TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is great and easy to use Answered all my questions and made the process as easy as possible Great experience again
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME FAST, QUICK, THOROUGH LOVE THE TAX EXPERT, great experience works every time
Date published: 2022-04-13
Rated 5 out of 5 by from I love filing with Turbotax. I've been using Turbotax for many years and love it. It walks me through everything and when I have questions I find the help very useful.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME Tax Expert was a great help addressing and solving the problem I had. Thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from I Love Turbo Tax. So efficient, thorough, accurate Wonderfully guided experience. It did throw me into a standardized category involuntarily and I had to search to find how to change it back to Itemized, but it got done! Customer service was excellent and patient. I had to call with other issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Timely and knowledgable Turbo Tax Experts!!! Ryan was excellent in helping me get an additional $2000 in refund money.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I used Turbo Tax for more than 10 years and I will never change to another program Turbo Tax has all you need to file your taxes. It is Awesome!
Date published: 2022-04-13
Rated 1 out of 5 by from Never Again Not happy with the way TurboTax Deluxe handled the fact that I had W-2Gs from a state other than my home state. Even though TurboTax Deluxe ultimately did not file a return for the state where I received the W-2Gs the TurboTax Deluxe handling established the W-2G issued state as the primary state and forced me to additionally buy my home state for $45 + tax and charged me $25 to e-file in my home state. I call it a "Nickel and Dime" process. Furthermore, while there was very little data to enter for the W-2Gs, the process was very slow taking an average of 8 minutes per W-2G to enter - I had 17 entries therefore the process of entering the W-2Gs took more than 2 hours! Never again will I use TurboTax Deluxe. Instead I will be using a local tax professional.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Awesome Have enjoyed using Turbo Tax and Intuit Products for many, many years. Started using Quicken when it was a DOS product. I am not sure TT is better online vs purchasing the program.
Date published: 2022-04-13
Rated 2 out of 5 by from Very disappointed! Turbo calculated a recovery rebate last year. I was not eligible. I had to pay it back. This year my return was once again rejected much like last year. I do not like the fact that Turbo did not alert me to error on calculations in 2020 and had no fix for consistent rejection by IRS even though I used tax transcript and AGI and PIN were correct and even gave it a new PIN number.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great and easy to use Answered all my questions and made the process as easy as possible Great experience again
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME FAST, QUICK, THOROUGH LOVE THE TAX EXPERT, great experience works every time
Date published: 2022-04-13
Rated 5 out of 5 by from I love filing with Turbotax. I've been using Turbotax for many years and love it. It walks me through everything and when I have questions I find the help very useful.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME Tax Expert was a great help addressing and solving the problem I had. Thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from I Love Turbo Tax. So efficient, thorough, accurate Wonderfully guided experience. It did throw me into a standardized category involuntarily and I had to search to find how to change it back to Itemized, but it got done! Customer service was excellent and patient. I had to call with other issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Timely and knowledgable Turbo Tax Experts!!! Ryan was excellent in helping me get an additional $2000 in refund money.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I used Turbo Tax for more than 10 years and I will never change to another program Turbo Tax has all you need to file your taxes. It is Awesome!
Date published: 2022-04-13
Rated 1 out of 5 by from Never Again Not happy with the way TurboTax Deluxe handled the fact that I had W-2Gs from a state other than my home state. Even though TurboTax Deluxe ultimately did not file a return for the state where I received the W-2Gs the TurboTax Deluxe handling established the W-2G issued state as the primary state and forced me to additionally buy my home state for $45 + tax and charged me $25 to e-file in my home state. I call it a "Nickel and Dime" process. Furthermore, while there was very little data to enter for the W-2Gs, the process was very slow taking an average of 8 minutes per W-2G to enter - I had 17 entries therefore the process of entering the W-2Gs took more than 2 hours! Never again will I use TurboTax Deluxe. Instead I will be using a local tax professional.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Awesome Have enjoyed using Turbo Tax and Intuit Products for many, many years. Started using Quicken when it was a DOS product. I am not sure TT is better online vs purchasing the program.
Date published: 2022-04-13
Rated 2 out of 5 by from Very disappointed! Turbo calculated a recovery rebate last year. I was not eligible. I had to pay it back. This year my return was once again rejected much like last year. I do not like the fact that Turbo did not alert me to error on calculations in 2020 and had no fix for consistent rejection by IRS even though I used tax transcript and AGI and PIN were correct and even gave it a new PIN number.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2227