TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Long-Time User Program is user-friendly and makes preparation easy and secure
Date published: 2021-05-01
Rated 4 out of 5 by from Thank you Great experience and kind and responsive agents. I will definitely use this service in the future. Please continue the great work.
Date published: 2021-05-01
Rated 5 out of 5 by from TT is like an aging Scotch - keeps getting better! I've been using TurboTax for three years after many years of working with multiple accounting firms. They are great and make an otherwise complicated process, fairly simple!
Date published: 2021-05-01
Rated 5 out of 5 by from TURBO TAX WAS GREAT IT WAS A GOOD EXPERIENCE AND HELPFUL. I PLAN TO USE IT NEXT YEAR.
Date published: 2021-05-01
Rated 5 out of 5 by from I've used TurboTax for more than 10 years! So easy to use. Even with investments, selling stock, it walks you through every situation. The help is great.
Date published: 2021-05-01
Rated 3 out of 5 by from Cumbersome This software continues to be cumbersome and leaves pieces for the user to have to try and figure out instead of being able to connect to someone who can answer your question at the point you are at in the process of completing the taxes. Referring me to IRS publications is not helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from Fantastic experience with one of your tax experts! I had the most enlightening experience with Rita! She was a pleasure to work with and extremely such a wonderful person! She guided me through a hang up that had been plaguing me for weeks. I will never put myself through that again and certainly hope if I need to talk with one of your experts again, it will be with Rita!
Date published: 2021-05-01
Rated 5 out of 5 by from Live Full Service is the way to go My experience with Live Experts was great! My guy was super helpful and helped me learn how to prepare my taxes for future reference.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax hasn't failed me ! It is always nice to use turbo tax because they know all the tax issues and the question and answer directives are easy to follow.
Date published: 2021-05-01
Rated 2 out of 5 by from Took hours to solve an error code I have used Turbo Tax for many years. I'm not sure I will again. Due to Turbo Tax error code, the program would not file because I needed to download an update. But the program crashed every time that I attempted to update. I spent hours trying to solve this issue. So frustrating! Not happy.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2211
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Long-Time User Program is user-friendly and makes preparation easy and secure
Date published: 2021-05-01
Rated 4 out of 5 by from Thank you Great experience and kind and responsive agents. I will definitely use this service in the future. Please continue the great work.
Date published: 2021-05-01
Rated 5 out of 5 by from TT is like an aging Scotch - keeps getting better! I've been using TurboTax for three years after many years of working with multiple accounting firms. They are great and make an otherwise complicated process, fairly simple!
Date published: 2021-05-01
Rated 5 out of 5 by from TURBO TAX WAS GREAT IT WAS A GOOD EXPERIENCE AND HELPFUL. I PLAN TO USE IT NEXT YEAR.
Date published: 2021-05-01
Rated 5 out of 5 by from I've used TurboTax for more than 10 years! So easy to use. Even with investments, selling stock, it walks you through every situation. The help is great.
Date published: 2021-05-01
Rated 3 out of 5 by from Cumbersome This software continues to be cumbersome and leaves pieces for the user to have to try and figure out instead of being able to connect to someone who can answer your question at the point you are at in the process of completing the taxes. Referring me to IRS publications is not helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from Fantastic experience with one of your tax experts! I had the most enlightening experience with Rita! She was a pleasure to work with and extremely such a wonderful person! She guided me through a hang up that had been plaguing me for weeks. I will never put myself through that again and certainly hope if I need to talk with one of your experts again, it will be with Rita!
Date published: 2021-05-01
Rated 5 out of 5 by from Live Full Service is the way to go My experience with Live Experts was great! My guy was super helpful and helped me learn how to prepare my taxes for future reference.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax hasn't failed me ! It is always nice to use turbo tax because they know all the tax issues and the question and answer directives are easy to follow.
Date published: 2021-05-01
Rated 2 out of 5 by from Took hours to solve an error code I have used Turbo Tax for many years. I'm not sure I will again. Due to Turbo Tax error code, the program would not file because I needed to download an update. But the program crashed every time that I attempted to update. I spent hours trying to solve this issue. So frustrating! Not happy.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2211