TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great and easy! This was the easiest way to do taxes ever! Great program and the tax experts were very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! It's great to be able to use the services for free!! So easy!
Date published: 2021-02-27
Rated 5 out of 5 by from It was great Everything was easy and quick john was a great help threw everything
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is the right name Easy service. Very trusted and would recommend highly
Date published: 2021-02-27
Rated 3 out of 5 by from Easy but sometimes not For the most part Turbotax goes out of its way to answer questions you have while initially entering information, and I do like that they are able to download information from many outside sources like ADP/Robinhood. However, when it comes time to review, if you answered a question in a way that requires more information, Turbotax does very little to point you in the right direction. I received Paid Family Leave last year and Turbotax did not give me great questions and ended up asking me for a Schedule C - which did not apply. I had to delete the entry altogether and reenter it according to instructions I found online from others with the same problem. I feel that this lack of help on the back end is an underhanded way to upsell their live help feature. When I'm already paying close to $150 for the base product there is no way I'm going to pay the extra $50 plus tax to answer one or two questions. I will give props to them this year for being up front about the $40 fee for paying for Turbotax through your federal return (I declined, as I usually do).
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome it is very easy to do. they can help you live if you need it.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Very easy to use & this program shows all steps to follow.
Date published: 2021-02-27
Rated 5 out of 5 by from Great service He was patient and clear with everything he was explaining.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great TurboTax made it very easy for me to file and get everything back. Highly recommend it
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome! I have used Turbo tax for years. Wouldn't consider a different program. This one is so straight forward and easy to use.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2159
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great and easy! This was the easiest way to do taxes ever! Great program and the tax experts were very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! It's great to be able to use the services for free!! So easy!
Date published: 2021-02-27
Rated 5 out of 5 by from It was great Everything was easy and quick john was a great help threw everything
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is the right name Easy service. Very trusted and would recommend highly
Date published: 2021-02-27
Rated 3 out of 5 by from Easy but sometimes not For the most part Turbotax goes out of its way to answer questions you have while initially entering information, and I do like that they are able to download information from many outside sources like ADP/Robinhood. However, when it comes time to review, if you answered a question in a way that requires more information, Turbotax does very little to point you in the right direction. I received Paid Family Leave last year and Turbotax did not give me great questions and ended up asking me for a Schedule C - which did not apply. I had to delete the entry altogether and reenter it according to instructions I found online from others with the same problem. I feel that this lack of help on the back end is an underhanded way to upsell their live help feature. When I'm already paying close to $150 for the base product there is no way I'm going to pay the extra $50 plus tax to answer one or two questions. I will give props to them this year for being up front about the $40 fee for paying for Turbotax through your federal return (I declined, as I usually do).
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome it is very easy to do. they can help you live if you need it.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Very easy to use & this program shows all steps to follow.
Date published: 2021-02-27
Rated 5 out of 5 by from Great service He was patient and clear with everything he was explaining.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great TurboTax made it very easy for me to file and get everything back. Highly recommend it
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome! I have used Turbo tax for years. Wouldn't consider a different program. This one is so straight forward and easy to use.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2159