TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from first experience with full service I have provided my review on the previous pages. If you had a back button, I would have copied and pasted. I have come this far and I still haven't seen my return nor have verified some tax situations that were unique to my return - frustrating.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax, useful, raw and clunky TurboTax remains useful and one of the few ways to reasonably file from home. Clunky examples: Screens don't resize, some text in image form so can't copy out. Some fields, such as payment date, provides no date selector or guidance on format (or should I type "today"). Instructions for paying state taxes are not clear and require exploration. There are too many opportunities to save and review at the end. Reviewing is fine, but along the way tell me I can wait till the end to actually save the final copy. SUBMITTING THIS REVIEW didn't even work, claiming an ad-blocker was preventing submission. I'm donating my time by submitting this to improve TurboTax, and I have to deal with these annoyances and type the review a second time!??! Website should figure this out wll before I get through typing everything!!! Now on my 4thd attempt & retype, this review site didn't even work in Chrome or Edge!! Shame on Intuit wasting our time. (Now trying Firefox) Advice & tips on how to make "next time" easier, such as how and where to save documents throughout the year. After all, collecting the documents takes almost half the time and frustration of the effort.
Date published: 2022-04-13
Rated 5 out of 5 by from it was easy it was easy it was easy it was easy it was easy it was easy it was easy
Date published: 2022-04-13
Rated 4 out of 5 by from I am pleased with the Turbo Tax experience. My live tax expert was awesome. She went over an above what I would have expected.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax, slight hickup Surprised I had an issue with state download, gotten into a cycling problem, but was finally able to correct by following the Intuit sites instruction for a fix.
Date published: 2022-04-13
Rated 1 out of 5 by from Hidden fees I had to pay $45 for IL tax and then $25 to e-file. I ended up paying $100 to file my taxes, more than I would have if I just bought Deluxe outright.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is much appreciated Yakira was very patient, reassuring and helpful!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Easy Easy and I like the memory from year to year, less data to fill in.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Customer Service Chris called us back and help us understand why we needed the Deluxe Turbo Tax. He helped finish through to the payment screen. Thank you Chris for your great customer service.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is simple and easy to use. Anyone will be able to complete their taxes with this program.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from first experience with full service I have provided my review on the previous pages. If you had a back button, I would have copied and pasted. I have come this far and I still haven't seen my return nor have verified some tax situations that were unique to my return - frustrating.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax, useful, raw and clunky TurboTax remains useful and one of the few ways to reasonably file from home. Clunky examples: Screens don't resize, some text in image form so can't copy out. Some fields, such as payment date, provides no date selector or guidance on format (or should I type "today"). Instructions for paying state taxes are not clear and require exploration. There are too many opportunities to save and review at the end. Reviewing is fine, but along the way tell me I can wait till the end to actually save the final copy. SUBMITTING THIS REVIEW didn't even work, claiming an ad-blocker was preventing submission. I'm donating my time by submitting this to improve TurboTax, and I have to deal with these annoyances and type the review a second time!??! Website should figure this out wll before I get through typing everything!!! Now on my 4thd attempt & retype, this review site didn't even work in Chrome or Edge!! Shame on Intuit wasting our time. (Now trying Firefox) Advice & tips on how to make "next time" easier, such as how and where to save documents throughout the year. After all, collecting the documents takes almost half the time and frustration of the effort.
Date published: 2022-04-13
Rated 5 out of 5 by from it was easy it was easy it was easy it was easy it was easy it was easy it was easy
Date published: 2022-04-13
Rated 4 out of 5 by from I am pleased with the Turbo Tax experience. My live tax expert was awesome. She went over an above what I would have expected.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax, slight hickup Surprised I had an issue with state download, gotten into a cycling problem, but was finally able to correct by following the Intuit sites instruction for a fix.
Date published: 2022-04-13
Rated 1 out of 5 by from Hidden fees I had to pay $45 for IL tax and then $25 to e-file. I ended up paying $100 to file my taxes, more than I would have if I just bought Deluxe outright.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is much appreciated Yakira was very patient, reassuring and helpful!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Easy Easy and I like the memory from year to year, less data to fill in.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Customer Service Chris called us back and help us understand why we needed the Deluxe Turbo Tax. He helped finish through to the payment screen. Thank you Chris for your great customer service.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is simple and easy to use. Anyone will be able to complete their taxes with this program.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2287