TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Another fine service Phil Acosta was very patient & knowledgeable & help me well.
Date published: 2022-04-13
Rated 5 out of 5 by from i really like turbo tax, it's fast and easy turbo tax has always been precise, they helped me correct my return when it was rejected, fast, easy, and helpful.
Date published: 2022-04-13
Rated 5 out of 5 by from nice program Turbo Tax guided my through every step. It also has nice explanations for my questions. The whole program does not have too much details. It is just in the proper size we need. Thanks for everything.
Date published: 2022-04-13
Rated 5 out of 5 by from Super Great Job It is great that you have live experts!I used one and they were very helpful.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Peasy Love TT! What used to take hours only took me 25 minutes this year! The data importing is a big time plus!
Date published: 2022-04-13
Rated 5 out of 5 by from awesome awesome. have used for the past 5 years. anytime i need copies, i just print them from turbo tax, no matter where i am at the time.
Date published: 2022-04-13
Rated 5 out of 5 by from Shirley was great! The live expert help was great. Very easy, and Shirley was wonderful.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax helps Turbo Tax through the years has been good for me. Since it is capable of getting information from financial institutions, I wish more of the questions could be answered that are needed for the state filing. I was a little confused.
Date published: 2022-04-13
Rated 2 out of 5 by from Issue with pricing and getting assistance on forms I've used TurboTax for years, and generally have a great time with it. Makes everything fast and simple to use. Unfortunately this year, I was having trouble with a particular form that I got from State. I was entering in everything exactly as it was on the form, however the program wouldn't allow the ENTIRE return to be filed. Searched and called for help, but the chat system and AI weren't helpful in the slightest. Found a solution, but it was NOT thanks to TurboTax. Secondly, after prepping the forms to be filed, TurboTax gave me a quote of $89 to file. After waiting to have the money in my account for the return and the fee, Turbotax charged me $119 to file. After the payment, I found out there was something in my OR file that wasn't being included, and after fixing that, TurboTax charged me an ADDITIONAL $49 to file the OR State return. Incredibly annoying, I'm not happy with the service this year.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax was easier than I thought it would be I wasn't expecting the product to be so user friendly. They made it very easy for a very senior citizen to navigate through the entire process.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another fine service Phil Acosta was very patient & knowledgeable & help me well.
Date published: 2022-04-13
Rated 5 out of 5 by from i really like turbo tax, it's fast and easy turbo tax has always been precise, they helped me correct my return when it was rejected, fast, easy, and helpful.
Date published: 2022-04-13
Rated 5 out of 5 by from nice program Turbo Tax guided my through every step. It also has nice explanations for my questions. The whole program does not have too much details. It is just in the proper size we need. Thanks for everything.
Date published: 2022-04-13
Rated 5 out of 5 by from Super Great Job It is great that you have live experts!I used one and they were very helpful.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Peasy Love TT! What used to take hours only took me 25 minutes this year! The data importing is a big time plus!
Date published: 2022-04-13
Rated 5 out of 5 by from awesome awesome. have used for the past 5 years. anytime i need copies, i just print them from turbo tax, no matter where i am at the time.
Date published: 2022-04-13
Rated 5 out of 5 by from Shirley was great! The live expert help was great. Very easy, and Shirley was wonderful.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax helps Turbo Tax through the years has been good for me. Since it is capable of getting information from financial institutions, I wish more of the questions could be answered that are needed for the state filing. I was a little confused.
Date published: 2022-04-13
Rated 2 out of 5 by from Issue with pricing and getting assistance on forms I've used TurboTax for years, and generally have a great time with it. Makes everything fast and simple to use. Unfortunately this year, I was having trouble with a particular form that I got from State. I was entering in everything exactly as it was on the form, however the program wouldn't allow the ENTIRE return to be filed. Searched and called for help, but the chat system and AI weren't helpful in the slightest. Found a solution, but it was NOT thanks to TurboTax. Secondly, after prepping the forms to be filed, TurboTax gave me a quote of $89 to file. After waiting to have the money in my account for the return and the fee, Turbotax charged me $119 to file. After the payment, I found out there was something in my OR file that wasn't being included, and after fixing that, TurboTax charged me an ADDITIONAL $49 to file the OR State return. Incredibly annoying, I'm not happy with the service this year.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax was easier than I thought it would be I wasn't expecting the product to be so user friendly. They made it very easy for a very senior citizen to navigate through the entire process.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2148