TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax needs a revamp Turbo Tax is a great tool to file your taxes, but needs to be upgraded. It is clear that it has been patched over the years to accommodate changes in the tax laws, and that has made it less practical. Had to call customer service twice to fix programming issues. They were both very polite, but had a very hard time to fix the problems. Also, it is very hard to review and understand where the numbers are coming from, and if you don't be careful, it is easy to make mistakes.
Date published: 2021-04-29
Rated 5 out of 5 by from Great job Turbo Had a great experience with fast friendly courteous knowledgeable and nice guy.
Date published: 2021-04-29
Rated 5 out of 5 by from Smart phone friendly Enter your numbers and go Very easy easy it is free usually have my father-in-law do it figured I’d try it out myself this time and I can’t believe that I never did this long time ago I wish I would’ve kept my privacy away from the Ps
Date published: 2021-04-29
Rated 1 out of 5 by from Business Turbo Tax was deficient This program would not allow a correction from Fiscal year to Calendar Year and kept giving an error message. Consequently e-file was not a viable option.
Date published: 2021-04-29
Rated 2 out of 5 by from Support is AWFUL - Frustrated I have used this product for at least 20 years and never had a problem until this year. My return kept getting rejected and none of the support tool matched what my problem was. I looked and looked and could not find a place to talk to someone and get help... If this is how it it, I have used turbo tax for the last time!
Date published: 2021-04-29
Rated 4 out of 5 by from Turbotax Newbie For a newbie turbotax made this task doable, 1st time to do it myself.
Date published: 2021-04-29
Rated 5 out of 5 by from Simple and smooth Didn't have to deal with anyone and got it done easy
Date published: 2021-04-29
Rated 4 out of 5 by from taxes made easy Krystal made taxes easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-29
Rated 4 out of 5 by from TurboTax is OK Some very difficult areas to navigate. Some of the recommendations are not applicable and are hard to understand. I have been using Turbo Tax for over 15 years and can find my way through it but sometimes it has been difficult. Each year it gets a little better.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbotax is great! Turbotax is great! They take you step by step, making filing easy and stress free! Highly recommend!
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2295
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax needs a revamp Turbo Tax is a great tool to file your taxes, but needs to be upgraded. It is clear that it has been patched over the years to accommodate changes in the tax laws, and that has made it less practical. Had to call customer service twice to fix programming issues. They were both very polite, but had a very hard time to fix the problems. Also, it is very hard to review and understand where the numbers are coming from, and if you don't be careful, it is easy to make mistakes.
Date published: 2021-04-29
Rated 5 out of 5 by from Great job Turbo Had a great experience with fast friendly courteous knowledgeable and nice guy.
Date published: 2021-04-29
Rated 5 out of 5 by from Smart phone friendly Enter your numbers and go Very easy easy it is free usually have my father-in-law do it figured I’d try it out myself this time and I can’t believe that I never did this long time ago I wish I would’ve kept my privacy away from the Ps
Date published: 2021-04-29
Rated 1 out of 5 by from Business Turbo Tax was deficient This program would not allow a correction from Fiscal year to Calendar Year and kept giving an error message. Consequently e-file was not a viable option.
Date published: 2021-04-29
Rated 2 out of 5 by from Support is AWFUL - Frustrated I have used this product for at least 20 years and never had a problem until this year. My return kept getting rejected and none of the support tool matched what my problem was. I looked and looked and could not find a place to talk to someone and get help... If this is how it it, I have used turbo tax for the last time!
Date published: 2021-04-29
Rated 4 out of 5 by from Turbotax Newbie For a newbie turbotax made this task doable, 1st time to do it myself.
Date published: 2021-04-29
Rated 5 out of 5 by from Simple and smooth Didn't have to deal with anyone and got it done easy
Date published: 2021-04-29
Rated 4 out of 5 by from taxes made easy Krystal made taxes easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-29
Rated 4 out of 5 by from TurboTax is OK Some very difficult areas to navigate. Some of the recommendations are not applicable and are hard to understand. I have been using Turbo Tax for over 15 years and can find my way through it but sometimes it has been difficult. Each year it gets a little better.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbotax is great! Turbotax is great! They take you step by step, making filing easy and stress free! Highly recommend!
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2295