TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from IS AWASOME VERY GOOD AND EXCELLENT IM HAPPY FILING WITH TURBOTAX
Date published: 2022-01-26
Rated 5 out of 5 by from USE THEM I have used them for 12 years, from when i started my first job to life changes of buying a house and having a child. I have never had any issues!
Date published: 2022-01-26
Rated 5 out of 5 by from TURBO TAX IS GREAT ! FAST AND EASY WILL KEEP USING TURBO TAX FOR YEARS TO COME!
Date published: 2022-01-26
Rated 5 out of 5 by from Helped when i was stuck I moved from one state to another so alot of stuff about doing my taxes was different. using this i really got through quickly with the help of a live agent and i appreciate it.
Date published: 2022-01-26
Rated 2 out of 5 by from Too much money to add simple things to my return Paid $128 to add my dasher forms and to get it electronically returned. What a waste of money.
Date published: 2022-01-26
Rated 5 out of 5 by from So easy and awesome! My 6th year with Turbo tax and it was a breeze! Everything was saved from last year and I just had to import my W2 from this year make a couple of small changes, and off it went!!! Very satisfied customer!
Date published: 2022-01-26
Rated 1 out of 5 by from Worst TurboTax ever!!!! Tried for 3+ hours to get someone who knew how to take my credit card over the phone with no luck....3 different calls to find someone but unsuccessful. I have used TurboTax for years with ease and satisfaction. After all the time spent, I ended up spending $60 to e-file my state taxes!!! Worst experience ever with TT. And for this I spent $72 to do it myself. Support people had no idea nor did their Coach. I kept suggesting they call in support but apparently there was none. When I finally gave up and spent the money to have it taken from my refunds, I still don't know if it was sent or not. With the price of $72, you can bet I will spend that amount to have next tax year's done by a professional!!! Never again.....You raised the price and gave horrible service....Just like the post office!!
Date published: 2022-01-26
Rated 5 out of 5 by from Turbo Tax Help Was Awesome My Turb Tax Rep/Agent (Denisha) was extremely patient. She knew where to look for my errors and within 15-20 minutes, the issues were resolved. She even offered to help me complete the final steps of my 2021 Tax Return. She was extremely knowledgeable, and I highly recommend using the Call Option when needing a Tax Preparer on Turbo Tax.
Date published: 2022-01-26
Rated 5 out of 5 by from so easy..awesome!! it was so easy and took no time at all..luv it!! try it
Date published: 2022-01-26
Rated 5 out of 5 by from Easy to do! I've used Turbotax deluxe for years; It's easy, fast & accurate.
Date published: 2022-01-26
All TurboTax® Offerings Reviews - Page 222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from IS AWASOME VERY GOOD AND EXCELLENT IM HAPPY FILING WITH TURBOTAX
Date published: 2022-01-26
Rated 5 out of 5 by from USE THEM I have used them for 12 years, from when i started my first job to life changes of buying a house and having a child. I have never had any issues!
Date published: 2022-01-26
Rated 5 out of 5 by from TURBO TAX IS GREAT ! FAST AND EASY WILL KEEP USING TURBO TAX FOR YEARS TO COME!
Date published: 2022-01-26
Rated 5 out of 5 by from Helped when i was stuck I moved from one state to another so alot of stuff about doing my taxes was different. using this i really got through quickly with the help of a live agent and i appreciate it.
Date published: 2022-01-26
Rated 2 out of 5 by from Too much money to add simple things to my return Paid $128 to add my dasher forms and to get it electronically returned. What a waste of money.
Date published: 2022-01-26
Rated 5 out of 5 by from So easy and awesome! My 6th year with Turbo tax and it was a breeze! Everything was saved from last year and I just had to import my W2 from this year make a couple of small changes, and off it went!!! Very satisfied customer!
Date published: 2022-01-26
Rated 1 out of 5 by from Worst TurboTax ever!!!! Tried for 3+ hours to get someone who knew how to take my credit card over the phone with no luck....3 different calls to find someone but unsuccessful. I have used TurboTax for years with ease and satisfaction. After all the time spent, I ended up spending $60 to e-file my state taxes!!! Worst experience ever with TT. And for this I spent $72 to do it myself. Support people had no idea nor did their Coach. I kept suggesting they call in support but apparently there was none. When I finally gave up and spent the money to have it taken from my refunds, I still don't know if it was sent or not. With the price of $72, you can bet I will spend that amount to have next tax year's done by a professional!!! Never again.....You raised the price and gave horrible service....Just like the post office!!
Date published: 2022-01-26
Rated 5 out of 5 by from Turbo Tax Help Was Awesome My Turb Tax Rep/Agent (Denisha) was extremely patient. She knew where to look for my errors and within 15-20 minutes, the issues were resolved. She even offered to help me complete the final steps of my 2021 Tax Return. She was extremely knowledgeable, and I highly recommend using the Call Option when needing a Tax Preparer on Turbo Tax.
Date published: 2022-01-26
Rated 5 out of 5 by from so easy..awesome!! it was so easy and took no time at all..luv it!! try it
Date published: 2022-01-26
Rated 5 out of 5 by from Easy to do! I've used Turbotax deluxe for years; It's easy, fast & accurate.
Date published: 2022-01-26
All TurboTax® Offerings Reviews - Page 222