TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very easy to do great experience;,, very easy to use and understand, have been using them for years.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is Helpful! Turbo Tax is helpful and easy to navigate. I appreciate the on-call assistance, when needed.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax has some quirks.... Turbo Tax was a little confused and didn't populate the information from my W-2's correctly.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a reliable tool I like how easy it is to do your taxes and how informative it is so you're never left wondering.
Date published: 2021-05-18
Rated 5 out of 5 by from FANASTIC EASY TO USE. I WOULD RECCOMEND THIS TO OTHERS. DIDN'T TAKE LONG TO DO. HAPPY WITH THE RESULTS
Date published: 2021-05-18
Rated 1 out of 5 by from too much unessecary security! too hard to provide old tax info some people lose that and the irs is sooo hard to deal with
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and fast! I use Turbo Tax every year, simple, fast and they guide me every step of the way with all of the changes & updates.
Date published: 2021-05-18
Rated 1 out of 5 by from Very upset that I spent my money on this Employees were very energetic.. about moving onto the next customer. Both CPAs I talked to wanted to finish as fast as possible. Which was a surprise because last year I had excellent service. The service I got today would be on par with what I imagine Walmart's tax services offer. I don't get it, last year the CPA was incredibly thorough and I felt really secure in what I was submitting. This year I did not have a "warm and fuzzy" when I submitted. I felt lost, confused, and that I had waisted my money when I could have gone to H&R for half the price and double the amount of employee care.
Date published: 2021-05-18
Rated 5 out of 5 by from Streamlined for efficiency I really appreciate the streamlined approach to whether or not to itemize.
Date published: 2021-05-18
Rated 3 out of 5 by from Disappointed in Turbo Tax this year Turbo Tax live expert experience was poor. I didn't get any personal assistance at all. I sold a home, bought another home, changed jobs and had a question and didn't get help. I have used Turbo tax for years. I was disappointed.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2268
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to do great experience;,, very easy to use and understand, have been using them for years.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is Helpful! Turbo Tax is helpful and easy to navigate. I appreciate the on-call assistance, when needed.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax has some quirks.... Turbo Tax was a little confused and didn't populate the information from my W-2's correctly.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a reliable tool I like how easy it is to do your taxes and how informative it is so you're never left wondering.
Date published: 2021-05-18
Rated 5 out of 5 by from FANASTIC EASY TO USE. I WOULD RECCOMEND THIS TO OTHERS. DIDN'T TAKE LONG TO DO. HAPPY WITH THE RESULTS
Date published: 2021-05-18
Rated 1 out of 5 by from too much unessecary security! too hard to provide old tax info some people lose that and the irs is sooo hard to deal with
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and fast! I use Turbo Tax every year, simple, fast and they guide me every step of the way with all of the changes & updates.
Date published: 2021-05-18
Rated 1 out of 5 by from Very upset that I spent my money on this Employees were very energetic.. about moving onto the next customer. Both CPAs I talked to wanted to finish as fast as possible. Which was a surprise because last year I had excellent service. The service I got today would be on par with what I imagine Walmart's tax services offer. I don't get it, last year the CPA was incredibly thorough and I felt really secure in what I was submitting. This year I did not have a "warm and fuzzy" when I submitted. I felt lost, confused, and that I had waisted my money when I could have gone to H&R for half the price and double the amount of employee care.
Date published: 2021-05-18
Rated 5 out of 5 by from Streamlined for efficiency I really appreciate the streamlined approach to whether or not to itemize.
Date published: 2021-05-18
Rated 3 out of 5 by from Disappointed in Turbo Tax this year Turbo Tax live expert experience was poor. I didn't get any personal assistance at all. I sold a home, bought another home, changed jobs and had a question and didn't get help. I have used Turbo tax for years. I was disappointed.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2268