TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbotax works great for us I've used Turbotax for many years, with no issues.
Date published: 2022-04-09
Rated 3 out of 5 by from Unreliable Completed error review successfully to find out that there is an error just before I attempted to transmit the return. The return has been rejected several times. TurboTax claims to fix the reason for the rejection. However, the subsequent retransmissions have been rejected due to the same error. Still waiting...
Date published: 2022-04-09
Rated 1 out of 5 by from Too Many Issues Turbo Tax updates every time the desktop icon is opened; one would imagine all bugs are fixed with each update. Unfortunately, this led to a lengthy and unresolved issue that customer service (via telephone) also failed to fix. Now, if I was actually able to reach a person or describe the same issue in five different ways for the automated system to understand, the issue may have been resolved. 2022 is not a great year for Turbo Tax, I will not be a repeat customer in 2023 (after 17 years of success). Do better.
Date published: 2022-04-09
Rated 1 out of 5 by from Fixing mistake impossible without redoing entire f I mistakenly chose a non free version of turbo tax and there was no way to enter simple free version after choosing it. I like Credit Karma Tax service better but they spun it off to Cash after Intuit bought Credit Karma. I am not happy with any of this.
Date published: 2022-04-09
Rated 4 out of 5 by from Update Issue - almost tore my hair out Got my whole return done & only had to review & file. Turbo Tax wanted to check for updates, so I did. There was an update on 4/7/22, so I clicked to install the update. IT WOULD NOT INSTALL. I tried three separate times and got an error message each time, even after restarting my computer. Finally I uninstalled TurboTax and reinstalled it. That did the trick, but I lost a few years off my life in the process. Not cool.
Date published: 2022-04-09
Rated 3 out of 5 by from good I don't want to write anything til I get a refund and I see this worked
Date published: 2022-04-09
Rated 5 out of 5 by from FORMAT IS GREAT-KEEPING IT SIMPLE I was fortunate enough not to need expert help-the help suggestions-please explain were excellent.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax very quick an dhelpful It is the perpetual friend of the procrastinator. Easy.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great! I had Michael form NY as my Tax preparer. He was easy to understand, and right on time. Thank you.
Date published: 2022-04-09
Rated 5 out of 5 by from So good I almost like filing my taxes now Intuitive, fast, responsive, with always-on real-person expertise for any question: just awesome !
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2251
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax works great for us I've used Turbotax for many years, with no issues.
Date published: 2022-04-09
Rated 3 out of 5 by from Unreliable Completed error review successfully to find out that there is an error just before I attempted to transmit the return. The return has been rejected several times. TurboTax claims to fix the reason for the rejection. However, the subsequent retransmissions have been rejected due to the same error. Still waiting...
Date published: 2022-04-09
Rated 1 out of 5 by from Too Many Issues Turbo Tax updates every time the desktop icon is opened; one would imagine all bugs are fixed with each update. Unfortunately, this led to a lengthy and unresolved issue that customer service (via telephone) also failed to fix. Now, if I was actually able to reach a person or describe the same issue in five different ways for the automated system to understand, the issue may have been resolved. 2022 is not a great year for Turbo Tax, I will not be a repeat customer in 2023 (after 17 years of success). Do better.
Date published: 2022-04-09
Rated 1 out of 5 by from Fixing mistake impossible without redoing entire f I mistakenly chose a non free version of turbo tax and there was no way to enter simple free version after choosing it. I like Credit Karma Tax service better but they spun it off to Cash after Intuit bought Credit Karma. I am not happy with any of this.
Date published: 2022-04-09
Rated 4 out of 5 by from Update Issue - almost tore my hair out Got my whole return done & only had to review & file. Turbo Tax wanted to check for updates, so I did. There was an update on 4/7/22, so I clicked to install the update. IT WOULD NOT INSTALL. I tried three separate times and got an error message each time, even after restarting my computer. Finally I uninstalled TurboTax and reinstalled it. That did the trick, but I lost a few years off my life in the process. Not cool.
Date published: 2022-04-09
Rated 3 out of 5 by from good I don't want to write anything til I get a refund and I see this worked
Date published: 2022-04-09
Rated 5 out of 5 by from FORMAT IS GREAT-KEEPING IT SIMPLE I was fortunate enough not to need expert help-the help suggestions-please explain were excellent.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax very quick an dhelpful It is the perpetual friend of the procrastinator. Easy.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great! I had Michael form NY as my Tax preparer. He was easy to understand, and right on time. Thank you.
Date published: 2022-04-09
Rated 5 out of 5 by from So good I almost like filing my taxes now Intuitive, fast, responsive, with always-on real-person expertise for any question: just awesome !
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2251