TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo Tax Deluxe 2021 is disappointing I have been using TBD for at least 10 years and am now disappointed. I had three problems with TBD. 1. In reviewing my state (PA) return, it claimed I had a business. I HAVE NO BUSINESS. I was unable to delete this error. 2. Somehow my schedule refund was designated to pay 2022 PA taxes. I was unable to change this designation even though I went back and specifically checked NO on paying 2022 taxes. 3. No where to turn for assistance except to BUY something first.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Tax Software! I've been using TurboTax for years and have always found the program easy to use and understand. It saves me a lot of time and headaches.
Date published: 2022-04-13
Rated 3 out of 5 by from Verify what you're buying We usually buy this program from Sam's at much lower price. The price we were shown online didn't end up being what we paid at the end due to the change in wording. We thought we were buying turbotax live which was offered at the beginning but at the end were offered turbotax online but didn't notice it was different until it was to late and customer service didn't help. We were told to file a complaint by email and then never heard anything after that. We've been using Turbotax 5yrs and this is the first problem we've had.
Date published: 2022-04-13
Rated 5 out of 5 by from Great, low stress experience Paul was great, he answered all of my questions and was very prompt completing my return.
Date published: 2022-04-13
Rated 4 out of 5 by from good great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Good Program Generally goo program but it can loop you around several times asking the same questions over and over.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX WAS EASY VERY EASY TO USE AND HELPFUL I like turbo tax thanks
Date published: 2022-04-13
Rated 1 out of 5 by from So many broken timewasting awful bugs Every step of this process is awful. The software is clunky, buggy, and wastes an absurd amount of time. The only reason it exists is that Intuit spends so much money bribing members of congress so they don't legislate it out of existence.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very helpful for simpler tax issues It seemed to flow smoothly and didn't have any major questions
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes tax season simple ever year I have used turbotax to do our taxes for years, well, decades actually. They keep it simple and easy. Only issue this year was something new I had to deal with, but I figured it out pretty quickly.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Deluxe 2021 is disappointing I have been using TBD for at least 10 years and am now disappointed. I had three problems with TBD. 1. In reviewing my state (PA) return, it claimed I had a business. I HAVE NO BUSINESS. I was unable to delete this error. 2. Somehow my schedule refund was designated to pay 2022 PA taxes. I was unable to change this designation even though I went back and specifically checked NO on paying 2022 taxes. 3. No where to turn for assistance except to BUY something first.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Tax Software! I've been using TurboTax for years and have always found the program easy to use and understand. It saves me a lot of time and headaches.
Date published: 2022-04-13
Rated 3 out of 5 by from Verify what you're buying We usually buy this program from Sam's at much lower price. The price we were shown online didn't end up being what we paid at the end due to the change in wording. We thought we were buying turbotax live which was offered at the beginning but at the end were offered turbotax online but didn't notice it was different until it was to late and customer service didn't help. We were told to file a complaint by email and then never heard anything after that. We've been using Turbotax 5yrs and this is the first problem we've had.
Date published: 2022-04-13
Rated 5 out of 5 by from Great, low stress experience Paul was great, he answered all of my questions and was very prompt completing my return.
Date published: 2022-04-13
Rated 4 out of 5 by from good great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Good Program Generally goo program but it can loop you around several times asking the same questions over and over.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX WAS EASY VERY EASY TO USE AND HELPFUL I like turbo tax thanks
Date published: 2022-04-13
Rated 1 out of 5 by from So many broken timewasting awful bugs Every step of this process is awful. The software is clunky, buggy, and wastes an absurd amount of time. The only reason it exists is that Intuit spends so much money bribing members of congress so they don't legislate it out of existence.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very helpful for simpler tax issues It seemed to flow smoothly and didn't have any major questions
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes tax season simple ever year I have used turbotax to do our taxes for years, well, decades actually. They keep it simple and easy. Only issue this year was something new I had to deal with, but I figured it out pretty quickly.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2172