TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Guitar Hero from
USING FOR YEARS
My taxes have changed a lot over the years and I have used Turbo tax for more than two decades.
Date published: 2022-04-09
Rated 5 out of 5 by
Rabnudd from
It does the job very well
Being able to download my financial institutions' complex 1099 packages and have them populate all the different forms involved is an enormous benefit. Otherwise I would have to pay a lot more to a CPA - no way am I going to try to deal with all that miserable detail.
Date published: 2022-04-09
Rated 5 out of 5 by
Ferg1128 from
Outstanding Job
Very easy to understand and complete. The whole platform was complete and very knowledgeable so if I questions or got frustrated, help was a click away.
Date published: 2022-04-09
Rated 3 out of 5 by
SPrakash from
Not up to par
Slow, overpriced, wrong quotes, service code not working
Date published: 2022-04-09
Rated 1 out of 5 by
mtowey from
Last year we use TT
An absolute horror this year your customer service is the worst
Date published: 2022-04-09
Rated 4 out of 5 by
El Goat from
Turbo tax is good enough
Easy to follow steps, fee to file State electronically should be mentioned at the beginning of the process.
Date published: 2022-04-09
Rated 5 out of 5 by
Mindyabizness from
Turbo Tax is the Best!
I've been doing taxes for a very long time and as long as you have the right product for your situation, Turbo Tax is the easiest and most straightforward tax program to use, hands down.
Date published: 2022-04-09
Rated 1 out of 5 by
Tmart16516516511 from
Hidden Fees
I get sick of doing all the work of inputting the info and getting over charged. This will be my last year using Turbotax. Every year there are new fees for what ever you feel like charging for.
Date published: 2022-04-09
Rated 4 out of 5 by
JOB54 from
Okay
Some of the carryover or lack of from section to section gets confusing i.e. between home business and personal income otherwise pretty straight forward and helpful
Date published: 2022-04-09
Rated 3 out of 5 by
gitdin from
Good but needs lot of improvement for downloads
Product is good - however was unable to download from the website initially - its very difficult to figure out how to do it. You should include the download without the option to sign in as you re asking for the code anyway. So people like us who buy your product from Costco dont have to struggle finding the download option. It was quite an experience trying to get it to download when it keeps pushing you online and asking you to pay for another copy of the turbo tax. That was a horrible experience. Till last year it was easy to download and now you have made it very complicated and difficult. Also you dont have the option to get/import your 1099-DIV from Robinhood Securities LLC. Please could you have that done.
All TurboTax® Offerings Reviews - Page 2282
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Guitar Hero from
USING FOR YEARS
My taxes have changed a lot over the years and I have used Turbo tax for more than two decades.
Date published: 2022-04-09
Rated 5 out of 5 by
Rabnudd from
It does the job very well
Being able to download my financial institutions' complex 1099 packages and have them populate all the different forms involved is an enormous benefit. Otherwise I would have to pay a lot more to a CPA - no way am I going to try to deal with all that miserable detail.
Date published: 2022-04-09
Rated 5 out of 5 by
Ferg1128 from
Outstanding Job
Very easy to understand and complete. The whole platform was complete and very knowledgeable so if I questions or got frustrated, help was a click away.
Date published: 2022-04-09
Rated 3 out of 5 by
SPrakash from
Not up to par
Slow, overpriced, wrong quotes, service code not working
Date published: 2022-04-09
Rated 1 out of 5 by
mtowey from
Last year we use TT
An absolute horror this year your customer service is the worst
Date published: 2022-04-09
Rated 4 out of 5 by
El Goat from
Turbo tax is good enough
Easy to follow steps, fee to file State electronically should be mentioned at the beginning of the process.
Date published: 2022-04-09
Rated 5 out of 5 by
Mindyabizness from
Turbo Tax is the Best!
I've been doing taxes for a very long time and as long as you have the right product for your situation, Turbo Tax is the easiest and most straightforward tax program to use, hands down.
Date published: 2022-04-09
Rated 1 out of 5 by
Tmart16516516511 from
Hidden Fees
I get sick of doing all the work of inputting the info and getting over charged. This will be my last year using Turbotax. Every year there are new fees for what ever you feel like charging for.
Date published: 2022-04-09
Rated 4 out of 5 by
JOB54 from
Okay
Some of the carryover or lack of from section to section gets confusing i.e. between home business and personal income otherwise pretty straight forward and helpful
Date published: 2022-04-09
Rated 3 out of 5 by
gitdin from
Good but needs lot of improvement for downloads
Product is good - however was unable to download from the website initially - its very difficult to figure out how to do it. You should include the download without the option to sign in as you re asking for the code anyway. So people like us who buy your product from Costco dont have to struggle finding the download option. It was quite an experience trying to get it to download when it keeps pushing you online and asking you to pay for another copy of the turbo tax. That was a horrible experience. Till last year it was easy to download and now you have made it very complicated and difficult. Also you dont have the option to get/import your 1099-DIV from Robinhood Securities LLC. Please could you have that done.
All TurboTax® Offerings Reviews - Page 2282
Date published: 2022-04-09