TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Outstanding personalized help We love the systematic approach and thorough questions, but especially, the personalized service. We have some 'special situations' that are real stumpers, but they were able to step us through it. Even things that the app seemed to have trouble with, they STAYED WITH US every step, never made us feel like we were a bother, and made sure everything worked correctly!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was helpful and Expert's help Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax Rep is Awesome Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy, so quick! We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by from Twenty Year Plus User Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
Date published: 2022-04-09
Rated 1 out of 5 by from H&R??? Headache, troubles, troubles, troubles. i will be inquiring with h&r next time
Date published: 2022-04-09
Rated 1 out of 5 by from Pricing and time matter I felt like I was overcharged for this service. I started my taxes with TurboTax in the middle of March and 3-4 weeks later it’s now being filed. I don’t feel like a customer that was treated fairly at all. I was offered a service that was $452. This was my first time using turbo because my girlfriend recommended I used it base on the process being painless and fast, not to mention her paying $0. I tried to get in contact with Matthew for about 3 weeks on a call and I wasn’t able to get that. So I paid nearly $500 for someone to not give me a call? Even when my schedule was sent to him and he said that he would call me. I didn’t receive that call back. All of that just to ask a few questions? From the very moment I chatted with the first representative something felt off and I should of followed my gut. Im beyond unhappy with this whole process and never experience this type of service before.
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax Experts were great help when I did not know what I needed to do and took their time (more then and hour to be exact) so that I filed my taxes correctly.
Date published: 2022-04-09
Rated 5 out of 5 by from i have been using turbo for 20 years just great so simple once you have used it several years twenty years for me
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2246
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Outstanding personalized help We love the systematic approach and thorough questions, but especially, the personalized service. We have some 'special situations' that are real stumpers, but they were able to step us through it. Even things that the app seemed to have trouble with, they STAYED WITH US every step, never made us feel like we were a bother, and made sure everything worked correctly!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was helpful and Expert's help Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax Rep is Awesome Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy, so quick! We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by from Twenty Year Plus User Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
Date published: 2022-04-09
Rated 1 out of 5 by from H&R??? Headache, troubles, troubles, troubles. i will be inquiring with h&r next time
Date published: 2022-04-09
Rated 1 out of 5 by from Pricing and time matter I felt like I was overcharged for this service. I started my taxes with TurboTax in the middle of March and 3-4 weeks later it’s now being filed. I don’t feel like a customer that was treated fairly at all. I was offered a service that was $452. This was my first time using turbo because my girlfriend recommended I used it base on the process being painless and fast, not to mention her paying $0. I tried to get in contact with Matthew for about 3 weeks on a call and I wasn’t able to get that. So I paid nearly $500 for someone to not give me a call? Even when my schedule was sent to him and he said that he would call me. I didn’t receive that call back. All of that just to ask a few questions? From the very moment I chatted with the first representative something felt off and I should of followed my gut. Im beyond unhappy with this whole process and never experience this type of service before.
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax Experts were great help when I did not know what I needed to do and took their time (more then and hour to be exact) so that I filed my taxes correctly.
Date published: 2022-04-09
Rated 5 out of 5 by from i have been using turbo for 20 years just great so simple once you have used it several years twenty years for me
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2246