TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from No option for depreciation for total loss on car I had used standard business miles deduction. my auto was a complete loss in accident so I stopped using in October of 2020 and started using another car. your program made me do depreciation but had NO option for demolished/total loss from accident. i was made to guess what to do with no clear instructions how to proceed. No ok for the money you charged me. Hope I don't get hit by the IRS for it.
Date published: 2021-04-28
Rated 5 out of 5 by from EASY TO USE SHELL WAS VERY PROFESSIONAL AS WELL AS INFORMATIVE
Date published: 2021-04-28
Rated 1 out of 5 by from Not user friendly for first senior user Terrible operating system, seems designed to force getting professional to do it for you at higher cost
Date published: 2021-04-28
Rated 4 out of 5 by from Problem that could not be resolved Turbo tax continually asked me to correct a zip code that was correct. I could not efile the taxes because of this. Very frustrating.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax helps me get my taxes done. Tax season is difficult for me. I need to do taxes for both my husband and myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Excellent Service and Pain Free Truly appreciate the expertise and user friendly capabilities. Excellent service and appreciate how easy this made my life!
Date published: 2021-04-28
Rated 5 out of 5 by from VERY EASY TO USE FIRST TIME I HAVE BEEN ABLE TO FILE BOTH FEDERAL AND STATE FREE
Date published: 2021-04-28
Rated 5 out of 5 by from good good i liked how turbo tax helped me through taxes
Date published: 2021-04-28
Rated 2 out of 5 by from Overpriced and Upgrade Obssessed Won't be using Turbotax next year. It has steadily gotten more and more expensive. Just paid $100 for a Federal return because my wife made $600 selling Tupperware and $50 for the matching state return. That's absurd to say the very least. Had my wife not sold $600 worth of plastic bowls the returns would have been free. I also hated how the program kept repeatedly asking me to upgrade. Ask once and be done with it. You keep popping it up in the hopes that someone will mistakenly click yes or something. I've stuck with Turbotax for over a decade because it was convenient. It's not anymore. So good luck with your future endeavors. I won't be along for the ride.
Date published: 2021-04-28
Rated 5 out of 5 by from Customer service is so helpful. live experts were very patient and helpful every step if the way.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2168
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from No option for depreciation for total loss on car I had used standard business miles deduction. my auto was a complete loss in accident so I stopped using in October of 2020 and started using another car. your program made me do depreciation but had NO option for demolished/total loss from accident. i was made to guess what to do with no clear instructions how to proceed. No ok for the money you charged me. Hope I don't get hit by the IRS for it.
Date published: 2021-04-28
Rated 5 out of 5 by from EASY TO USE SHELL WAS VERY PROFESSIONAL AS WELL AS INFORMATIVE
Date published: 2021-04-28
Rated 1 out of 5 by from Not user friendly for first senior user Terrible operating system, seems designed to force getting professional to do it for you at higher cost
Date published: 2021-04-28
Rated 4 out of 5 by from Problem that could not be resolved Turbo tax continually asked me to correct a zip code that was correct. I could not efile the taxes because of this. Very frustrating.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax helps me get my taxes done. Tax season is difficult for me. I need to do taxes for both my husband and myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Excellent Service and Pain Free Truly appreciate the expertise and user friendly capabilities. Excellent service and appreciate how easy this made my life!
Date published: 2021-04-28
Rated 5 out of 5 by from VERY EASY TO USE FIRST TIME I HAVE BEEN ABLE TO FILE BOTH FEDERAL AND STATE FREE
Date published: 2021-04-28
Rated 5 out of 5 by from good good i liked how turbo tax helped me through taxes
Date published: 2021-04-28
Rated 2 out of 5 by from Overpriced and Upgrade Obssessed Won't be using Turbotax next year. It has steadily gotten more and more expensive. Just paid $100 for a Federal return because my wife made $600 selling Tupperware and $50 for the matching state return. That's absurd to say the very least. Had my wife not sold $600 worth of plastic bowls the returns would have been free. I also hated how the program kept repeatedly asking me to upgrade. Ask once and be done with it. You keep popping it up in the hopes that someone will mistakenly click yes or something. I've stuck with Turbotax for over a decade because it was convenient. It's not anymore. So good luck with your future endeavors. I won't be along for the ride.
Date published: 2021-04-28
Rated 5 out of 5 by from Customer service is so helpful. live experts were very patient and helpful every step if the way.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2168