TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Unnecessary Entries Unnecessary entries after standard deduction determined. Problems navigating through return and mysterious forms generated with no explanation generated. Specifically child care tax credit payment received form when no credit claimed. Full of bugs.
Date published: 2022-04-10
Rated 4 out of 5 by from yeah works good enough ................. ................... ....................... ..............................
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is great I've used Turbotax for years and its very reliable.
Date published: 2022-04-10
Rated 5 out of 5 by from totalyl outstanding and exception to the norm The Program was laded out in and excellent and easy way to followed. We should have changed years ago. Thank you/
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome! It is so much more convenient and time saving by doing the taxes myself. As we get older our taxes are increasingly more difficult, but Turbo Tax makes them easy by already knowing what we need to look for.
Date published: 2022-04-10
Rated 5 out of 5 by from AMAZING AND FEASIBLE TurboTax has made amazing progress/improvements compared to last years! They have everything set up so it is easy to file your taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Live Support is so helpful This year I started my company. Live support can answer all questions to file taxes as a first-time business owner.
Date published: 2022-04-10
Rated 1 out of 5 by from Terrible Support on Actually Resolving E-Filing Is I had an issue with my e-filing due to an information mismatch in the IRS database and was instructed by the IRS to put a different value in a single form-field. Turbotax made that impossible and additionally provided no additional support or way to make correction. Additionally, they provided no acknowledgement of the problem when I requested a refund and stated that since I'd already paid I must have been satisfied with the program --- completely disregarding the fact that my issue only became apparent after payment was made and was the direct result of their inability to provide any way to follow instructions provided to me by the IRS.
Date published: 2022-04-10
Rated 1 out of 5 by from Horrible. 2021 is worst TT ever downloaded TT for Mac and it was constantly crashing. had to reinstall many times - which isn not easy since you have to find all supporting files. and there is NO customer support for this. I've used TT for 15 years. unlikely to in future.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesomely simple and easy to use!! Quick & easy way to log all the relevant financial information and process a professionally crafted return.. Saved me over $4,000 over what my "hand scribbled" return was showing..
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2146
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Unnecessary Entries Unnecessary entries after standard deduction determined. Problems navigating through return and mysterious forms generated with no explanation generated. Specifically child care tax credit payment received form when no credit claimed. Full of bugs.
Date published: 2022-04-10
Rated 4 out of 5 by from yeah works good enough ................. ................... ....................... ..............................
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is great I've used Turbotax for years and its very reliable.
Date published: 2022-04-10
Rated 5 out of 5 by from totalyl outstanding and exception to the norm The Program was laded out in and excellent and easy way to followed. We should have changed years ago. Thank you/
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome! It is so much more convenient and time saving by doing the taxes myself. As we get older our taxes are increasingly more difficult, but Turbo Tax makes them easy by already knowing what we need to look for.
Date published: 2022-04-10
Rated 5 out of 5 by from AMAZING AND FEASIBLE TurboTax has made amazing progress/improvements compared to last years! They have everything set up so it is easy to file your taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Live Support is so helpful This year I started my company. Live support can answer all questions to file taxes as a first-time business owner.
Date published: 2022-04-10
Rated 1 out of 5 by from Terrible Support on Actually Resolving E-Filing Is I had an issue with my e-filing due to an information mismatch in the IRS database and was instructed by the IRS to put a different value in a single form-field. Turbotax made that impossible and additionally provided no additional support or way to make correction. Additionally, they provided no acknowledgement of the problem when I requested a refund and stated that since I'd already paid I must have been satisfied with the program --- completely disregarding the fact that my issue only became apparent after payment was made and was the direct result of their inability to provide any way to follow instructions provided to me by the IRS.
Date published: 2022-04-10
Rated 1 out of 5 by from Horrible. 2021 is worst TT ever downloaded TT for Mac and it was constantly crashing. had to reinstall many times - which isn not easy since you have to find all supporting files. and there is NO customer support for this. I've used TT for 15 years. unlikely to in future.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesomely simple and easy to use!! Quick & easy way to log all the relevant financial information and process a professionally crafted return.. Saved me over $4,000 over what my "hand scribbled" return was showing..
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2146