TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Everything went fine until Credit Card Info needed The software would not take any of my credit cards (attempted 3 different ones). I ended up having to use someone else's card in order to finish my return. Pretty crappy to spend 20 minutes in order to make a simple payment!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is essential to me, for its clarity and h It was very good and thorough. Carole was easy to work with, and very helpful.
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax is a very good product. TurboTax Premier was user friendly, however I think that one state free e-file should be included with the purchase price. I called live support,and spoke with Jasmin from PA. She was very knowledgeable and helpful!!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is Awesome! This made filing may taxes so simple. I've used an account for the past 27 years. When mine semi-retired and sold his business the fees more than doubled. This is well worth it!!!
Date published: 2021-05-03
Rated 5 out of 5 by from Everything Went Well ! Anthony was a reassuring help and walked me through the items that I had a question about. He was a true professional, but yet friendly and helpful. So glad to have this service.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax gets better every year I've been using Turbo Tax for many years. As our tax situation got more complex over time, Turbo Tax had options that met our needs. Every year the program seems more efficient and easier to use.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is Easy to Use Turbotax is very easy to use and very user-friendly. It guides you through doing your taxes and also provides tons of information to ensure that you are doing them correctly. Couldn't be more pleased.
Date published: 2021-05-03
Rated 3 out of 5 by from Turbo Tax not ant better than H&R Block Turbo Tax was a bit confusing. When e-filing, it asks that you enter last years AGI but does not indicate wether to enter 2019 AGI or 2020 AGI. Although I used Turbo Tax last year, due to confusing info, I filed wrongfully & later using turbo Tax I found my mistake & had to pay & file by mail with a check. Today, I am going to e-file again because yesterday my e-file had incorrect AGI & was rejected by the IRS. If rejected today, I will file by email & never use e-mail again.
Date published: 2021-05-03
Rated 5 out of 5 by from turbotax is great I love using TurboTax 2nd year in a row i prefer to speak with live agent and share my screen where they can walk me thru things I don't understand
Date published: 2021-05-03
Rated 4 out of 5 by from New Service Pays for Itself - Needs a Few Tweaks I usually file my own taxes. Due to work-life changes and a desire not to be audited, I engaged TurboTax Life Full Service Self-Employed. My professional was excellent! He was patient, kind, knowledgeable, and offered great advice for next steps and future estimated payments I will make. The portal is only missing a few things: For someone accustomed to seeing a lot more in TurboTax, the current offering is lacking: I cannot access my prior years' returns anymore; and I cannot keep up with what the professional is looking at on his screen. I miss this visibility. I don't even know if after this return is filed whether I'll be able to go back and access prior year returns. More integration / interchangeability with QB Self-Employed. Other than those things, it's extremely helpful and took a lot off my plate while also keeping me accountable.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Everything went fine until Credit Card Info needed The software would not take any of my credit cards (attempted 3 different ones). I ended up having to use someone else's card in order to finish my return. Pretty crappy to spend 20 minutes in order to make a simple payment!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is essential to me, for its clarity and h It was very good and thorough. Carole was easy to work with, and very helpful.
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax is a very good product. TurboTax Premier was user friendly, however I think that one state free e-file should be included with the purchase price. I called live support,and spoke with Jasmin from PA. She was very knowledgeable and helpful!!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is Awesome! This made filing may taxes so simple. I've used an account for the past 27 years. When mine semi-retired and sold his business the fees more than doubled. This is well worth it!!!
Date published: 2021-05-03
Rated 5 out of 5 by from Everything Went Well ! Anthony was a reassuring help and walked me through the items that I had a question about. He was a true professional, but yet friendly and helpful. So glad to have this service.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax gets better every year I've been using Turbo Tax for many years. As our tax situation got more complex over time, Turbo Tax had options that met our needs. Every year the program seems more efficient and easier to use.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is Easy to Use Turbotax is very easy to use and very user-friendly. It guides you through doing your taxes and also provides tons of information to ensure that you are doing them correctly. Couldn't be more pleased.
Date published: 2021-05-03
Rated 3 out of 5 by from Turbo Tax not ant better than H&R Block Turbo Tax was a bit confusing. When e-filing, it asks that you enter last years AGI but does not indicate wether to enter 2019 AGI or 2020 AGI. Although I used Turbo Tax last year, due to confusing info, I filed wrongfully & later using turbo Tax I found my mistake & had to pay & file by mail with a check. Today, I am going to e-file again because yesterday my e-file had incorrect AGI & was rejected by the IRS. If rejected today, I will file by email & never use e-mail again.
Date published: 2021-05-03
Rated 5 out of 5 by from turbotax is great I love using TurboTax 2nd year in a row i prefer to speak with live agent and share my screen where they can walk me thru things I don't understand
Date published: 2021-05-03
Rated 4 out of 5 by from New Service Pays for Itself - Needs a Few Tweaks I usually file my own taxes. Due to work-life changes and a desire not to be audited, I engaged TurboTax Life Full Service Self-Employed. My professional was excellent! He was patient, kind, knowledgeable, and offered great advice for next steps and future estimated payments I will make. The portal is only missing a few things: For someone accustomed to seeing a lot more in TurboTax, the current offering is lacking: I cannot access my prior years' returns anymore; and I cannot keep up with what the professional is looking at on his screen. I miss this visibility. I don't even know if after this return is filed whether I'll be able to go back and access prior year returns. More integration / interchangeability with QB Self-Employed. Other than those things, it's extremely helpful and took a lot off my plate while also keeping me accountable.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2138