TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Not really helpful Tried deleting a tax return and it wouldn’t let me, and you want to charge for simple questions that we want to ask a rep.
Date published: 2021-02-28
Rated 5 out of 5 by from It's Easier with TurboTax Our tax returns have gotten increasingly complex over the years, but I've never felt the need to move off of TurboTax. The key is to take advantage of the resources available - both from TurboTax and, if applicable, any financial confidantes or advisors that you may know. Use TurboTax's important features whenever available and ask questions when necessary. I've only had one less than great experience (a few years ago), and it was because I didn't import all of my available forms and I didn't ask enough questions. (In other words, it was not a TurboTax issue.) Thankfully, it was easily corrected after the fact. But it would have been easily avoidable if I had just followed my import and ask approach.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to use very easy to use, instruction were simple and easy
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and painless way of filing your taxes Great experience! I did need help on one of the questions and Patricia was phenomenal, she made any problem disappear, and stayed with me for the duration. What a treasure she is, a true asset to your company.
Date published: 2021-02-28
Rated 5 out of 5 by from Love TurboTax TurboTax is a wonderful program for filing taxes. I've been using TurboTax for several years now and have had nothing but great results - and at a very affordable cost compared to other methods of tax filing. I have used a professional CPA as well as a storefront tax service in the past. While they have both been acceptable I still prefer TurboTax for my personal and small business tax filing.
Date published: 2021-02-28
Rated 2 out of 5 by from not satisfied I paid you because I thought you were going to file my local return; no local return was filed. Additionally, there was no way to back out of the payment screed.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX HERO! They always come thru when i have the most impossible questions. I feel secure with always using turbo tax, its been at least over 5 years. I will continue to use turbo tax and recommend to my friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It prompts you for everything, so easy to use, and it helps with things you don't think about
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax does the job Turbo tax worked very well just like it always has
Date published: 2021-02-28
Rated 5 out of 5 by from great easy to use. easy to use.easy to use. Fast and easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2217
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not really helpful Tried deleting a tax return and it wouldn’t let me, and you want to charge for simple questions that we want to ask a rep.
Date published: 2021-02-28
Rated 5 out of 5 by from It's Easier with TurboTax Our tax returns have gotten increasingly complex over the years, but I've never felt the need to move off of TurboTax. The key is to take advantage of the resources available - both from TurboTax and, if applicable, any financial confidantes or advisors that you may know. Use TurboTax's important features whenever available and ask questions when necessary. I've only had one less than great experience (a few years ago), and it was because I didn't import all of my available forms and I didn't ask enough questions. (In other words, it was not a TurboTax issue.) Thankfully, it was easily corrected after the fact. But it would have been easily avoidable if I had just followed my import and ask approach.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to use very easy to use, instruction were simple and easy
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and painless way of filing your taxes Great experience! I did need help on one of the questions and Patricia was phenomenal, she made any problem disappear, and stayed with me for the duration. What a treasure she is, a true asset to your company.
Date published: 2021-02-28
Rated 5 out of 5 by from Love TurboTax TurboTax is a wonderful program for filing taxes. I've been using TurboTax for several years now and have had nothing but great results - and at a very affordable cost compared to other methods of tax filing. I have used a professional CPA as well as a storefront tax service in the past. While they have both been acceptable I still prefer TurboTax for my personal and small business tax filing.
Date published: 2021-02-28
Rated 2 out of 5 by from not satisfied I paid you because I thought you were going to file my local return; no local return was filed. Additionally, there was no way to back out of the payment screed.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX HERO! They always come thru when i have the most impossible questions. I feel secure with always using turbo tax, its been at least over 5 years. I will continue to use turbo tax and recommend to my friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It prompts you for everything, so easy to use, and it helps with things you don't think about
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax does the job Turbo tax worked very well just like it always has
Date published: 2021-02-28
Rated 5 out of 5 by from great easy to use. easy to use.easy to use. Fast and easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2217