TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from great great service that I found to be very useful. I recommend
Date published: 2022-04-13
Rated 5 out of 5 by from Great for 1st Time Filer! Super easy to do. No problem navigating it for a first time tax filer.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax TurboTax was always available to answer my questions!
Date published: 2022-04-13
Rated 5 out of 5 by from Using Turbo Tax was great! I got help over the phone and also within the video chat feature when I needed! Connecting to a real person, both times took less than 4 minutes. It eased my mind!
Date published: 2022-04-13
Rated 1 out of 5 by from Cannot Be Trusted - Very Disappointed.......AGAIN! This is the second year in a row that I have had significant problems with TurboTax. The only reason I use them is my previous years were done on TurboTax. They definitely need to put a lot more effort into quality and accuracy. This year my mortgage interest did not get picked up from the entries I made and it chose a standard deduction for me. I had to work several hours to figure out how to override the choice from TurboTax to get it to calculate correctly. Very disappointed in the product for a second straight year. Will definitely look to move over to another product such as H&R Block. I have lost complete confidence in the TurboTax product as the results have a significant impact. In my case is was about a $4K swing in tax liability. If I would have just blindly accepted the TurboTax calculation, I would have overpaid by about $4K.
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use It was pretty simple, East to use and customer friendly
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use all these years! Makes tax filing easy. It's great they recheck everything, and even give you an audit meter at the end.
Date published: 2022-04-13
Rated 1 out of 5 by from I was very disappointed with Turbo tax this year I couldn't get trubo tax to print my estimated taxes, couldn;t get to speak to anyone and have to have a friend go online to help me get my estimated tax papers
Date published: 2022-04-13
Rated 5 out of 5 by from The ONLY way to do your taxes by yourself! Easy to understand with step by step instructions and automatic calculations. Could not be easier.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo tax was good. Disappointed that at the end you did not update my phone number so I could get text updates.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great great service that I found to be very useful. I recommend
Date published: 2022-04-13
Rated 5 out of 5 by from Great for 1st Time Filer! Super easy to do. No problem navigating it for a first time tax filer.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax TurboTax was always available to answer my questions!
Date published: 2022-04-13
Rated 5 out of 5 by from Using Turbo Tax was great! I got help over the phone and also within the video chat feature when I needed! Connecting to a real person, both times took less than 4 minutes. It eased my mind!
Date published: 2022-04-13
Rated 1 out of 5 by from Cannot Be Trusted - Very Disappointed.......AGAIN! This is the second year in a row that I have had significant problems with TurboTax. The only reason I use them is my previous years were done on TurboTax. They definitely need to put a lot more effort into quality and accuracy. This year my mortgage interest did not get picked up from the entries I made and it chose a standard deduction for me. I had to work several hours to figure out how to override the choice from TurboTax to get it to calculate correctly. Very disappointed in the product for a second straight year. Will definitely look to move over to another product such as H&R Block. I have lost complete confidence in the TurboTax product as the results have a significant impact. In my case is was about a $4K swing in tax liability. If I would have just blindly accepted the TurboTax calculation, I would have overpaid by about $4K.
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use It was pretty simple, East to use and customer friendly
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use all these years! Makes tax filing easy. It's great they recheck everything, and even give you an audit meter at the end.
Date published: 2022-04-13
Rated 1 out of 5 by from I was very disappointed with Turbo tax this year I couldn't get trubo tax to print my estimated taxes, couldn;t get to speak to anyone and have to have a friend go online to help me get my estimated tax papers
Date published: 2022-04-13
Rated 5 out of 5 by from The ONLY way to do your taxes by yourself! Easy to understand with step by step instructions and automatic calculations. Could not be easier.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo tax was good. Disappointed that at the end you did not update my phone number so I could get text updates.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2175