TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Marcelina is awesome! Superior customer service! My experience with Turbo Tax was professional and punctual. I enjoyed working with a Tax Expert instead of doing it alone.
Date published: 2021-05-19
Rated 4 out of 5 by from Updates Have used Turbo Tax for years, only thing I do not like is it waste a lot of time looking for updates. That can be a hassle if you had to close the program for a short while - still looks for updates. Should be an option on whether to look for updates or not. Thank you
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax is a lifesaver My tax returns have become more complex over the years, and TurboTax has made it possible to e-file easily from the comfort of my home, for a reasonable price. Tax experts available by chat and phone were able to answer my questions quickly.
Date published: 2021-05-19
Rated 5 out of 5 by from I love TurboTax! My live expert was Robert and he was just great! He was so helpful and I trust I got the best outcome with him as my expert!
Date published: 2021-05-19
Rated 5 out of 5 by from have used turbotax for years!!! I have used Turbotax for years and get their audit program every year. Had to use it last year and they were great. Recommend it highly
Date published: 2021-05-19
Rated 5 out of 5 by from AWESOME! EXCELLENT! GLAD I USED TURBO TAX. THANK YOU FOR MAKING THIS EASY TO USE.
Date published: 2021-05-19
Rated 4 out of 5 by from We thought Turbo Tax was awsome until. We received a letter from the IRS stating that there were multiple issues on the forms we submitted stating that we owe $2376.00 to the federal government instead of the $24.00 return we expected.
Date published: 2021-05-19
Rated 5 out of 5 by from Thank you for an expert's help! Had difficulty with Turbo Tax due to the Federal government's new rules and regs. It made the tax form more difficult. However, I received help from a Tax Attorney/CPA at 1:15 today, and he was absolutely wonderful, and very knowledgeable. His name was John.
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax is awesome TurboTax was easy to use and didn't make me feel anxious the whole time
Date published: 2021-05-19
Rated 5 out of 5 by from ANOTHER SMOOTH TAX FILING WITH TURBOTAX Thank you Turbotax for another smooth tax filing. It was the only thing that went smoothly in regards to 2020. My banks should have a walk-through like yours to get my info prepared for my taxes; it took 3 days to prepare the data and 1 day to file taxes!
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 222
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Marcelina is awesome! Superior customer service! My experience with Turbo Tax was professional and punctual. I enjoyed working with a Tax Expert instead of doing it alone.
Date published: 2021-05-19
Rated 4 out of 5 by from Updates Have used Turbo Tax for years, only thing I do not like is it waste a lot of time looking for updates. That can be a hassle if you had to close the program for a short while - still looks for updates. Should be an option on whether to look for updates or not. Thank you
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax is a lifesaver My tax returns have become more complex over the years, and TurboTax has made it possible to e-file easily from the comfort of my home, for a reasonable price. Tax experts available by chat and phone were able to answer my questions quickly.
Date published: 2021-05-19
Rated 5 out of 5 by from I love TurboTax! My live expert was Robert and he was just great! He was so helpful and I trust I got the best outcome with him as my expert!
Date published: 2021-05-19
Rated 5 out of 5 by from have used turbotax for years!!! I have used Turbotax for years and get their audit program every year. Had to use it last year and they were great. Recommend it highly
Date published: 2021-05-19
Rated 5 out of 5 by from AWESOME! EXCELLENT! GLAD I USED TURBO TAX. THANK YOU FOR MAKING THIS EASY TO USE.
Date published: 2021-05-19
Rated 4 out of 5 by from We thought Turbo Tax was awsome until. We received a letter from the IRS stating that there were multiple issues on the forms we submitted stating that we owe $2376.00 to the federal government instead of the $24.00 return we expected.
Date published: 2021-05-19
Rated 5 out of 5 by from Thank you for an expert's help! Had difficulty with Turbo Tax due to the Federal government's new rules and regs. It made the tax form more difficult. However, I received help from a Tax Attorney/CPA at 1:15 today, and he was absolutely wonderful, and very knowledgeable. His name was John.
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax is awesome TurboTax was easy to use and didn't make me feel anxious the whole time
Date published: 2021-05-19
Rated 5 out of 5 by from ANOTHER SMOOTH TAX FILING WITH TURBOTAX Thank you Turbotax for another smooth tax filing. It was the only thing that went smoothly in regards to 2020. My banks should have a walk-through like yours to get my info prepared for my taxes; it took 3 days to prepare the data and 1 day to file taxes!
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 222