TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Missing just It was very easy to use the 1120 product. However it did not accept our entity's EIN because we are a LLC elected to be taxed as a corporation.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is Easy! Turbo Tax is simple to follow and walks you thru every tax situation that applies to you and prompts you to look for additional deductions.
Date published: 2021-04-30
Rated 4 out of 5 by from Last minute surprise I do not like the last minute surprises that TurboTax reveals. Just as I'm finishing everything and starting to file - TurboTax then notifies me of errors.
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to work with Very user friendly even for a person like me that’s not very computer savy.
Date published: 2021-04-30
Rated 5 out of 5 by from Great Experience I used Turbo Tax Live this year and couldn't be happier. My expert Lloyd walked me through step by step and was always available for questions.
Date published: 2021-04-30
Rated 5 out of 5 by from Awesome It was my first time, easy to navigate and able to complete within 30 min.
Date published: 2021-04-30
Rated 5 out of 5 by from turbo tax was fast and easy turbo tax walks you through the process with ease, help boxes are a plus
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo tax was great This was a very easy process and was quick and efficient
Date published: 2021-04-30
Rated 5 out of 5 by from TurboTax was easy to understand TurboTax to all the guess work out of doing my taxes. This was the first time filing on my own. I usually go to HRblock. It was so easy I helped a friend with her tax return using TurboTax.
Date published: 2021-04-30
Rated 4 out of 5 by from Needs some refinement Jerry was great, and the concept is great however the web interface experience needs work. The check out process was not intuitive. It made me think I was still filing when in fact there are more steps. There were other things in the web interface / instructions etc that didn't match what my expert was telling me about the process causing confusion and second guessing. I should still be able to see my return in progress. (need more visibility and transparency in the web interface. Why can't i see my previous returns ? Jerry had to send them to me. Why can't i see my previous account info ? I should have most of what I had in the past even though I am using a different service. As a premium I should have everything I had before + the added service of Jerry
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2269
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Missing just It was very easy to use the 1120 product. However it did not accept our entity's EIN because we are a LLC elected to be taxed as a corporation.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is Easy! Turbo Tax is simple to follow and walks you thru every tax situation that applies to you and prompts you to look for additional deductions.
Date published: 2021-04-30
Rated 4 out of 5 by from Last minute surprise I do not like the last minute surprises that TurboTax reveals. Just as I'm finishing everything and starting to file - TurboTax then notifies me of errors.
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to work with Very user friendly even for a person like me that’s not very computer savy.
Date published: 2021-04-30
Rated 5 out of 5 by from Great Experience I used Turbo Tax Live this year and couldn't be happier. My expert Lloyd walked me through step by step and was always available for questions.
Date published: 2021-04-30
Rated 5 out of 5 by from Awesome It was my first time, easy to navigate and able to complete within 30 min.
Date published: 2021-04-30
Rated 5 out of 5 by from turbo tax was fast and easy turbo tax walks you through the process with ease, help boxes are a plus
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo tax was great This was a very easy process and was quick and efficient
Date published: 2021-04-30
Rated 5 out of 5 by from TurboTax was easy to understand TurboTax to all the guess work out of doing my taxes. This was the first time filing on my own. I usually go to HRblock. It was so easy I helped a friend with her tax return using TurboTax.
Date published: 2021-04-30
Rated 4 out of 5 by from Needs some refinement Jerry was great, and the concept is great however the web interface experience needs work. The check out process was not intuitive. It made me think I was still filing when in fact there are more steps. There were other things in the web interface / instructions etc that didn't match what my expert was telling me about the process causing confusion and second guessing. I should still be able to see my return in progress. (need more visibility and transparency in the web interface. Why can't i see my previous returns ? Jerry had to send them to me. Why can't i see my previous account info ? I should have most of what I had in the past even though I am using a different service. As a premium I should have everything I had before + the added service of Jerry
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2269