TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Could be better Transfer from pervious year might be better Comments/help might be more useful Why snicking asking for additional payments (audit protection, state e-failing)? Ask for everything upfront (checkboxes) – pay once and forget. Import doesn’t work for everything. I’m not talking some small organizations, but about huge banks. Usability could be better
Date published: 2022-04-13
Rated 1 out of 5 by from Disappointed Way too many boilerplate screens to click through. Seems to be no intelligence behind it. Waste of my time. How does this cost me $100 and still doesn't include state e-file?
Date published: 2022-04-13
Rated 1 out of 5 by from Not Happy Not happy this year. There was no way to remove deluxe service on this file. I thought I choose free but deluxe came up and I saw no way to change it. My tax returns were not that large and I pretty much broke even. Don't think me or my family will use it next year, will see.
Date published: 2022-04-13
Rated 1 out of 5 by from no more I've used TurboTax for years, but will no more. It used to be easy. Now it's hard. It used to be intuitive. Now it's guesswork. The new design is visually poor. Too many pages have an unnecessary scroll-down. I finally entered most of the numbers myself, but finding how to do that wasn't easy.
Date published: 2022-04-13
Rated 5 out of 5 by from much improved from previous years! so helpful with on line assistance of REAL person!
Date published: 2022-04-13
Rated 5 out of 5 by from The Way you File Taxes! Very easy to follow. This is the best way for anyone to file without the stress of long lines. You can do this in the comfort of your home on your time.
Date published: 2022-04-13
Rated 5 out of 5 by from filed frequently I have done this for several years and am satisfied with the product
Date published: 2022-04-13
Rated 4 out of 5 by from ID PIN is vague I have used TurboTax for years. Last year we had to paper file due to lack of IRS Identity PIN. This year three tries, The PIN input process should be improved, It is not clear at all.
Date published: 2022-04-13
Rated 5 out of 5 by from awesome awesome awesome awesome awsome awesome awesome awesome
Date published: 2022-04-13
Rated 5 out of 5 by from I hate numbers and I could do it. They made me talk nice. I didn't want to, but I it's just the taxes I hate, not TurboTax.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Could be better Transfer from pervious year might be better Comments/help might be more useful Why snicking asking for additional payments (audit protection, state e-failing)? Ask for everything upfront (checkboxes) – pay once and forget. Import doesn’t work for everything. I’m not talking some small organizations, but about huge banks. Usability could be better
Date published: 2022-04-13
Rated 1 out of 5 by from Disappointed Way too many boilerplate screens to click through. Seems to be no intelligence behind it. Waste of my time. How does this cost me $100 and still doesn't include state e-file?
Date published: 2022-04-13
Rated 1 out of 5 by from Not Happy Not happy this year. There was no way to remove deluxe service on this file. I thought I choose free but deluxe came up and I saw no way to change it. My tax returns were not that large and I pretty much broke even. Don't think me or my family will use it next year, will see.
Date published: 2022-04-13
Rated 1 out of 5 by from no more I've used TurboTax for years, but will no more. It used to be easy. Now it's hard. It used to be intuitive. Now it's guesswork. The new design is visually poor. Too many pages have an unnecessary scroll-down. I finally entered most of the numbers myself, but finding how to do that wasn't easy.
Date published: 2022-04-13
Rated 5 out of 5 by from much improved from previous years! so helpful with on line assistance of REAL person!
Date published: 2022-04-13
Rated 5 out of 5 by from The Way you File Taxes! Very easy to follow. This is the best way for anyone to file without the stress of long lines. You can do this in the comfort of your home on your time.
Date published: 2022-04-13
Rated 5 out of 5 by from filed frequently I have done this for several years and am satisfied with the product
Date published: 2022-04-13
Rated 4 out of 5 by from ID PIN is vague I have used TurboTax for years. Last year we had to paper file due to lack of IRS Identity PIN. This year three tries, The PIN input process should be improved, It is not clear at all.
Date published: 2022-04-13
Rated 5 out of 5 by from awesome awesome awesome awesome awsome awesome awesome awesome
Date published: 2022-04-13
Rated 5 out of 5 by from I hate numbers and I could do it. They made me talk nice. I didn't want to, but I it's just the taxes I hate, not TurboTax.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2153