TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is solid Everything good except spouse and I are on family medical insurance plan and turbo tax does not understand we are on a shared HSA, but does not allow for that.
Date published: 2021-04-25
Rated 2 out of 5 by from Turbo tax takes too long to get to the finish! I was a tax practitioner for over 40 years before I retired. Now I prepare my own tax returns as well as my son's and his girlfriend's returns. It took me several days to figure out what I was doing! Also I think a schedule A should be available for our copies, even though we use the standard deduction. I am totaling thinking of changing for 2021.
Date published: 2021-04-25
Rated 5 out of 5 by from thanks Turbo Tax wasn't as bad as I thought with 2020 changes and covid year
Date published: 2021-04-25
Rated 5 out of 5 by from We are so happy with TurboTax It is such an easy site to navigate. I worked with an agents and it was so easy, she let me know that we qualified for an amendment from last year, which will yield another refund!
Date published: 2021-04-25
Rated 5 out of 5 by from Always super easy filing! I have been doing turbo tax for 9 years and it is always super easy
Date published: 2021-04-25
Rated 4 out of 5 by from Need Live Expert Support! I've been using TurboTax to file my tax returns for more than 7 years now. For the most parts, TurboTax is simple to use by just answering the short, concise questions and reviewing the popped-up informational button associated with each question. However, on several occasions I was unable to give answers to questions that I don't quite understand despite the popped-up information due to my lack of tax knowledge. I really need to talk to a live expert to help guide me in providing the right answers.
Date published: 2021-04-25
Rated 5 out of 5 by from Excellent service All went well and felt confident taxes were filed accurately
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is awesome! Intuit TurboTax is an awesome way to file your taxes!
Date published: 2021-04-25
Rated 5 out of 5 by from 10 years and still using it! Turbo Tax continues to update their system to keep pace with change laws. and to make it easier to use. The instruction are clear and concise, and the drop downs are informative and easy to understand
Date published: 2021-04-25
Rated 2 out of 5 by from Run into some bugs, customer support is poor I have used turbotax for many years, overall with no problems, but this year run into a lot of issues from activating to buying audit defense, and customer support did not help at all
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is solid Everything good except spouse and I are on family medical insurance plan and turbo tax does not understand we are on a shared HSA, but does not allow for that.
Date published: 2021-04-25
Rated 2 out of 5 by from Turbo tax takes too long to get to the finish! I was a tax practitioner for over 40 years before I retired. Now I prepare my own tax returns as well as my son's and his girlfriend's returns. It took me several days to figure out what I was doing! Also I think a schedule A should be available for our copies, even though we use the standard deduction. I am totaling thinking of changing for 2021.
Date published: 2021-04-25
Rated 5 out of 5 by from thanks Turbo Tax wasn't as bad as I thought with 2020 changes and covid year
Date published: 2021-04-25
Rated 5 out of 5 by from We are so happy with TurboTax It is such an easy site to navigate. I worked with an agents and it was so easy, she let me know that we qualified for an amendment from last year, which will yield another refund!
Date published: 2021-04-25
Rated 5 out of 5 by from Always super easy filing! I have been doing turbo tax for 9 years and it is always super easy
Date published: 2021-04-25
Rated 4 out of 5 by from Need Live Expert Support! I've been using TurboTax to file my tax returns for more than 7 years now. For the most parts, TurboTax is simple to use by just answering the short, concise questions and reviewing the popped-up informational button associated with each question. However, on several occasions I was unable to give answers to questions that I don't quite understand despite the popped-up information due to my lack of tax knowledge. I really need to talk to a live expert to help guide me in providing the right answers.
Date published: 2021-04-25
Rated 5 out of 5 by from Excellent service All went well and felt confident taxes were filed accurately
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is awesome! Intuit TurboTax is an awesome way to file your taxes!
Date published: 2021-04-25
Rated 5 out of 5 by from 10 years and still using it! Turbo Tax continues to update their system to keep pace with change laws. and to make it easier to use. The instruction are clear and concise, and the drop downs are informative and easy to understand
Date published: 2021-04-25
Rated 2 out of 5 by from Run into some bugs, customer support is poor I have used turbotax for many years, overall with no problems, but this year run into a lot of issues from activating to buying audit defense, and customer support did not help at all
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2287