TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Love the Help Tips Help tips with links to videos make the process much easier
Date published: 2022-10-03
Rated 5 out of 5 by from Elizabeth was thorough, kind and an true expert I felt very confident with all the services provides
Date published: 2022-10-03
Rated 1 out of 5 by from cant efile software has a bug. i cant e-file using this software. waste of time
Date published: 2022-10-03
Rated 5 out of 5 by from Timely and honest response Very appropriate if you want to file on your own. Easy to use and you can expect great customer service.
Date published: 2022-10-03
Rated 5 out of 5 by from First Time This was my first time using Turbo Tax Live. It saved me a lot of time. Diane was amazing
Date published: 2022-10-03
Rated 5 out of 5 by from Great Program and Service Service was great on every call, last tech Sergio was the absolute best!!
Date published: 2022-10-03
Rated 4 out of 5 by from Turbotax has been my goto tax program > 10 years. This year I'm forced to mail my tax returns due to trouble with updating my program. I'm looking for a replacement for Turbotax at this time.
Date published: 2022-10-03
Rated 5 out of 5 by from TurboTax is THE one stop tool for personal taxes My complex personal tax situation was easily handled by Tracy
Date published: 2022-10-03
Rated 1 out of 5 by from TurboTax Full Service Product is Bad I want to be clear that this is NOT a review of the Tax Experts who helped me. They were all great. However, the TurboTax Full Service product is horrible. I had to start from scratch with new Tax Experts multiple times due to technical glitches. I probably spent 20+ hours on the phone with TurboTax customer service and various representatives. I interacted with multiple Tax Experts because the system would kick me out or not properly assign my case to an Expert (even when I had been contacted by them). There were so many technical issues that the poor Tax Experts and I had to deal with, and the TurboTax Full Service product interface is not user friendly at all. I will not be using TurboTax Full Service again. The Tax Experts themselves are fantastic, but the interface is horrible.
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo Tax Susan was attentive and nice.. and did her job in a timely fashion..
Date published: 2022-10-03
All TurboTax® Offerings Reviews - Page 23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love the Help Tips Help tips with links to videos make the process much easier
Date published: 2022-10-03
Rated 5 out of 5 by from Elizabeth was thorough, kind and an true expert I felt very confident with all the services provides
Date published: 2022-10-03
Rated 1 out of 5 by from cant efile software has a bug. i cant e-file using this software. waste of time
Date published: 2022-10-03
Rated 5 out of 5 by from Timely and honest response Very appropriate if you want to file on your own. Easy to use and you can expect great customer service.
Date published: 2022-10-03
Rated 5 out of 5 by from First Time This was my first time using Turbo Tax Live. It saved me a lot of time. Diane was amazing
Date published: 2022-10-03
Rated 5 out of 5 by from Great Program and Service Service was great on every call, last tech Sergio was the absolute best!!
Date published: 2022-10-03
Rated 4 out of 5 by from Turbotax has been my goto tax program > 10 years. This year I'm forced to mail my tax returns due to trouble with updating my program. I'm looking for a replacement for Turbotax at this time.
Date published: 2022-10-03
Rated 5 out of 5 by from TurboTax is THE one stop tool for personal taxes My complex personal tax situation was easily handled by Tracy
Date published: 2022-10-03
Rated 1 out of 5 by from TurboTax Full Service Product is Bad I want to be clear that this is NOT a review of the Tax Experts who helped me. They were all great. However, the TurboTax Full Service product is horrible. I had to start from scratch with new Tax Experts multiple times due to technical glitches. I probably spent 20+ hours on the phone with TurboTax customer service and various representatives. I interacted with multiple Tax Experts because the system would kick me out or not properly assign my case to an Expert (even when I had been contacted by them). There were so many technical issues that the poor Tax Experts and I had to deal with, and the TurboTax Full Service product interface is not user friendly at all. I will not be using TurboTax Full Service again. The Tax Experts themselves are fantastic, but the interface is horrible.
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo Tax Susan was attentive and nice.. and did her job in a timely fashion..
Date published: 2022-10-03
All TurboTax® Offerings Reviews - Page 23