TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Worked well, in general We went through all the questions and e-filed a valid return, so I guess it was a success. We have used TurboTax in one form or another for more years than I can remember, but every year I'm surprised at the bugs we encounter. We mistakenly purchased an online version of Premier last year; is that why we didn't have a 2020 .tax file for it to refer to this year? We directed it to the PDF of our 2020 return that we had saved, but it still didn't know whether we had taken the standard deduction or itemized, our tax (line 16), or five different figures from our Schedule A. About a half-dozen times it asked me to enter information that it already had from imported documents. About half the times I sat down, opened the program and selected our 2021 1040, it started back at the very beginning, asking for some information about us. I had to poke around to figure out where we had left off the day before. In the Pennsylvania return, the Compensation Summary page was devoid of information, showing only 1, 2, 3 under Employer and "PA" under State ID on W-2. We had to hit Edit to see what info it actually had in there. As mature as this product is now and as expensive as it still is, I'm surprised it has as many bugs as it does. I'm happy to share screen shots of these pages if it helps in development.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax Deluxe provided me with everything that I needed with great resources in case I had any questions during the process.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax still can not handle K-1 form, for 10 yr 1. Again, as the last 10 years, I had trouble with Cheniere Energy Partners LP and had to contact TurboTax. This time I had helpful people from TT on the phone looking at the form 1065 entries. 2. For years now TT does not put the number of my Fidelity Accounts on the three listing of the 1099B which causes me time in checking for accuracy. 3. I have to check for accuracy because TT double enters a joint account that has both my and my wife's name on it. 4. TT does not have an easy way for me to check if TT accurately downloaded the The total Capital Gain distribution and the short term and long term Capital Gain for an account that has both mutual Funds and stocks. TT's software has got better over the years. I have been using it since about 2000. I was broken hearted in the early 2000s . I switched to Mac from Windows. Quicken did not have a version that runs on a MAC and it still doesn't !
Date published: 2022-04-10
Rated 4 out of 5 by from Basically, very good but a few rough edges. The online help sends you to a phone number meant for online personal TurboTax! Had one case where it told me I had errors but didn't tell what or where.
Date published: 2022-04-10
Rated 5 out of 5 by from So Easy to Use! Love It! This was so easy to use and it walked me through each step. Mush easier than other programs!
Date published: 2022-04-10
Rated 4 out of 5 by from Great Job Turbo Tax I enjoy using TurboTax but do not like the several offers to upgrade.
Date published: 2022-04-10
Rated 1 out of 5 by from Mac version of Turbotax sucks! I've been using TurboTax PC versions for years. This year I used the Mac version and it was a horrible experience. The interface and transitions between pages are different between the PC and Mac versions. The worst part is when you click a menu tab the last page you left off on disappears and you have to sift through the beginning page views to get back to where you last left. Stupid interface design!
Date published: 2022-04-10
Rated 5 out of 5 by from easy to use 8 years and no issues and I continue to tell friends about it.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is fine I've used it for years. I don't like being forced to provide a review.
Date published: 2022-04-10
Rated 3 out of 5 by from It still works but I have used Turbo Tax for a very long time, but each year it has gotten more and more difficult to use. I am not sure if I am going to continue using it.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2136
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Worked well, in general We went through all the questions and e-filed a valid return, so I guess it was a success. We have used TurboTax in one form or another for more years than I can remember, but every year I'm surprised at the bugs we encounter. We mistakenly purchased an online version of Premier last year; is that why we didn't have a 2020 .tax file for it to refer to this year? We directed it to the PDF of our 2020 return that we had saved, but it still didn't know whether we had taken the standard deduction or itemized, our tax (line 16), or five different figures from our Schedule A. About a half-dozen times it asked me to enter information that it already had from imported documents. About half the times I sat down, opened the program and selected our 2021 1040, it started back at the very beginning, asking for some information about us. I had to poke around to figure out where we had left off the day before. In the Pennsylvania return, the Compensation Summary page was devoid of information, showing only 1, 2, 3 under Employer and "PA" under State ID on W-2. We had to hit Edit to see what info it actually had in there. As mature as this product is now and as expensive as it still is, I'm surprised it has as many bugs as it does. I'm happy to share screen shots of these pages if it helps in development.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax Deluxe provided me with everything that I needed with great resources in case I had any questions during the process.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax still can not handle K-1 form, for 10 yr 1. Again, as the last 10 years, I had trouble with Cheniere Energy Partners LP and had to contact TurboTax. This time I had helpful people from TT on the phone looking at the form 1065 entries. 2. For years now TT does not put the number of my Fidelity Accounts on the three listing of the 1099B which causes me time in checking for accuracy. 3. I have to check for accuracy because TT double enters a joint account that has both my and my wife's name on it. 4. TT does not have an easy way for me to check if TT accurately downloaded the The total Capital Gain distribution and the short term and long term Capital Gain for an account that has both mutual Funds and stocks. TT's software has got better over the years. I have been using it since about 2000. I was broken hearted in the early 2000s . I switched to Mac from Windows. Quicken did not have a version that runs on a MAC and it still doesn't !
Date published: 2022-04-10
Rated 4 out of 5 by from Basically, very good but a few rough edges. The online help sends you to a phone number meant for online personal TurboTax! Had one case where it told me I had errors but didn't tell what or where.
Date published: 2022-04-10
Rated 5 out of 5 by from So Easy to Use! Love It! This was so easy to use and it walked me through each step. Mush easier than other programs!
Date published: 2022-04-10
Rated 4 out of 5 by from Great Job Turbo Tax I enjoy using TurboTax but do not like the several offers to upgrade.
Date published: 2022-04-10
Rated 1 out of 5 by from Mac version of Turbotax sucks! I've been using TurboTax PC versions for years. This year I used the Mac version and it was a horrible experience. The interface and transitions between pages are different between the PC and Mac versions. The worst part is when you click a menu tab the last page you left off on disappears and you have to sift through the beginning page views to get back to where you last left. Stupid interface design!
Date published: 2022-04-10
Rated 5 out of 5 by from easy to use 8 years and no issues and I continue to tell friends about it.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is fine I've used it for years. I don't like being forced to provide a review.
Date published: 2022-04-10
Rated 3 out of 5 by from It still works but I have used Turbo Tax for a very long time, but each year it has gotten more and more difficult to use. I am not sure if I am going to continue using it.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2136