TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax, Fast, Easy and Affordable! Very professional staff gets the work done in a timely manner and explains everything thoroughly.
Date published: 2021-04-26
Rated 5 out of 5 by from my Professional, Mrs. LynnJ Mrs. LynnJ, what should I begin? When I was matched with my tax professional, LynnJ, I was a bit worried because we immediately ran into some very strange and very unusual technical difficulties;however Mrs. LynnJ, quickly showed her expertise and great experience by calm and easily walking me through the process. We even diverged from the conversation of taxes quiet a few times with casual/relaxed conversation. There were lots of laughs and we even discovered that Mrs. LynnJ had actually been to my state of MD. Mrs. LynnJ was my first experience working with a tax professional and if I could get a professional such as her every time I had to file taxes, I would never have to stress over taxes again. She made everything simple to explain and worked promptly and even on a SUNDAY - JUST FOR ME! I just cannot say enough about Mrs. LynnJ, whom I now refer to as my "adopted mom". I love you Mrs. LynnJ (mom) and thank you so much!
Date published: 2021-04-26
Rated 5 out of 5 by from Great Experience with TurboTax 2020 I had a great experience filing tax returns using TurboTax 2020.
Date published: 2021-04-26
Rated 5 out of 5 by from Great Job, Turbo Tax! Very explicit, thorough on all levels and user friendly.
Date published: 2021-04-26
Rated 1 out of 5 by from waste of money and time found out after i was mostly done with my return that it did not have the functionality to complete state taxes, but still got charged $50 to print and file it myself. won't bother with this product ever again. also lots of upselling and obscured pricing so probably never actually received the USAA discount. having a professional handle this would be the same price i think.
Date published: 2021-04-26
Rated 2 out of 5 by from Frustrating I thought I was DONE, but apparently my taxes hadn't been TRANSMITTED.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a great product Every time we use your product it is user friendly
Date published: 2021-04-26
Rated 4 out of 5 by from Turbo Tax Doesn't Apply The Discounts! I've used Turbo Tax for years! Every year the draw is a discount offered...no code needed. This time is was up to $15 off for Deluxe. I didn't get the discount and you pay before knowing if it was deducted at the end. I still like the product overall.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a Great Tax Filing Tool I have used Turbo Tax for a few years now and have had a great experience using this Income Tax filing tool.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax Business is great It helped my S Corp filing in the first 4 years of my company startup.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2245
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax, Fast, Easy and Affordable! Very professional staff gets the work done in a timely manner and explains everything thoroughly.
Date published: 2021-04-26
Rated 5 out of 5 by from my Professional, Mrs. LynnJ Mrs. LynnJ, what should I begin? When I was matched with my tax professional, LynnJ, I was a bit worried because we immediately ran into some very strange and very unusual technical difficulties;however Mrs. LynnJ, quickly showed her expertise and great experience by calm and easily walking me through the process. We even diverged from the conversation of taxes quiet a few times with casual/relaxed conversation. There were lots of laughs and we even discovered that Mrs. LynnJ had actually been to my state of MD. Mrs. LynnJ was my first experience working with a tax professional and if I could get a professional such as her every time I had to file taxes, I would never have to stress over taxes again. She made everything simple to explain and worked promptly and even on a SUNDAY - JUST FOR ME! I just cannot say enough about Mrs. LynnJ, whom I now refer to as my "adopted mom". I love you Mrs. LynnJ (mom) and thank you so much!
Date published: 2021-04-26
Rated 5 out of 5 by from Great Experience with TurboTax 2020 I had a great experience filing tax returns using TurboTax 2020.
Date published: 2021-04-26
Rated 5 out of 5 by from Great Job, Turbo Tax! Very explicit, thorough on all levels and user friendly.
Date published: 2021-04-26
Rated 1 out of 5 by from waste of money and time found out after i was mostly done with my return that it did not have the functionality to complete state taxes, but still got charged $50 to print and file it myself. won't bother with this product ever again. also lots of upselling and obscured pricing so probably never actually received the USAA discount. having a professional handle this would be the same price i think.
Date published: 2021-04-26
Rated 2 out of 5 by from Frustrating I thought I was DONE, but apparently my taxes hadn't been TRANSMITTED.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a great product Every time we use your product it is user friendly
Date published: 2021-04-26
Rated 4 out of 5 by from Turbo Tax Doesn't Apply The Discounts! I've used Turbo Tax for years! Every year the draw is a discount offered...no code needed. This time is was up to $15 off for Deluxe. I didn't get the discount and you pay before knowing if it was deducted at the end. I still like the product overall.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a Great Tax Filing Tool I have used Turbo Tax for a few years now and have had a great experience using this Income Tax filing tool.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax Business is great It helped my S Corp filing in the first 4 years of my company startup.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2245