TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is clunky 1. difficult to correct errors, especially when review says fill in some that does not apply. seems to happen at least once every year. 2. scrolling down to the bottom of lists repetitively should not be necessary 3. entering bank accounts & credit cards more than twice is crazy. if all refunds are going to same account, let me just check 'same' - ditto credit cards
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo Tax Review Need to somehow fix the program when a state does not have state income tax to bypass having to answer "don't want to file now." Tennessee does not have state income tax so naturally I don't want to file but makes it appear there is an error because I chose not to file.
Date published: 2022-10-10
Rated 5 out of 5 by from you guys are great i love this app it has very good secrity setup thank you
Date published: 2022-10-10
Rated 1 out of 5 by from Paid extra to file but was rejected repeatedly I paid extra to efile for my 2020 return but still ended up needing to mail it in. In June 2021, the IRS mailed me that they had not received my tax documents. Both the IRS and Turbotax were unresponsive of my situation. I should not have had to pay for such a service.
Date published: 2022-10-10
Rated 4 out of 5 by from Turbo Tax 2021 This year was good. Last year I had problems with the program.
Date published: 2022-10-10
Rated 5 out of 5 by from TurboTax is the only option! I have used TurboTax for decades and it has only gotten better every year. I am happy with the product for Home and Business.
Date published: 2022-10-10
Rated 5 out of 5 by from Great It was simple and easy. Thank you for making my life easy
Date published: 2022-10-10
Rated 5 out of 5 by from Expert was helpful Expert was very helpful and patient with me. Quick to answer and knowledgable. Very satisfied. They're available on sundays! 2 thumbs up.
Date published: 2022-10-10
Rated 1 out of 5 by from Did Not Measure Up Haveing used this product for nesarly 30-years I find the product quality is dropping. The Menu is screwed up (help says use Menu to CVReate Forms - No Such Options Under FOrms Menu) and Turbo Tax even Premier does not do the basic tasks well. Ran into the limitation on the size of the Tax Data FIle. Even my Engineering Workstation with moved as Molasses, Turbo Tax Froze Again & Again. Eventually had to abandon the downloaded files from several institutions to make it, and then mail in papers! The worst part was, when I tried to abrreviate word to reduce file size, the Data file actually balooned in size from 8.8MG to 10.5MB! - Need more robust product!
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME/EASY I have used TurboTax for about 20 years. I think that says it all!
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 227
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is clunky 1. difficult to correct errors, especially when review says fill in some that does not apply. seems to happen at least once every year. 2. scrolling down to the bottom of lists repetitively should not be necessary 3. entering bank accounts & credit cards more than twice is crazy. if all refunds are going to same account, let me just check 'same' - ditto credit cards
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo Tax Review Need to somehow fix the program when a state does not have state income tax to bypass having to answer "don't want to file now." Tennessee does not have state income tax so naturally I don't want to file but makes it appear there is an error because I chose not to file.
Date published: 2022-10-10
Rated 5 out of 5 by from you guys are great i love this app it has very good secrity setup thank you
Date published: 2022-10-10
Rated 1 out of 5 by from Paid extra to file but was rejected repeatedly I paid extra to efile for my 2020 return but still ended up needing to mail it in. In June 2021, the IRS mailed me that they had not received my tax documents. Both the IRS and Turbotax were unresponsive of my situation. I should not have had to pay for such a service.
Date published: 2022-10-10
Rated 4 out of 5 by from Turbo Tax 2021 This year was good. Last year I had problems with the program.
Date published: 2022-10-10
Rated 5 out of 5 by from TurboTax is the only option! I have used TurboTax for decades and it has only gotten better every year. I am happy with the product for Home and Business.
Date published: 2022-10-10
Rated 5 out of 5 by from Great It was simple and easy. Thank you for making my life easy
Date published: 2022-10-10
Rated 5 out of 5 by from Expert was helpful Expert was very helpful and patient with me. Quick to answer and knowledgable. Very satisfied. They're available on sundays! 2 thumbs up.
Date published: 2022-10-10
Rated 1 out of 5 by from Did Not Measure Up Haveing used this product for nesarly 30-years I find the product quality is dropping. The Menu is screwed up (help says use Menu to CVReate Forms - No Such Options Under FOrms Menu) and Turbo Tax even Premier does not do the basic tasks well. Ran into the limitation on the size of the Tax Data FIle. Even my Engineering Workstation with moved as Molasses, Turbo Tax Froze Again & Again. Eventually had to abandon the downloaded files from several institutions to make it, and then mail in papers! The worst part was, when I tried to abrreviate word to reduce file size, the Data file actually balooned in size from 8.8MG to 10.5MB! - Need more robust product!
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME/EASY I have used TurboTax for about 20 years. I think that says it all!
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 227