TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great! Very easy to use and comprehensive in plain English instructions and tips.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use Turbo tax was easy to use. and helped me file my returns on time.
Date published: 2021-05-17
Rated 1 out of 5 by from Did NOT Work On My New Computer I spend about $700 to get a new computer so that I can use TurboTax. It did not work on it. So many issues. After using the TurboTax for filing my taxes for last 15 years or so, I may/will not use it now onwards. Your customer service sucks. Long wait time. Sometimes you hang up. No resolutions. I would give 0 star rating, but there is no option for that.
Date published: 2021-05-17
Rated 5 out of 5 by from Great product i talked with Lashelia and she was absolutely fantastic!
Date published: 2021-05-17
Rated 5 out of 5 by from Makes Filing Taxes Much Less Painful I would recommend TurboTax to help the individual filer organize and file their federal income tax return. TurboTax makes this painful process about as easy as it's going to be.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax- easy and efficient I've used TurboTax for years. All my data is saved, the program prompts me for any and every tax situation, and I've always been pleased.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent filing experience As always, Excellent filing experience this year. Guided me from start to end.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is great except for one item. .I had trouble with Section 179 carryover from 2019 when filing 2020 taxes. I kept getting error message, but entry was correct according to 2019 TurboTax (which did not have any error messages when I filed). There was no explanation or instructions as to why it was wrong or how to fix it. Very frustrating!!!
Date published: 2021-05-17
Rated 5 out of 5 by from So thankful! Easy to use. Fast and efficient. Will use again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from always our 1st choice This is our 8th year wit Turbotax and our only choice. The identity protection and audit defense is an excellent value along with peace of mind.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 2199
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! Very easy to use and comprehensive in plain English instructions and tips.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use Turbo tax was easy to use. and helped me file my returns on time.
Date published: 2021-05-17
Rated 1 out of 5 by from Did NOT Work On My New Computer I spend about $700 to get a new computer so that I can use TurboTax. It did not work on it. So many issues. After using the TurboTax for filing my taxes for last 15 years or so, I may/will not use it now onwards. Your customer service sucks. Long wait time. Sometimes you hang up. No resolutions. I would give 0 star rating, but there is no option for that.
Date published: 2021-05-17
Rated 5 out of 5 by from Great product i talked with Lashelia and she was absolutely fantastic!
Date published: 2021-05-17
Rated 5 out of 5 by from Makes Filing Taxes Much Less Painful I would recommend TurboTax to help the individual filer organize and file their federal income tax return. TurboTax makes this painful process about as easy as it's going to be.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax- easy and efficient I've used TurboTax for years. All my data is saved, the program prompts me for any and every tax situation, and I've always been pleased.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent filing experience As always, Excellent filing experience this year. Guided me from start to end.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is great except for one item. .I had trouble with Section 179 carryover from 2019 when filing 2020 taxes. I kept getting error message, but entry was correct according to 2019 TurboTax (which did not have any error messages when I filed). There was no explanation or instructions as to why it was wrong or how to fix it. Very frustrating!!!
Date published: 2021-05-17
Rated 5 out of 5 by from So thankful! Easy to use. Fast and efficient. Will use again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from always our 1st choice This is our 8th year wit Turbotax and our only choice. The identity protection and audit defense is an excellent value along with peace of mind.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 2199