TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Super Tax Filer As a first time experience, it was great! Super easy to follow and move through the process.
Date published: 2021-04-27
Rated 5 out of 5 by from My TurboTax Expert Was Very Helpful & Informative I had Pam as my TurboTax expert and she was phenomenal. She guided me through the whole process and explained everything to me like she was someone I've known forever. Very professional and helped me get a refund! Hopefully, I can get her again next year!
Date published: 2021-04-27
Rated 4 out of 5 by from Fed preparation excellent, NY State disappointing Disappointed in NY State software. Having used TurboTax for many years, should not have been necessary to reenter prior years tax info.
Date published: 2021-04-27
Rated 3 out of 5 by from Not worth it If I knew all I was paying $120 for was someone to google things for me via live chat that I could've done myself I wouldn't have paid for it. Waste of Money.
Date published: 2021-04-27
Rated 5 out of 5 by from Awesome So easy and quick to file your taxes. I used the free version!
Date published: 2021-04-27
Rated 4 out of 5 by from I like it except I had to pay for my State return It's a great program and works very well, although I had some trouble getting rid of a K-1 form that somehow got embedded in my return. Also, even though I only tried to e-file one State tax return (1 free state e-file comes with the program) somehow at the end I did something to trigger the e-file "flag" in the program, so when I was finally ready to file I had to pay an extra $25. Not that much but annoying since I made a special effort to preserve the free one.
Date published: 2021-04-27
Rated 3 out of 5 by from LOVE<>HATE TT? In general, TT still works fine, better the less complicated your tax life. Handles basic business well. However, in these days where investing in securities of foreign companies and ETFs is easy and increasingly commonplace, TT is a nightmare for completing Form 1116 where one has multiple countries to report, and little direction is available. (IRS instructions are no better) The program seems to work against itself, so one is left to manually override to get it correct.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is Great!! I've never had a problem until this year for some reason it's not letting me file but we will get it figured out!!
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is the greatest!! TurboTax live was such a great experience for me! Chanteigh was awesome in helping me navigate the website! I will continue to use TurboTax yearly!
Date published: 2021-04-27
Rated 5 out of 5 by from turbotax is better than the rest I found it easy to understand and easy to use also.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2187
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super Tax Filer As a first time experience, it was great! Super easy to follow and move through the process.
Date published: 2021-04-27
Rated 5 out of 5 by from My TurboTax Expert Was Very Helpful & Informative I had Pam as my TurboTax expert and she was phenomenal. She guided me through the whole process and explained everything to me like she was someone I've known forever. Very professional and helped me get a refund! Hopefully, I can get her again next year!
Date published: 2021-04-27
Rated 4 out of 5 by from Fed preparation excellent, NY State disappointing Disappointed in NY State software. Having used TurboTax for many years, should not have been necessary to reenter prior years tax info.
Date published: 2021-04-27
Rated 3 out of 5 by from Not worth it If I knew all I was paying $120 for was someone to google things for me via live chat that I could've done myself I wouldn't have paid for it. Waste of Money.
Date published: 2021-04-27
Rated 5 out of 5 by from Awesome So easy and quick to file your taxes. I used the free version!
Date published: 2021-04-27
Rated 4 out of 5 by from I like it except I had to pay for my State return It's a great program and works very well, although I had some trouble getting rid of a K-1 form that somehow got embedded in my return. Also, even though I only tried to e-file one State tax return (1 free state e-file comes with the program) somehow at the end I did something to trigger the e-file "flag" in the program, so when I was finally ready to file I had to pay an extra $25. Not that much but annoying since I made a special effort to preserve the free one.
Date published: 2021-04-27
Rated 3 out of 5 by from LOVE<>HATE TT? In general, TT still works fine, better the less complicated your tax life. Handles basic business well. However, in these days where investing in securities of foreign companies and ETFs is easy and increasingly commonplace, TT is a nightmare for completing Form 1116 where one has multiple countries to report, and little direction is available. (IRS instructions are no better) The program seems to work against itself, so one is left to manually override to get it correct.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is Great!! I've never had a problem until this year for some reason it's not letting me file but we will get it figured out!!
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is the greatest!! TurboTax live was such a great experience for me! Chanteigh was awesome in helping me navigate the website! I will continue to use TurboTax yearly!
Date published: 2021-04-27
Rated 5 out of 5 by from turbotax is better than the rest I found it easy to understand and easy to use also.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2187