TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy and painless! Easy way to get the tax chore out of the way...user friendly.
Date published: 2021-05-02
Rated 5 out of 5 by from Reliable and makes complex tax filing attainable Turbotax takes care of making the changes to the tax code automatic. It allows me to switch back and forth between the interview and the forms, to double check the entries. It's valuable because it can automate entry from brokerage accounts.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is great. Great product and easy to do. I have been happy with them for years.
Date published: 2021-05-02
Rated 4 out of 5 by from Easy Very simple to use. Just remember that you will not only be charged the $25 to file your state return BUT ALSO a processing fee of $40. I was not aware of the processing fee until finishing and filing. Just another way to rip off the customer!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use and accurate. Asks the right questions. I use it every year.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax was great Bryan was very helpful in every way, he was also very thorough.
Date published: 2021-05-02
Rated 2 out of 5 by from Turbo Tax has been better.... I have to say, using TurboTax Premium (w/Rental Property-2020) this year did not go as fluidly as it has in the past. I’ve been using the CD version for several years now and I encountered some issues this year that has me contemplating using other tax preparation software. I did, however, appreciate the available tax advisors who answered the questions I had…they were praiseworthy. On the downside, one advisor mentioned a glitch in the software that could possibly affect certain entries—this concerns me. Personally, I found the “Easy Step” process of entering my information troublesome at times. For instance: it did not identify clearly on what tax form certain information was located when entering information. Another issue was failure to upload all of last year’s tax information I had saved on my computer—the very computer on which I saved last year’s Tax Return. I would also like to point out that saving my place did not always mean the Easy Step process would continue at that exact point when I logged back on after saving it. I’ve never used any other tax software so I cannot compare them to Turbo Tax—perhaps other software packages have issues as well; however, every-day taxpayers cannot afford a CPA to do their taxes when certain information like rental property, college tuition, and other uncommon tax issues must be accounted for on a tax return. I must seek the least costly method of tax preparation and I’m not sure I’ll use TurboTax again next year.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy - even in complicated situations Answers were easily available for new situations encountered this year!
Date published: 2021-05-02
Rated 1 out of 5 by from Not like TurboTax personal versions I have used TurboTax for over 20 years. This is the first time I had to use the Business edition for my late mother's trusts. I was VERY disappointed. It is MUCH more difficult to use that the personal editions I was used to. There is no "walk thru", you have to know what you are doing. Overall, it was better than doing it by hand, but obviously TurboTax does not spend much on development of the Business version.
Date published: 2021-05-02
Rated 5 out of 5 by from Always the help I need when I need it. Had questions on a state return, I would of never figured out on my own. Brenda in Kansas was all over it with me! Had it figured out in about 15 minutes.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy and painless! Easy way to get the tax chore out of the way...user friendly.
Date published: 2021-05-02
Rated 5 out of 5 by from Reliable and makes complex tax filing attainable Turbotax takes care of making the changes to the tax code automatic. It allows me to switch back and forth between the interview and the forms, to double check the entries. It's valuable because it can automate entry from brokerage accounts.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is great. Great product and easy to do. I have been happy with them for years.
Date published: 2021-05-02
Rated 4 out of 5 by from Easy Very simple to use. Just remember that you will not only be charged the $25 to file your state return BUT ALSO a processing fee of $40. I was not aware of the processing fee until finishing and filing. Just another way to rip off the customer!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use and accurate. Asks the right questions. I use it every year.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax was great Bryan was very helpful in every way, he was also very thorough.
Date published: 2021-05-02
Rated 2 out of 5 by from Turbo Tax has been better.... I have to say, using TurboTax Premium (w/Rental Property-2020) this year did not go as fluidly as it has in the past. I’ve been using the CD version for several years now and I encountered some issues this year that has me contemplating using other tax preparation software. I did, however, appreciate the available tax advisors who answered the questions I had…they were praiseworthy. On the downside, one advisor mentioned a glitch in the software that could possibly affect certain entries—this concerns me. Personally, I found the “Easy Step” process of entering my information troublesome at times. For instance: it did not identify clearly on what tax form certain information was located when entering information. Another issue was failure to upload all of last year’s tax information I had saved on my computer—the very computer on which I saved last year’s Tax Return. I would also like to point out that saving my place did not always mean the Easy Step process would continue at that exact point when I logged back on after saving it. I’ve never used any other tax software so I cannot compare them to Turbo Tax—perhaps other software packages have issues as well; however, every-day taxpayers cannot afford a CPA to do their taxes when certain information like rental property, college tuition, and other uncommon tax issues must be accounted for on a tax return. I must seek the least costly method of tax preparation and I’m not sure I’ll use TurboTax again next year.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy - even in complicated situations Answers were easily available for new situations encountered this year!
Date published: 2021-05-02
Rated 1 out of 5 by from Not like TurboTax personal versions I have used TurboTax for over 20 years. This is the first time I had to use the Business edition for my late mother's trusts. I was VERY disappointed. It is MUCH more difficult to use that the personal editions I was used to. There is no "walk thru", you have to know what you are doing. Overall, it was better than doing it by hand, but obviously TurboTax does not spend much on development of the Business version.
Date published: 2021-05-02
Rated 5 out of 5 by from Always the help I need when I need it. Had questions on a state return, I would of never figured out on my own. Brenda in Kansas was all over it with me! Had it figured out in about 15 minutes.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2161