TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy to use Tried the service for the first time. Very easy and rep was friendly
Date published: 2021-04-27
Rated 5 out of 5 by from Andrea Rocks!! I was very pleased with my tax advisor. She was very friendly and was quick to respond to my questions. She was knowledgeble and very professional. Go Team Andrea!!
Date published: 2021-04-27
Rated 5 out of 5 by from Time saver I've used it for 8 years and will continue to use it every year. Thanks!
Date published: 2021-04-27
Rated 4 out of 5 by from AMAZING Honestly it was easy and fast. They literally help you every step of the way.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is Awesome - Nearly painless Used it for years, love the audit protection - i feel it gives pretty complete information. I was ready to file and wanted to ask the live expert one last thing but it wasn't important enough to wait - only complaint. I hope they keep our returns in their system for a long time, i love the record keeping, accuracy with changing conditions and streamlining according to current tax codes, etc. Appreciate it!!!!
Date published: 2021-04-27
Rated 5 out of 5 by from Informative and convenient. There are several areas where the experts can be helpful if available to help. Some of the accounting terms, tax terminologies and changes in tax laws are beyond an average and / or otherwise educated people. I did not work with an expert this time.
Date published: 2021-04-27
Rated 5 out of 5 by from Good as Usual Worked out great and easy to use. I don't really have any complaints.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax saved my life! Everything was explained in an easy to understand format. I didn’t even know where I was going to file my taxes! They saved me!
Date published: 2021-04-27
Rated 5 out of 5 by from Toe-Poppin, Amazing!!! Linda was very attentive, knowledgeable. She also had a lot of patience and sense of humor.
Date published: 2021-04-27
Rated 3 out of 5 by from turbo tax 2020 more difficult than usual! Turbo was disappointing for 2020 after 20+ yrs of using. I felt that it missed adding things to the state form that should have been added for me. My state doe not tax military pay now and that should have been put in the proper place in the state. The EIP was very confusing with wording and it said to add 1st and 2nd to 2020 and my 2nd payment came in 2021. THe form did not need to printed in large print as we noticed it was a senior form on top and decided it made it large print. I should have had that option! And now that I had a comment I cannot proof what I wrote as it wont let me return to the top!
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy to use Tried the service for the first time. Very easy and rep was friendly
Date published: 2021-04-27
Rated 5 out of 5 by from Andrea Rocks!! I was very pleased with my tax advisor. She was very friendly and was quick to respond to my questions. She was knowledgeble and very professional. Go Team Andrea!!
Date published: 2021-04-27
Rated 5 out of 5 by from Time saver I've used it for 8 years and will continue to use it every year. Thanks!
Date published: 2021-04-27
Rated 4 out of 5 by from AMAZING Honestly it was easy and fast. They literally help you every step of the way.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is Awesome - Nearly painless Used it for years, love the audit protection - i feel it gives pretty complete information. I was ready to file and wanted to ask the live expert one last thing but it wasn't important enough to wait - only complaint. I hope they keep our returns in their system for a long time, i love the record keeping, accuracy with changing conditions and streamlining according to current tax codes, etc. Appreciate it!!!!
Date published: 2021-04-27
Rated 5 out of 5 by from Informative and convenient. There are several areas where the experts can be helpful if available to help. Some of the accounting terms, tax terminologies and changes in tax laws are beyond an average and / or otherwise educated people. I did not work with an expert this time.
Date published: 2021-04-27
Rated 5 out of 5 by from Good as Usual Worked out great and easy to use. I don't really have any complaints.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax saved my life! Everything was explained in an easy to understand format. I didn’t even know where I was going to file my taxes! They saved me!
Date published: 2021-04-27
Rated 5 out of 5 by from Toe-Poppin, Amazing!!! Linda was very attentive, knowledgeable. She also had a lot of patience and sense of humor.
Date published: 2021-04-27
Rated 3 out of 5 by from turbo tax 2020 more difficult than usual! Turbo was disappointing for 2020 after 20+ yrs of using. I felt that it missed adding things to the state form that should have been added for me. My state doe not tax military pay now and that should have been put in the proper place in the state. The EIP was very confusing with wording and it said to add 1st and 2nd to 2020 and my 2nd payment came in 2021. THe form did not need to printed in large print as we noticed it was a senior form on top and decided it made it large print. I should have had that option! And now that I had a comment I cannot proof what I wrote as it wont let me return to the top!
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2223