TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Form 1099-OID missing In general my experience with TT continues to be good. The reason for my low rating is that Form 1099-OID needs to be added to the Business version. For those of us doing tax returns for trusts it's inexcusable that this form isn't included. The online chat thread stretches back at least to 2017 requesting that Intuit include the form. PLEASE RESOLVE THIS ERROR.
Date published: 2021-04-28
Rated 5 out of 5 by from Very good Experience was very good . have used in past. Will continue.
Date published: 2021-04-28
Rated 4 out of 5 by from very satisfied easy to use except this year a problem with updating
Date published: 2021-04-28
Rated 5 out of 5 by from Quick and fairly easy tax year! Lots of helpful notes and information links throughout the filing process. There was also the opportunity to ask questions via chat which I did not use, but which was comforting to know.
Date published: 2021-04-28
Rated 2 out of 5 by from Getting too costly I use to love Turbo tax but honestly it costs just as much to use turbo tax as it would to see a professional. This will be my last year
Date published: 2021-04-28
Rated 3 out of 5 by from Turbo tax review After completing 2019 taxes (both federal & state), my state return showed I owed over $1600.00 . I have never had to pay a penalty on my state taxes. When I compared the state return to the previous year I found line 5 was way off. I contacted a lawyer to review my return. He found that my pension and annuities (which are not taxed in Illinois) did not show up on my state return. Correcting the error on the return showed no tax due to Illinois. Don't know why these items (pension and annuities) did not transfer correctly to my Illinois return.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo tax awesome They help me to link up my accounts. The on line guy Kenneth did a professional JOB. Thank you
Date published: 2021-04-28
Rated 1 out of 5 by from Turbo Tax Business - Super Buggy! The program stalled & stalled, got stuck in loops & wouldn't proceed to the next section. Had to manually do what the software was designed to do. The walk through got stuck, had to create my own forms, then manually go through each. No time saver, just a Big time killer. Support tried & tried & tried....but couldn't help. I figured out the work around on my own.
Date published: 2021-04-28
Rated 5 out of 5 by from Amazing. Thank you! Thank you! It was easy to follow and with great instructions.
Date published: 2021-04-28
Rated 5 out of 5 by from It was very helpful Its great and very help ful and quick thanks again
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Form 1099-OID missing In general my experience with TT continues to be good. The reason for my low rating is that Form 1099-OID needs to be added to the Business version. For those of us doing tax returns for trusts it's inexcusable that this form isn't included. The online chat thread stretches back at least to 2017 requesting that Intuit include the form. PLEASE RESOLVE THIS ERROR.
Date published: 2021-04-28
Rated 5 out of 5 by from Very good Experience was very good . have used in past. Will continue.
Date published: 2021-04-28
Rated 4 out of 5 by from very satisfied easy to use except this year a problem with updating
Date published: 2021-04-28
Rated 5 out of 5 by from Quick and fairly easy tax year! Lots of helpful notes and information links throughout the filing process. There was also the opportunity to ask questions via chat which I did not use, but which was comforting to know.
Date published: 2021-04-28
Rated 2 out of 5 by from Getting too costly I use to love Turbo tax but honestly it costs just as much to use turbo tax as it would to see a professional. This will be my last year
Date published: 2021-04-28
Rated 3 out of 5 by from Turbo tax review After completing 2019 taxes (both federal & state), my state return showed I owed over $1600.00 . I have never had to pay a penalty on my state taxes. When I compared the state return to the previous year I found line 5 was way off. I contacted a lawyer to review my return. He found that my pension and annuities (which are not taxed in Illinois) did not show up on my state return. Correcting the error on the return showed no tax due to Illinois. Don't know why these items (pension and annuities) did not transfer correctly to my Illinois return.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo tax awesome They help me to link up my accounts. The on line guy Kenneth did a professional JOB. Thank you
Date published: 2021-04-28
Rated 1 out of 5 by from Turbo Tax Business - Super Buggy! The program stalled & stalled, got stuck in loops & wouldn't proceed to the next section. Had to manually do what the software was designed to do. The walk through got stuck, had to create my own forms, then manually go through each. No time saver, just a Big time killer. Support tried & tried & tried....but couldn't help. I figured out the work around on my own.
Date published: 2021-04-28
Rated 5 out of 5 by from Amazing. Thank you! Thank you! It was easy to follow and with great instructions.
Date published: 2021-04-28
Rated 5 out of 5 by from It was very helpful Its great and very help ful and quick thanks again
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2148