TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Getting more difficult to use Had difficulty in the final step of printing the copy to send in to State and Federal returns. It printed the forms but not the data.
Date published: 2021-04-24
Rated 5 out of 5 by from It is Awesome The experience was awesome easy and fast I recommend this to everyone.
Date published: 2021-04-24
Rated 1 out of 5 by from Turbo Tax needs a lot of work on IRA conversions. I spent many hours trying to get this program to indicate that what I was doing was correct. I had money in a Vanguard IRA fund. Some of that money i converted to a ROTH in Vanguard. IRA.Vanguard sent a 1099-R. I posted the 1099-R. The program did not acknowledge that it was different from my 1099-R that my pension sent. Did searches, etc. went to goggle etc. Went to "FORMS" and posted it there. I still do not know if it was done right. Why should I try to point out what may be a short coming when your terms & conditions waste half an hour to read?? "
Date published: 2021-04-24
Rated 3 out of 5 by from Does its job but fees are outrageous The software does what you pay for however the fees are in my opinion excessive. $25 to file your state and then a $40 processing fee if you want them to just take the 25 out of your return. On top of what you already have to pay to purchase the software I'm going to think long and hard if its worth it do purchase again. Be better off just going to a CPA paying a bit more and having them to everything without the extra fees.
Date published: 2021-04-24
Rated 2 out of 5 by from This is my final year using TurboTax. This is my final year using TurboTax! I am highly disappointed in this overpriced software. It is mostly user-friendly, but in the end does not save me money and I could do this just as well on my own.
Date published: 2021-04-24
Rated 3 out of 5 by from yay turbo tax --boo $$$$ Turbo tax is easy and full of helpful hits. It made filing my taxes super easy. However, it costs wayyyyy too much money when your taxes are as easy as mine were.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use I have been using Turbo tax for years, its simple to follow, easy to use
Date published: 2021-04-24
Rated 3 out of 5 by from ok The $300 Charity deduction program problem drove me mad.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo Tax Had Challenges I've used "Turbo Tax Deluxe" for seven years and $35.00 was so much cheaper that $250.00 a tax preparer charged me and I had to pay more taxes. I was able to figure out most instructions though there were times I had questions and I couldn't find a phone number and didn't know how to contact anyone. This may have been my fault, overlooking info on how - to contact someone but I just didn't see it. I needed a phone number.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo Tax is awesome! The instructions were very easy. I really like this product.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2280
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Getting more difficult to use Had difficulty in the final step of printing the copy to send in to State and Federal returns. It printed the forms but not the data.
Date published: 2021-04-24
Rated 5 out of 5 by from It is Awesome The experience was awesome easy and fast I recommend this to everyone.
Date published: 2021-04-24
Rated 1 out of 5 by from Turbo Tax needs a lot of work on IRA conversions. I spent many hours trying to get this program to indicate that what I was doing was correct. I had money in a Vanguard IRA fund. Some of that money i converted to a ROTH in Vanguard. IRA.Vanguard sent a 1099-R. I posted the 1099-R. The program did not acknowledge that it was different from my 1099-R that my pension sent. Did searches, etc. went to goggle etc. Went to "FORMS" and posted it there. I still do not know if it was done right. Why should I try to point out what may be a short coming when your terms & conditions waste half an hour to read?? "
Date published: 2021-04-24
Rated 3 out of 5 by from Does its job but fees are outrageous The software does what you pay for however the fees are in my opinion excessive. $25 to file your state and then a $40 processing fee if you want them to just take the 25 out of your return. On top of what you already have to pay to purchase the software I'm going to think long and hard if its worth it do purchase again. Be better off just going to a CPA paying a bit more and having them to everything without the extra fees.
Date published: 2021-04-24
Rated 2 out of 5 by from This is my final year using TurboTax. This is my final year using TurboTax! I am highly disappointed in this overpriced software. It is mostly user-friendly, but in the end does not save me money and I could do this just as well on my own.
Date published: 2021-04-24
Rated 3 out of 5 by from yay turbo tax --boo $$$$ Turbo tax is easy and full of helpful hits. It made filing my taxes super easy. However, it costs wayyyyy too much money when your taxes are as easy as mine were.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use I have been using Turbo tax for years, its simple to follow, easy to use
Date published: 2021-04-24
Rated 3 out of 5 by from ok The $300 Charity deduction program problem drove me mad.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo Tax Had Challenges I've used "Turbo Tax Deluxe" for seven years and $35.00 was so much cheaper that $250.00 a tax preparer charged me and I had to pay more taxes. I was able to figure out most instructions though there were times I had questions and I couldn't find a phone number and didn't know how to contact anyone. This may have been my fault, overlooking info on how - to contact someone but I just didn't see it. I needed a phone number.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo Tax is awesome! The instructions were very easy. I really like this product.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2280