TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good but not as Excellent as the last 7 years Normally I can give an excellent review, however this year it was just good enough. Areas such as deductions for working remotely (not self employed) allowed me to work the calculations for space, utilities etc., but would not allow the deduction. Program at that point indicated I would need to use a different version that refused to load. The pension saving plan area was a bit ambiguous. Also, the software instructions page for mailing would normally provide an address for both tax owed and a different address for refunds or no taxes (on the state). The refund/no tax address was not included. Found it on the state form. Good but not excellent.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is excellent TurboTax makes filing taxes less painful. It carries over last year's info, and it keeps everything organized - it's great for my OCD and removes the anxiety from filing taxes. I've been using it for my entire adult life.
Date published: 2021-05-16
Rated 5 out of 5 by from Great! I've been using Turbo Tax for years and it's so easy to use.
Date published: 2021-05-16
Rated 1 out of 5 by from Used to be great - now poor My 2019 and 2020 turbotax products were flawed with license activation errors - forcing me to buy a new license for 2019. I spent well over 3 hours with a TT service person who was never able to resolve the issue. If you don't resolve this for the future, I will never buy TT again! I have seen hundreds of complaints online with others having the same problem with no real solution - only steps that didn't work. This is unacceptable.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Simplistic Turbo Tax was simple and fast to use! Easy to return to previous sections to correct incorrect entries.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy and fast and free turbo tax made things easy east to use and awesome sauce
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is Excellent I am using Turbotax since from 20 years, Turbo Tax is good for me, all my questions answered well.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Awsome Friendly user I love it takes you to every little steps
Date published: 2021-05-16
Rated 5 out of 5 by from My go to product every year Very happy with the Turbo Tax product. Very user friendly and seems to improve every year.
Date published: 2021-05-16
Rated 5 out of 5 by from As Easy as Ever!! I have used Turbo Tax since its inception and I find it to be an excellnt tool!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 2209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but not as Excellent as the last 7 years Normally I can give an excellent review, however this year it was just good enough. Areas such as deductions for working remotely (not self employed) allowed me to work the calculations for space, utilities etc., but would not allow the deduction. Program at that point indicated I would need to use a different version that refused to load. The pension saving plan area was a bit ambiguous. Also, the software instructions page for mailing would normally provide an address for both tax owed and a different address for refunds or no taxes (on the state). The refund/no tax address was not included. Found it on the state form. Good but not excellent.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is excellent TurboTax makes filing taxes less painful. It carries over last year's info, and it keeps everything organized - it's great for my OCD and removes the anxiety from filing taxes. I've been using it for my entire adult life.
Date published: 2021-05-16
Rated 5 out of 5 by from Great! I've been using Turbo Tax for years and it's so easy to use.
Date published: 2021-05-16
Rated 1 out of 5 by from Used to be great - now poor My 2019 and 2020 turbotax products were flawed with license activation errors - forcing me to buy a new license for 2019. I spent well over 3 hours with a TT service person who was never able to resolve the issue. If you don't resolve this for the future, I will never buy TT again! I have seen hundreds of complaints online with others having the same problem with no real solution - only steps that didn't work. This is unacceptable.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Simplistic Turbo Tax was simple and fast to use! Easy to return to previous sections to correct incorrect entries.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy and fast and free turbo tax made things easy east to use and awesome sauce
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is Excellent I am using Turbotax since from 20 years, Turbo Tax is good for me, all my questions answered well.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Awsome Friendly user I love it takes you to every little steps
Date published: 2021-05-16
Rated 5 out of 5 by from My go to product every year Very happy with the Turbo Tax product. Very user friendly and seems to improve every year.
Date published: 2021-05-16
Rated 5 out of 5 by from As Easy as Ever!! I have used Turbo Tax since its inception and I find it to be an excellnt tool!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 2209