TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax works OK but Intuit has a little problem Turbo Tax works fine but I was unaware I was going to be charged $25 until after I filed my taxes.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax faster than ever This time was faster than ever even taking the step by step way
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax delivered!! Fast, efficient and informative!! Our entire family relies on TurboTax every year!
Date published: 2021-05-02
Rated 5 out of 5 by from Great! Love the explanations. It is step by step and painless.
Date published: 2021-05-02
Rated 5 out of 5 by from Using TURBO TAX over a Decade! Been using Turbo Tax over a decade and it keeps getting better, easier, faster, less entries, year after year!
Date published: 2021-05-02
Rated 5 out of 5 by from TURBO TAX is OUTSTANDING! The Turbo Tax process went off without any problems. I recommend it to everyone.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy to Navigate & a Complete Product I've been using Turbo Tax and find it easy to use and it is nice that you are able to choose the level of assistance you need.
Date published: 2021-05-02
Rated 1 out of 5 by from Don't get hooked! I've been using TurboTax since '89. I absolutely loved the early years of the program. I could see the information directly on the forms. If I clicked on a number in a form it took me to the form that that number came from. I could make notes on entries reminding myself how I got numbers that I entered. I could even embed mini spreadsheets whose calculations would enter into the tax forms. Now TurboTax is like a high school student working part-time for an accountant. She reads the questions she's supposed to read and writes down your answers. If you don't understand her question she'll read you a cryptic explanation. Then periodically she'll tell you that if you want to work with someone more knowledgable you should upgrade to a more expensive service! If another tax prep software would allow me to see it prior to purchase I would definitely try it out. I've continued to stay with TurboTax only because I get the "Premier" edition for free through the company I invest with and TurboTax has my tax data from previous years to automatically update my current year - so I'm hooked!
Date published: 2021-05-02
Rated 1 out of 5 by from E-filing is a rip off After already paying for a state return you find out after going all the way through the e-filing process that Intuit wants an additional $25 dollars to e-file state. This should have been clear before you started the process. And to top it off the payment process for a additional e-filing fee is confusing if you've already purchased the software (enter your confirmation number and have it rejected and get to start all over).
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is so helpful. Turbo tax helps me to get my taxes done and has people to help you if you are confused
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2180
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax works OK but Intuit has a little problem Turbo Tax works fine but I was unaware I was going to be charged $25 until after I filed my taxes.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax faster than ever This time was faster than ever even taking the step by step way
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax delivered!! Fast, efficient and informative!! Our entire family relies on TurboTax every year!
Date published: 2021-05-02
Rated 5 out of 5 by from Great! Love the explanations. It is step by step and painless.
Date published: 2021-05-02
Rated 5 out of 5 by from Using TURBO TAX over a Decade! Been using Turbo Tax over a decade and it keeps getting better, easier, faster, less entries, year after year!
Date published: 2021-05-02
Rated 5 out of 5 by from TURBO TAX is OUTSTANDING! The Turbo Tax process went off without any problems. I recommend it to everyone.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy to Navigate & a Complete Product I've been using Turbo Tax and find it easy to use and it is nice that you are able to choose the level of assistance you need.
Date published: 2021-05-02
Rated 1 out of 5 by from Don't get hooked! I've been using TurboTax since '89. I absolutely loved the early years of the program. I could see the information directly on the forms. If I clicked on a number in a form it took me to the form that that number came from. I could make notes on entries reminding myself how I got numbers that I entered. I could even embed mini spreadsheets whose calculations would enter into the tax forms. Now TurboTax is like a high school student working part-time for an accountant. She reads the questions she's supposed to read and writes down your answers. If you don't understand her question she'll read you a cryptic explanation. Then periodically she'll tell you that if you want to work with someone more knowledgable you should upgrade to a more expensive service! If another tax prep software would allow me to see it prior to purchase I would definitely try it out. I've continued to stay with TurboTax only because I get the "Premier" edition for free through the company I invest with and TurboTax has my tax data from previous years to automatically update my current year - so I'm hooked!
Date published: 2021-05-02
Rated 1 out of 5 by from E-filing is a rip off After already paying for a state return you find out after going all the way through the e-filing process that Intuit wants an additional $25 dollars to e-file state. This should have been clear before you started the process. And to top it off the payment process for a additional e-filing fee is confusing if you've already purchased the software (enter your confirmation number and have it rejected and get to start all over).
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is so helpful. Turbo tax helps me to get my taxes done and has people to help you if you are confused
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2180