published: 2022-04-09
Rated 5 out of 5 by from simple easy deductions helpful can get detailed or keep it simple
Date published: 2022-04-09
Rated 1 out of 5 by from Way Worse that any other service i just love being forced to add Turbo Tax Deluxe for a $35 credit when the service is $52 and having no way of not adding it
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent product. Pays for itself. Turbotax allows me to do my taxes myself with the security that all things are done correctly and according to law. I have been using Turbotax since the early 2000s and have always been able to finish the job right.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax works quite well Fast and easy. Worked well, with a minimum of fuss.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2300