TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Take the Turbo out of TurboTax Live help is hit or miss, some people are good and others don't have any idea what they are talking about. Software seems to work when it wants to, integration with other turbotax products and third-parties is unreliable and inconsistent. Took much longer than it should have to file.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax is awesome Great experience Turbo tax is wonderful Gala is used them.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax Live was Great! My experience with TurboTax Live was great! My tax expert, Utsavi, was attentive and helpful. Any questions I had was answered. Anything that needed to be brought to my attention was done so. Great customer service.
Date published: 2021-05-02
Rated 3 out of 5 by from K-1 calculations were wrong I received a K-1 from a venture capital firm, but when I entered all the numbers exactly as they were in the form, the answers in your program came out differently. I tried swapping some positive numbers for negative numbers to see if that was the problem, but shockingly enough, this did not change the answer at all. There didn't even appear to be a way to introduce a "fudge factor" in one of the "other adjustment" boxes to make the answer come out right. There is something hinky in your arithmetic here.
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax is ok cant find pin number to do state tax it came with fedral
Date published: 2021-05-02
Rated 4 out of 5 by from I like Turbo Tax It got me through it. I simply don't like doing taxes. Therefore, anything that gets me trough it a painless as possible is good with me.
Date published: 2021-05-02
Rated 5 out of 5 by from Quick and easy I had a very positive experience with the tax experts, help me through quickly and professionally
Date published: 2021-05-02
Rated 5 out of 5 by from IVE NOTHING BUT GOOD THOUGHTS THE LIVE HELP WAS BEYOUND HELPFULL TO ME IM VERY GREATFULL
Date published: 2021-05-02
Rated 4 out of 5 by from TurboTax is awesome and convenient BUT... Everything with the process is super easy to understand and look up info if you dont. The ONLY issue is the "GOTCHA" $40.00 on top of the regular $60.00 charge for "Bank Processing". Not sure why they have it set up this way since I am providing my bank information. The need to create a "virtual" account to hold the money to then direct deposit into my account seems redundant and unnecessary.
Date published: 2021-05-02
Rated 5 out of 5 by from TURBO TAX USER FREINDLY I've been using turbo tax for the past 7 years for my business taxes and personal.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2203
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Take the Turbo out of TurboTax Live help is hit or miss, some people are good and others don't have any idea what they are talking about. Software seems to work when it wants to, integration with other turbotax products and third-parties is unreliable and inconsistent. Took much longer than it should have to file.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax is awesome Great experience Turbo tax is wonderful Gala is used them.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax Live was Great! My experience with TurboTax Live was great! My tax expert, Utsavi, was attentive and helpful. Any questions I had was answered. Anything that needed to be brought to my attention was done so. Great customer service.
Date published: 2021-05-02
Rated 3 out of 5 by from K-1 calculations were wrong I received a K-1 from a venture capital firm, but when I entered all the numbers exactly as they were in the form, the answers in your program came out differently. I tried swapping some positive numbers for negative numbers to see if that was the problem, but shockingly enough, this did not change the answer at all. There didn't even appear to be a way to introduce a "fudge factor" in one of the "other adjustment" boxes to make the answer come out right. There is something hinky in your arithmetic here.
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax is ok cant find pin number to do state tax it came with fedral
Date published: 2021-05-02
Rated 4 out of 5 by from I like Turbo Tax It got me through it. I simply don't like doing taxes. Therefore, anything that gets me trough it a painless as possible is good with me.
Date published: 2021-05-02
Rated 5 out of 5 by from Quick and easy I had a very positive experience with the tax experts, help me through quickly and professionally
Date published: 2021-05-02
Rated 5 out of 5 by from IVE NOTHING BUT GOOD THOUGHTS THE LIVE HELP WAS BEYOUND HELPFULL TO ME IM VERY GREATFULL
Date published: 2021-05-02
Rated 4 out of 5 by from TurboTax is awesome and convenient BUT... Everything with the process is super easy to understand and look up info if you dont. The ONLY issue is the "GOTCHA" $40.00 on top of the regular $60.00 charge for "Bank Processing". Not sure why they have it set up this way since I am providing my bank information. The need to create a "virtual" account to hold the money to then direct deposit into my account seems redundant and unnecessary.
Date published: 2021-05-02
Rated 5 out of 5 by from TURBO TAX USER FREINDLY I've been using turbo tax for the past 7 years for my business taxes and personal.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2203