TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Very good, but need to work on specific topics I’ve been using TurboTax for many years and know that it’s a quality product with plenty of support. I will continue to trust TurboTax for my personal tax returns for many years to come I’m sure. I did run into issues submitting information for the sale of my ESPP (Employee Stock Purchase Plan) shares which forced me to call TurboxTax 3 times. The software did not seem to be able to handle situations where a company matches shares for each share that I purchased, or at least it was not clear how to handles this. I had to restart my whole return after spending hours on the phone with TurboTax support people. I do think the support was good and they people were very friendly and helpful.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy and Straightforward Turbotax is and easy step-by-step way to do your taxes
Date published: 2021-05-02
Rated 1 out of 5 by from Could not get money back for not using "Delux" Love using TurboTax generally speaking, I thought I would need more help so paid the $50 upgrade price. I ended up not needing or using any of the extra features and they would not give me back the $50 upgrade I paid for.
Date published: 2021-05-02
Rated 5 out of 5 by from Awesome! quick simple professional , it is the third time I prepare my tax return, and the first time I use TurboTax, it is the best Tax return preparing website I have ever used!
Date published: 2021-05-02
Rated 5 out of 5 by from awesome This was Great .. the expert took care of me and even got me more money.
Date published: 2021-05-02
Rated 5 out of 5 by from I love Turbo Tax! This is the 3rd or 4th year that I have used the Turbo Tax Premier software to file my taxes and I love it. It is so user friendly and I find that it gives me a higher refund then when I've done them myself in the past. Highly recommend this product!
Date published: 2021-05-02
Rated 5 out of 5 by from pretty easy it is easy enough to use,doesn't take long to do taxes
Date published: 2021-05-02
Rated 4 out of 5 by from Great tax prep, but troublesome functionality Tax calculation and input went fine... I had to change my screen resolution and Run as administrator to make my efile payments... Turbo tax just goes dead otherwise and I couldn't make progress until I searched for help on the web. ...And then I remembered that I had to do this last year too. Terrible.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax was the most helpful and easy to do. I was always afraid to do my own taxes. My daughter convinced me to try Turbo Tax. I was amaze how, with their help, it was so easy.
Date published: 2021-05-02
Rated 5 out of 5 by from Ease of use Great experience again! I am a repeat Turbotax user. Easy to use and very thorough!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very good, but need to work on specific topics I’ve been using TurboTax for many years and know that it’s a quality product with plenty of support. I will continue to trust TurboTax for my personal tax returns for many years to come I’m sure. I did run into issues submitting information for the sale of my ESPP (Employee Stock Purchase Plan) shares which forced me to call TurboxTax 3 times. The software did not seem to be able to handle situations where a company matches shares for each share that I purchased, or at least it was not clear how to handles this. I had to restart my whole return after spending hours on the phone with TurboTax support people. I do think the support was good and they people were very friendly and helpful.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy and Straightforward Turbotax is and easy step-by-step way to do your taxes
Date published: 2021-05-02
Rated 1 out of 5 by from Could not get money back for not using "Delux" Love using TurboTax generally speaking, I thought I would need more help so paid the $50 upgrade price. I ended up not needing or using any of the extra features and they would not give me back the $50 upgrade I paid for.
Date published: 2021-05-02
Rated 5 out of 5 by from Awesome! quick simple professional , it is the third time I prepare my tax return, and the first time I use TurboTax, it is the best Tax return preparing website I have ever used!
Date published: 2021-05-02
Rated 5 out of 5 by from awesome This was Great .. the expert took care of me and even got me more money.
Date published: 2021-05-02
Rated 5 out of 5 by from I love Turbo Tax! This is the 3rd or 4th year that I have used the Turbo Tax Premier software to file my taxes and I love it. It is so user friendly and I find that it gives me a higher refund then when I've done them myself in the past. Highly recommend this product!
Date published: 2021-05-02
Rated 5 out of 5 by from pretty easy it is easy enough to use,doesn't take long to do taxes
Date published: 2021-05-02
Rated 4 out of 5 by from Great tax prep, but troublesome functionality Tax calculation and input went fine... I had to change my screen resolution and Run as administrator to make my efile payments... Turbo tax just goes dead otherwise and I couldn't make progress until I searched for help on the web. ...And then I remembered that I had to do this last year too. Terrible.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax was the most helpful and easy to do. I was always afraid to do my own taxes. My daughter convinced me to try Turbo Tax. I was amaze how, with their help, it was so easy.
Date published: 2021-05-02
Rated 5 out of 5 by from Ease of use Great experience again! I am a repeat Turbotax user. Easy to use and very thorough!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2177