TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Been using TurboTax for many years I love it and feel confident that I am maximizing my deductions with their helpful guidance. It's also helpful that the information carries over from year-to-year.
Date published: 2021-02-22
Rated 1 out of 5 by from For the first time.....very disappointed We have used Turbo Tax sicne it was invented. This year was the first time, we kept getting our taxes kicked back because I had a number from a previous year wrong. I could not find the number. You have it in your files. You did nothing to help except put me on some bogus line with a dozen other lost souls. They you try to get me to use your banking and credit card services. You left me to swing in the breeze. I am going to a real tax place and I will probably forget you and intuit exist.
Date published: 2021-02-22
Rated 5 out of 5 by from Rough days It was hard getting them correct and they keep rejecting my form
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and easy to use! It only took 30 minutes to e-file my taxes! Super fast!
Date published: 2021-02-22
Rated 5 out of 5 by from They are Awsome Very efficient, prompt and thorough. I appreciate the chat helpline patience and kindness.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to use. Been using turbotax for 7 years. So easy and done fast.
Date published: 2021-02-22
Rated 5 out of 5 by from Great help The new option this year to have a live tax rep. help was a life saver! If I wasn't able to get the help from turbo tax this year I would have been so lost. Thank you for the new option this year for that help, I think its a bit expensive for how much I actually used that service, I don't think talking to the reps over the phone a few times warranted 90$ but the option for the help was awesome. Thank you
Date published: 2021-02-22
Rated 3 out of 5 by from I have TT for about 15 years - always a problem Over the last 15 years, Turbo Tax was often not able to figure out that I used it last year ad therefore my prior year information was not brought over. This happened often in the last 7 0r 8 years but not recently. My returns were just rejected for some unknown reason. The last few years, I often had to file at least my state return by mail even though I paid to have it done electronically. A couple of times I kew what the problem was but TT would not let me fix it. The basic program is fine but there are always a few things that are problematic.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was very helpful on walking me through my questions
Date published: 2021-02-22
Rated 5 out of 5 by from quick Fast and easy would highly recommend to others . Thank You Turbo Tax
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2165
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Been using TurboTax for many years I love it and feel confident that I am maximizing my deductions with their helpful guidance. It's also helpful that the information carries over from year-to-year.
Date published: 2021-02-22
Rated 1 out of 5 by from For the first time.....very disappointed We have used Turbo Tax sicne it was invented. This year was the first time, we kept getting our taxes kicked back because I had a number from a previous year wrong. I could not find the number. You have it in your files. You did nothing to help except put me on some bogus line with a dozen other lost souls. They you try to get me to use your banking and credit card services. You left me to swing in the breeze. I am going to a real tax place and I will probably forget you and intuit exist.
Date published: 2021-02-22
Rated 5 out of 5 by from Rough days It was hard getting them correct and they keep rejecting my form
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and easy to use! It only took 30 minutes to e-file my taxes! Super fast!
Date published: 2021-02-22
Rated 5 out of 5 by from They are Awsome Very efficient, prompt and thorough. I appreciate the chat helpline patience and kindness.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to use. Been using turbotax for 7 years. So easy and done fast.
Date published: 2021-02-22
Rated 5 out of 5 by from Great help The new option this year to have a live tax rep. help was a life saver! If I wasn't able to get the help from turbo tax this year I would have been so lost. Thank you for the new option this year for that help, I think its a bit expensive for how much I actually used that service, I don't think talking to the reps over the phone a few times warranted 90$ but the option for the help was awesome. Thank you
Date published: 2021-02-22
Rated 3 out of 5 by from I have TT for about 15 years - always a problem Over the last 15 years, Turbo Tax was often not able to figure out that I used it last year ad therefore my prior year information was not brought over. This happened often in the last 7 0r 8 years but not recently. My returns were just rejected for some unknown reason. The last few years, I often had to file at least my state return by mail even though I paid to have it done electronically. A couple of times I kew what the problem was but TT would not let me fix it. The basic program is fine but there are always a few things that are problematic.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was very helpful on walking me through my questions
Date published: 2021-02-22
Rated 5 out of 5 by from quick Fast and easy would highly recommend to others . Thank You Turbo Tax
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2165