TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
brandi935 from
Turbotax works great for us
I've used Turbotax for many years, with no issues.
Date published: 2022-04-09
Rated 3 out of 5 by
Tired of those glitches from
Unreliable
Completed error review successfully to find out that there is an error just before I attempted to transmit the return. The return has been rejected several times. TurboTax claims to fix the reason for the rejection. However, the subsequent retransmissions have been rejected due to the same error. Still waiting...
Date published: 2022-04-09
Rated 1 out of 5 by
Kelly151595451 from
Too Many Issues
Turbo Tax updates every time the desktop icon is opened; one would imagine all bugs are fixed with each update. Unfortunately, this led to a lengthy and unresolved issue that customer service (via telephone) also failed to fix. Now, if I was actually able to reach a person or describe the same issue in five different ways for the automated system to understand, the issue may have been resolved. 2022 is not a great year for Turbo Tax, I will not be a repeat customer in 2023 (after 17 years of success). Do better.
Date published: 2022-04-09
Rated 1 out of 5 by
Annoyed Intuit Customer from
Fixing mistake impossible without redoing entire f
I mistakenly chose a non free version of turbo tax and there was no way to enter simple free version after choosing it. I like Credit Karma Tax service better but they spun it off to Cash after Intuit bought Credit Karma. I am not happy with any of this.
Date published: 2022-04-09
Rated 4 out of 5 by
LMSchoolDir from
Update Issue - almost tore my hair out
Got my whole return done & only had to review & file. Turbo Tax wanted to check for updates, so I did. There was an update on 4/7/22, so I clicked to install the update. IT WOULD NOT INSTALL. I tried three separate times and got an error message each time, even after restarting my computer. Finally I uninstalled TurboTax and reinstalled it. That did the trick, but I lost a few years off my life in the process. Not cool.
Date published: 2022-04-09
Rated 3 out of 5 by
pain in mybutt from
good
I don't want to write anything til I get a refund and I see this worked
Date published: 2022-04-09
Rated 5 out of 5 by
Sharkey00 from
FORMAT IS GREAT-KEEPING IT SIMPLE
I was fortunate enough not to need expert help-the help suggestions-please explain were excellent.
Date published: 2022-04-09
Rated 5 out of 5 by
Chris44767765 from
Turbo Tax very quick an dhelpful
It is the perpetual friend of the procrastinator. Easy.
Date published: 2022-04-09
Rated 5 out of 5 by
I dont know what goes her from
Turbo Tax is great!
I had Michael form NY as my Tax preparer. He was easy to understand, and right on time. Thank you.
Date published: 2022-04-09
Rated 5 out of 5 by
FitzRoy9 from
So good I almost like filing my taxes now
Intuitive, fast, responsive, with always-on real-person expertise for any question: just awesome !
All TurboTax® Offerings Reviews - Page 2251
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
brandi935 from
Turbotax works great for us
I've used Turbotax for many years, with no issues.
Date published: 2022-04-09
Rated 3 out of 5 by
Tired of those glitches from
Unreliable
Completed error review successfully to find out that there is an error just before I attempted to transmit the return. The return has been rejected several times. TurboTax claims to fix the reason for the rejection. However, the subsequent retransmissions have been rejected due to the same error. Still waiting...
Date published: 2022-04-09
Rated 1 out of 5 by
Kelly151595451 from
Too Many Issues
Turbo Tax updates every time the desktop icon is opened; one would imagine all bugs are fixed with each update. Unfortunately, this led to a lengthy and unresolved issue that customer service (via telephone) also failed to fix. Now, if I was actually able to reach a person or describe the same issue in five different ways for the automated system to understand, the issue may have been resolved. 2022 is not a great year for Turbo Tax, I will not be a repeat customer in 2023 (after 17 years of success). Do better.
Date published: 2022-04-09
Rated 1 out of 5 by
Annoyed Intuit Customer from
Fixing mistake impossible without redoing entire f
I mistakenly chose a non free version of turbo tax and there was no way to enter simple free version after choosing it. I like Credit Karma Tax service better but they spun it off to Cash after Intuit bought Credit Karma. I am not happy with any of this.
Date published: 2022-04-09
Rated 4 out of 5 by
LMSchoolDir from
Update Issue - almost tore my hair out
Got my whole return done & only had to review & file. Turbo Tax wanted to check for updates, so I did. There was an update on 4/7/22, so I clicked to install the update. IT WOULD NOT INSTALL. I tried three separate times and got an error message each time, even after restarting my computer. Finally I uninstalled TurboTax and reinstalled it. That did the trick, but I lost a few years off my life in the process. Not cool.
Date published: 2022-04-09
Rated 3 out of 5 by
pain in mybutt from
good
I don't want to write anything til I get a refund and I see this worked
Date published: 2022-04-09
Rated 5 out of 5 by
Sharkey00 from
FORMAT IS GREAT-KEEPING IT SIMPLE
I was fortunate enough not to need expert help-the help suggestions-please explain were excellent.
Date published: 2022-04-09
Rated 5 out of 5 by
Chris44767765 from
Turbo Tax very quick an dhelpful
It is the perpetual friend of the procrastinator. Easy.
Date published: 2022-04-09
Rated 5 out of 5 by
I dont know what goes her from
Turbo Tax is great!
I had Michael form NY as my Tax preparer. He was easy to understand, and right on time. Thank you.
Date published: 2022-04-09
Rated 5 out of 5 by
FitzRoy9 from
So good I almost like filing my taxes now
Intuitive, fast, responsive, with always-on real-person expertise for any question: just awesome !
All TurboTax® Offerings Reviews - Page 2251
Date published: 2022-04-09