TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Quick and easy This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by from Overall Great Expereience Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product Easy to follow and explains each step, I would recommend using it.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy! This was my first time filing my own taxes and I found it to be super simple and stress free as they walked me through the process!
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax did not properly fill out 1095-A It took almost a year to get our 2019 refund due to the 1095A not being properly pre-populated by Turbo Tax for the people covered by Exchange Insurance. Very frustrating trying to contact anyone at the IRS after we submitted our returns on 4/14/2020. We finally received confirmation on 2/26/21 after having to send our hardcopy of the 1095A to the IRS back in September 2020, that all was resolved and that the IRS had all necessary information to process our nearly $3k return. In doing our taxes again this year, the same issue happened, however, based on our experience last year, we went in and self updated the form. Additionally, the HSA funded by a one time IRA dispersement is not handled correctly, we had to add the dispersement amount manually on the 1040 form under 'insurance' .. it took us a bit to google this error and fix it ourselves. Thanks Turbotax, but these repeated errors should not be propagated. We're not the first to recognize them.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX EXCELENT I been using Turbo Tax for a long time and it is easy and reliable
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Turbo tax was easy to use and worked great. Very cheap.
Date published: 2021-02-28
Rated 5 out of 5 by from topshelf all good, easy................................................................
Date published: 2021-02-28
Rated 4 out of 5 by from Awesome product, small snafu with 1 form. Using the Self Employment form, TT kept adding the 1099-NEC form automatically and wanting me to put the payer's EIN in even though I didn't have that. With Help, I deleted that form, but that was after hours of trying to figure it out myself
Date published: 2021-02-28
Rated 5 out of 5 by from Easy for the intuitive Plain and Simple. It is easy, and always accurate! The people that say awful things dont realize that it is 100% reactive to what you put in yourself. I find it user friendly, and indeed intuitive. In the great words of a wise man "It doesnt take rocket appliances to figure this out" - Ricky, Trailer Park Boys
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2269
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and easy This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by from Overall Great Expereience Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product Easy to follow and explains each step, I would recommend using it.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy! This was my first time filing my own taxes and I found it to be super simple and stress free as they walked me through the process!
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax did not properly fill out 1095-A It took almost a year to get our 2019 refund due to the 1095A not being properly pre-populated by Turbo Tax for the people covered by Exchange Insurance. Very frustrating trying to contact anyone at the IRS after we submitted our returns on 4/14/2020. We finally received confirmation on 2/26/21 after having to send our hardcopy of the 1095A to the IRS back in September 2020, that all was resolved and that the IRS had all necessary information to process our nearly $3k return. In doing our taxes again this year, the same issue happened, however, based on our experience last year, we went in and self updated the form. Additionally, the HSA funded by a one time IRA dispersement is not handled correctly, we had to add the dispersement amount manually on the 1040 form under 'insurance' .. it took us a bit to google this error and fix it ourselves. Thanks Turbotax, but these repeated errors should not be propagated. We're not the first to recognize them.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX EXCELENT I been using Turbo Tax for a long time and it is easy and reliable
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Turbo tax was easy to use and worked great. Very cheap.
Date published: 2021-02-28
Rated 5 out of 5 by from topshelf all good, easy................................................................
Date published: 2021-02-28
Rated 4 out of 5 by from Awesome product, small snafu with 1 form. Using the Self Employment form, TT kept adding the 1099-NEC form automatically and wanting me to put the payer's EIN in even though I didn't have that. With Help, I deleted that form, but that was after hours of trying to figure it out myself
Date published: 2021-02-28
Rated 5 out of 5 by from Easy for the intuitive Plain and Simple. It is easy, and always accurate! The people that say awful things dont realize that it is 100% reactive to what you put in yourself. I find it user friendly, and indeed intuitive. In the great words of a wise man "It doesnt take rocket appliances to figure this out" - Ricky, Trailer Park Boys
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2269