TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Wonderful Turbo Tax has been simple to use and accurate. But more importantly, it has been improving every year. I have used it for a decade now and will not change.
Date published: 2022-04-13
Rated 5 out of 5 by from Stress Free Turbo tax guided me through everything I needed and didn't know I needed. The prompts and double checking was very helpful. Submitting my taxes left me feeling confident and stress free.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Benefits If you do your taxes one time with TurboTax, all following submittals are greatly simplified. Though the interface seemed a bit different this year (2021 filing) it may have had to do with the tax law changes. I've been using TurboTax for nearly 10 years and have never had any complaints. First year took longer...but as already mentioned, once you file one time all following years are greatly simplified.
Date published: 2022-04-13
Rated 2 out of 5 by from Several Glitches I encountered several problems using Turbo Tax this year. First of all, when I tried to import investment information from my brokerage firm it ended up in and eternal loop. Ultimately, I had to enter the information by hand. Next, there was no obvious way to choose and enter estimated taxes; I had to search the help section to find the information I needed, and it wasn't easy. Finally, I wanted to check on the Economic Stimulus payments. Again, I had to search the help section. It was not obvious on the actual return pages. I think Turbo Tax should refund some of the fee I paid since I had to do a portion of the data entry myself!
Date published: 2022-04-13
Rated 5 out of 5 by from Professionalism The representative Rhegan was very helpful, and stayed with me through the process and i really appreciate her professionalism.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Helpful I think using Turbotax is very easy. I like the ease and simplicity of it all. If I had to change anything I would just say maybe more written breakdown on things that don't make sense to us folk who know nothing about taxes, other than that easy peasy.
Date published: 2022-04-13
Rated 5 out of 5 by from Satisfied with Turbo Tax Turbo Tax seems to be more seamless and efficient. I no longer have to go back and manually make corrections that should have been programmed into the software. It was virtually painless this year.
Date published: 2022-04-13
Rated 1 out of 5 by from OVERCHARGED FOR NO SERIVE. NOONE HELPED ME WHEN I I AM UPSET I PAID THAT MUCH AND DID NOT GET THE HELP, I WASTED OVER 261.00 FOR NOTHING. I NEED EVERY PENNY I CAN GET. POOR SERVICE!!!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Not too bad Love how easy it was to import data from other places. Everything was also easy to follow along with, and have a decent understanding of why the questions were being asked. Just would like more transparency on the pricing up front.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is very reliable Live support was very knowledgeable and experienced.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Wonderful Turbo Tax has been simple to use and accurate. But more importantly, it has been improving every year. I have used it for a decade now and will not change.
Date published: 2022-04-13
Rated 5 out of 5 by from Stress Free Turbo tax guided me through everything I needed and didn't know I needed. The prompts and double checking was very helpful. Submitting my taxes left me feeling confident and stress free.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Benefits If you do your taxes one time with TurboTax, all following submittals are greatly simplified. Though the interface seemed a bit different this year (2021 filing) it may have had to do with the tax law changes. I've been using TurboTax for nearly 10 years and have never had any complaints. First year took longer...but as already mentioned, once you file one time all following years are greatly simplified.
Date published: 2022-04-13
Rated 2 out of 5 by from Several Glitches I encountered several problems using Turbo Tax this year. First of all, when I tried to import investment information from my brokerage firm it ended up in and eternal loop. Ultimately, I had to enter the information by hand. Next, there was no obvious way to choose and enter estimated taxes; I had to search the help section to find the information I needed, and it wasn't easy. Finally, I wanted to check on the Economic Stimulus payments. Again, I had to search the help section. It was not obvious on the actual return pages. I think Turbo Tax should refund some of the fee I paid since I had to do a portion of the data entry myself!
Date published: 2022-04-13
Rated 5 out of 5 by from Professionalism The representative Rhegan was very helpful, and stayed with me through the process and i really appreciate her professionalism.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Helpful I think using Turbotax is very easy. I like the ease and simplicity of it all. If I had to change anything I would just say maybe more written breakdown on things that don't make sense to us folk who know nothing about taxes, other than that easy peasy.
Date published: 2022-04-13
Rated 5 out of 5 by from Satisfied with Turbo Tax Turbo Tax seems to be more seamless and efficient. I no longer have to go back and manually make corrections that should have been programmed into the software. It was virtually painless this year.
Date published: 2022-04-13
Rated 1 out of 5 by from OVERCHARGED FOR NO SERIVE. NOONE HELPED ME WHEN I I AM UPSET I PAID THAT MUCH AND DID NOT GET THE HELP, I WASTED OVER 261.00 FOR NOTHING. I NEED EVERY PENNY I CAN GET. POOR SERVICE!!!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Not too bad Love how easy it was to import data from other places. Everything was also easy to follow along with, and have a decent understanding of why the questions were being asked. Just would like more transparency on the pricing up front.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is very reliable Live support was very knowledgeable and experienced.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2179